Tag: News

  • Amazon placed him on a PIP. Here’s how he bought himself time to find a new job.

    Michael Permana
    Michael Permana

    • Michael Permana was placed on a performance improvement plan by Amazon.
    • He worried his software engineering job was at risk, so he took paternity leave.
    • He said he did it to protect his finances and buy himself time to find a new role.

    When Michael Permana learned that his time as a software engineer at Amazon might be running out, he made an interesting decision: he took paternity leave.

    In late February 2023, Permana was placed on a PIP.

    "I was desperate because from what I'd heard, once you are in a performance improvement plan, you are on your way out at Amazon," said the 47-year-old, who lives in Fremont, California.

    He began applying for jobs right away, but knew it could take a while to land something new. He had a mortgage to pay, so he decided to buy himself roughly two months of breathing room by using the remainder of his paternity leave from when his daughter was born.

    By temporarily stepping away from work — and the scrutiny that came with being on a PIP — he figured he could prolong his employment at Amazon while he searched for a new role.

    "I took the opportunity while I could to delay time," he said.

    Permana is among the Americans who have taken steps to prepare for unemployment in a corporate landscape where, for some, job security feels less dependable than it once did.

    Business Insider has spoken with dozens of workers laid off by large corporations that are implementing strategic changes — including eliminating management layers, shifting investments toward AI, letting go of underperforming employees, and cutting costs across the board. While some workers had a sense their roles might be eliminated, others said they were caught off guard — pointing to their tenure, clean performance records, and the financial strength of their employers.

    Permana shared how he landed a new role after a challenging search — and offered advice for others facing performance pressure.

    When reached for comment, Amazon said that it regularly reviews its performance evaluation process to ensure it best supports the growth and development of its employees.

    Job searching during paternity leave and getting a 'collection' of rejection emails

    Rather than simply working hard and hoping for the best, some workers have prepared for the worst — deploying strategies such as applying for jobs before trouble strikes, launching side businesses, or secretly juggling multiple jobs.

    In Permana's case, at least he had some warning, and paternity leave bought him some time to look for his next gig. That doesn't mean his job search was easy.

    His two main search strategies were applying to software engineering roles on LinkedIn and exploring opportunities through recruiters he connected with on the platform. Permana landed a few interviews at Meta, Instawork, and HubSpot, but was ultimately rejected from all of them. He said he tried applying to the software company SnapLogic, where he'd worked more than a decade previously, but was denied there as well.

    "It was very hard," he said, adding that he still has a "collection" of rejection emails he's compiled for tracking purposes.

    By the time Permana returned from paternity leave in May, he still hadn't landed a new job, and he continued to feel that his performance was under scrutiny. However, he soon advanced in the interview process for a software engineering role at the mobile game developer MobilityWare. A friend who worked there referred him for the position, which he believes helped him get an interview.

    In late May, Permana received an offer. In June, his tenure at Amazon came to an end, and he began the new role — a remote position that offered the flexibility he was looking for.

    Permana said he enjoyed the job but recently left for a software engineering role at the mobile messaging platform Attentive, citing higher pay as a key reason for the switch.

    How to navigate a PIP and land a software engineering role

    When it comes to navigating a performance improvement plan, Permana said his best advice is to communicate openly with your manager and focus on doing exactly what they're asking of you. However, he also believes it's wise to assume things might not work out — and to start applying for jobs elsewhere.

    As for advice on landing a software engineering role, Permana said his two biggest tips are to seek out referrals whenever possible and to dedicate significant time to interview preparation.

    He recalled that Meta's interview process, for example, included coding questions that required extensive prep. One question, he said, touched on a concept he hadn't thought about in the last two decades of his career. Permana believes the questions were so demanding that it would be difficult for any working professional to find enough time to prepare properly.

    "You'd have to study for a few months to be able to do those questions," he said.

    Reviewing questions on LeetCode, a coding interview prep website, helped him prepare for interviews at Meta and elsewhere — but he said it still required a significant time investment.

    Permana's advice: Find ways to carve out enough time for your job search — even if it doesn't involve taking paternity leave.

    Read the original article on Business Insider
  • A veteran of the Peak TV era explains why Peak TV isn’t coming back

    The cast of The Sopranos at a cemetery
    HBO's "The Sopranos" was the avatar of the Peak TV era.

    • Peak TV was great, and Kevin Reilly had a great seat during the Peak TV era.
    • Reilly steered programming at networks including NBC, Fox, and FX during the boom, which was fueled first by cable, and then by competition from streaming.
    • That era is over, and it's not coming back, Reilly says. Which helps explain why he's in AI now.

    TV is an endangered species. People aren't watching it, and don't want to pay for it. And the companies that own TV networks are trying to find someoneanyoneto buy them.

    But not that long ago, lots of us were reveling in the "Peak TV" era — a time when inventive TV programming was plentiful and, crucially, popular. A time when you could watch "The Sopranos" on HBO, "Friday Night Lights" on NBC, and "The Shield" on FX.

    This was also a time when Kevin Reilly had great jobs in TV, where he steered programming at networks including NBC, FX, Fox, and Turner — and had his hands on all the shows I just mentioned. That run ended in 2000, when Reilly was re-orged out of what was then called WarnerMedia.

    Today, Reilly is in AI, of course: He recently became CEO of Kartel, a startup that's supposed to help big brands use the tech.

    But in a recent episode of my Channels podcast, I talked to him about life during TV's latest (and possibly last) golden age — and whether he thinks it will ever come back. (Spoiler: There's a reason he's in AI now.)

    You can read an edited excerpt from our conversation below, and listen to the whole thing here.

    Peter Kafka: You got to be a TV executive in what we now call the Peak TV era. What was that like?

    Kevin Reilly: When I got to network television, there were still these rules, like "the good guy always wins" and "people don't want to watch depressing things on television."

    And then cable, when I went to FX, that was really one of the most fun chapters of my career because it was the very early days of basic cable. All of a sudden, we started doing "The Shield" and "Nip/Tuck" and doing these things that the press had labeled "HBO for basic cable."

    Prior to this, basic cable was mostly infomercials and reruns.

    Kevin Reilly: I was sitting there talking to great creators, and I was telling them we were HBO for basic cable. And on the monitor above my head was "Cops" running 24 hours a day, keeping the lights on.

    I was like, "Don't look at the monitor."

    But all of a sudden, we were able to do stuff that really wasn't fit for broadcast by being very particular and being a little bit more forward.

    Around the same time, streaming popped up, and Netflix debuted "House of Cards" in 2013 as an explicitly HBO-style show. There was a lot of fascination with streaming but also dismissiveness: Jeff Bewkes, who was running Time Warner at the time, famously dissed Netflix as "the Albanian army." Did you believe that back then?

    I think Jeff is an extraordinary leader, and I loved working for him. At the time, though, I think he had to do what he needed to do.

    You don't think he was really dismissive of Netflix? It was just something he had to say?

    I think at that point, throughout the entire business, everyone was dismissive of Netflix. "We're picking these guys' pockets. They're gonna go out of business. We're selling them all the stuff that we can't sell. They're idiots."

    But at the same time, Netflix was all anybody was talking about, all day long. I remember flying to Detroit to talk to a big [advertising] client for one of our series. It was going to be a $50 million, $60 million transaction. And all they were talking about was Netflix.

    They were buying advertising, and then telling me how all their kids are only watching things on their phones all day long. And I was like, "Isn't this ironic that you, an advertiser, are talking about a non-advertising-based service and how your kids don't watch TV anymore?"

    What did you think?

    I thought they would experiment and do stuff, but maybe not at scale. I mean, they don't have the system for that, and it's really hard. Well, first of all, they did what we did (at FX) — they took a page out of the HBO handbook: Fire the money cannon and say, "Hey, we'll just dream. Bring us in your dreams. Do what you wanna do."

    Your last job in TV was at what was then called WarnerMedia, which had been purchased by AT&T, and there were a bunch of different justifications for that deal, but the real one turned out to be "maybe Wall Street will give us a Netflix stock multiple," which never happened. Did you think that combination was going to work?

    I mean, the product itself works and has been a success. But to take the entirety of Time Warner, and then it was going to be a one-product system that we would single-handedly launch and build an ad play around it, and all of a sudden compete with Google and Netflix …

    I don't know that even Wall Street ever bought that narrative, no matter how hard we sold it.

    Two of your former employers — Comcast and WBD — are bidding for Paramount. Netflix is bidding too. There's going to be some kind of consolidation no matter what. Do you think that when all of this gets done that there's a future for traditional television, or do you think it becomes, in the end, a subset of a bigger tech platform?

    I'd love to be able to just give you the knee-jerk answer, "Of course, there'll always be traditional television." I think unfortunately, everybody waited too long to figure out how we were going to prop it up.

    So will it have a very long tail on it, like radio? The heyday of radio went away and we still have radio. I believe it will be around in some fashion. And as some of these assets get shed or reinvented — yeah, they might end up having a little bit more life in some ways than we thought they did.

    And radio became podcasts…

    Exactly. So there's always new expressions of it.

    But retooling traditional businesses, especially while you've got to pull the profit out from underneath, is really difficult.

    Read the original article on Business Insider
  • Bankruptcies are on the rise. What it means, in 3 charts.

    A going out of business sign
    Bankruptcies are on the rise

    • Corporate bankruptcies are rising in 2025, nearing a 15-year high, S&P reports.
    • This year, we've seen numerous notable bankruptcies, including Spirit Airlines and Claire's.
    • How bad is it? We break down the trends in 3 charts.

    If you watch the news, you have undoubtedly seen the stories of well-known companies closing stores or raising doubts about their ability to continue operating.

    Earlier this month, S&P's data tracking company seemed to confirm our worst fears, reporting that 2025 bankruptcies were nearing levels not seen since in 15 years, or since 2010, when the economy was still recovering from the Great Recession.

    Scary, right?

    Not so fast. While the trend is definitely pointed upward, it's not all doom and gloom. Here is what's happening in 3 charts:

    2025 bankruptcies are rising

    Column Chart

    S&P Global Market Intelligence reported some 68 bankruptcies in October, bringing the 2025 total to 655 for the first 10 months of the year. Assuming the trend continues through November and December, 2025 will end the year with 792 bankruptcies. That's more companies having filed for bankruptcy protection than any year since 2010, when S&P tracked 828 corporate bankruptcies.

    S&P, which only tracks companies of a certain size, said it's seeing the most bankruptcies in the industrials sector (think manufacturing), followed by consumer discretionary (think fashion).

    This year's high-profile bankruptcy filings have included electric truck maker Nikola, Spirit Airlines, and fashion accessory retailer Claire's.

    We're still well below Great Recession levels

    Bar Chart

    While 2025 bankruptcies are now on track to reach their highest levels since 2010, they are still expected to be significantly lower than the levels reached at the height of the Great Depression.

    In 2008, the year Lehman Brothers failed, leading to massive bank bailouts, S&P tracked 5,335 bankruptcies. The next year, it tracked 5,026.

    By contrast, bankruptcies were relatively low leading up to the Fed's recent spate of rate hikes — hitting a nadir of just 372 in 2022, according to S&P's data.

    Bankruptcies have been rising since 2023, as the cost of borrowing has increased. (The Federal Reserve began slowly raising interest rates in 2022 in an effort to tamp down inflation.) Even so, 2025's bankruptcies could still come in below 2010.

    More companies are looking to emerge from bankruptcy

    Line chart

    There are two common types of bankruptcy filings: Chapter 7 liquidation and Chapter 11 reorganization.

    The first usually signals that the filing company plans to shutter its doors and go out of business.

    A company that turns to Chapter 11 bankruptcy, by contrast, does so to hammer out plans to repay its creditors under court supervision. Under this scenario, a company may look to cut costs, including by closing doors; however, the goal is to emerge from bankruptcy as a healthier and stronger company.

    There have been periods when liquidations have been on par with or even exceeded reorganizations, including between 2021 to 2023, when S&P tracked 744 liquidations to 667 reorganizations.

    That trend appears to have reversed in the last two years, however. This year, the S&P has tallied 412 reorganizations versus 269 liquidations, suggesting more companies are turning to bankruptcy court as a way to reduce debt rather than close their doors.

    Read the original article on Business Insider
  • We’re a married couple that runs an AI startup. We have no work-life balance, and that’s OK.

    Jake Stauch and Tatiana Birgisson are pictured.
    Jake Stauch and Tatiana Birgisson co-lead the AI startup Serval.

    • Tatiana Birgisson and Jake Stauch are the COO and CEO of Serval, an AI startup that recently raised $47 million.
    • They're also married and live together in Oakland with their 2-year-old daughter.
    • "There's no 'off limits' time," Birgisson told Business Insider. Stauch said the couple has always talked about work 'non-stop.'

    This as-told-to essay is based on a conversation with Tatiana Birgisson and Jake Stauch, the COO and CEO of Serval, which integrates AI agents in IT service management. Before joining Serval, Birgisson was VP of Growth at Rippling. Birgisson and Stauch are married and live in Oakland. It's been edited for length and clarity.

    Jake Stauch: There was this entrepreneurship living group at Duke that was not able to get funding because there were no women in the group.

    Tatiana Birgisson: 18 guys. Not a good look.

    JS: Certainly, you could find somebody, and so they did find Tatiana. We were dating different people. Then we ended up not dating other people.

    TB: Our relationships fell apart within a few weeks of each other. We were sad together in college.

    JS: Very lonely, drunk college students. We got into this summer program together, so we were basically living in the same group, but instead of 18 of us, now there were three. That's how it happened.

    In the early days of our relationship, we were working very closely on each other's companies. Tatiana was on the board of NeuroPlus, my company. I was on the board at Mati, her company. Even though we were solo founders, we kind of acted as each other's cofounders. We always worked really well together.

    We had a baby right around the time I was starting my company, and it was not going to make sense for us to be unemployed while we're new parents. But Tatiana still wanted to start a company, and here I am running Serval, and things are starting to work, and we're about to raise our Series A. It was like: You could do your own company, or I need you here.

    This is a best-case scenario, because Tatiana wanted to be a founder, but also didn't have a team or an idea…

    TB: Or the technical chops. It's not a great recipe for success for a great VC to invest in you.

    JS: It was missing some ingredients, and we had a company that was really taking off.

    Jake Stauch and Tatiana Birgisson are pictured.
    "We were always people that talked about work non-stop," Stauch said. "It was 95% of our conversation."

    TB: It needed a lot of sales and marketing. Everybody around us was like, "This is the most obvious thing in the world." To me, it was the most non-obvious thing. I was very sure I would never work for my husband. I would start a company with him, never for. It took a lot to be ready for that.

    It can be done. We've seen it with a couple of friends. An entrepreneur hired his wife as an EA/office manager. In that case, it worked really beautifully for them because she loved being in service of an organization and liked helping her husband with his dream.

    JS: Melissa and Doug were at our wedding. The toy company founders. Great couple. They're a big inspiration for us, and we saw it work for them as equal counterparts.

    TB: With six or seven kids, too. We're not doing that.

    JS: We were always people that talked about work non-stop. It was 95% of our conversation.

    TB: Even when we were rock climbing or out skiing together on vacation, we'd still be brainstorming ideas. It's just intellectual stimulation that you don't want to turn off or compartmentalize. That just feels wrong for us.

    JS: But we were working at different places. I'd talk about my startup, and that whole cast of characters. Maybe it's mildly interesting to Tatiana, but it's not the most exciting thing because she's not living it. Then she tells me about what's going on at Rippling, and it's mildly interesting. I don't know who these people are. I don't really care about HR software. It's like watching a TV show that you don't care that much about.

    TB: It's like Jake watching a rom-com. He'll put up with it to watch it with me.

    JS: But now, it's very engaging. We're on the same team, and everything is super relevant. We don't work together over the course of the day, and so when we talk about work at home, it's like catching up on things that are super relevant and meaningful.

    Tatiana Birgisson and Jake Stauch are pictured.
    "I do try to spend some time in the evenings with our daughter," Birgisson said. "Then we get back online after bedtime."

    TB: By the time we hit the pillow, we're pretty done with the day. Any kind of talking has ceased by that point. But there's no "off limits" time.

    I do try to spend some time in the evenings with our daughter, who's a 2-year-old. We try to carve out family time with her and focusing on her development, reading her books, and helping her learn how to climb on the wall (?) she has in her room.

    Then we get back online after bedtime.

    JS: We try to carve out Saturdays as family days, but I think that we're mildly successful at that. Sunday's just a regular workday for us.

    TB: We've started bringing our daughter with us to trips that we're both going on. When we were in Orlando for a conference, she got to go to Disney World and meet Rapunzel.

    JS: Getting back from a long day at a conference and she's just…

    TB: …So happy to see us. It's so beautiful and so much fun.

    Read the original article on Business Insider
  • Trump is changing student-loan eligibility for professional degrees. Here’s what you need to know.

    President Donald Trump
    President Donald Trump's administration is placing new student-loan borrowing caps on graduate and professional degrees.

    • Trump's student-loan repayment overhaul includes new borrowing caps for graduate and professional students.
    • It also reclassifies which programs are considered "professional" and eligible for a higher loan cap.
    • Advocates expressed concerns that the changes could strain those in healthcare professions.

    This year, there's a new topic to argue about at the Thanksgiving table: What is a professional degree?

    It's a question that President Donald Trump's Department of Education recently addressed in its overhaul of student-loan repayment. That's led to criticism from groups that are not included in the department's narrower degree definition.

    The crux of the issue is new borrowing limits. Trump's "big beautiful" spending legislation that he signed into law in July included new borrowing caps on professional and graduate student loans, aiming to curb excessive borrowing: $20,500 a year for graduate students or $100,000 over a lifetime, and $50,000 a year for professional students or $200,000 over a lifetime.

    In addition to the caps, the department also reclassified what constitutes a professional degree, narrowing it down to 10 programs, including dentistry, medicine, and law.

    Some advocates said the department's professional degree definition could strain student-loan borrowing access to those in the healthcare profession seeking post-graduate training, like nurses, although the changes won't affect undergraduate borrowing.

    "At a time when healthcare in our country faces a historic nurse shortage and rising demands, limiting nurses' access to funding for graduate education threatens the very foundation of patient care," Jennifer Mensik Kennedy, president of the American Nurses Association, said in a statement.

    The Department of Education said that the new definitions only reflect which programs qualify for higher loan limits and are "not a value judgement about the importance of programs. It has no bearing on whether a program is professional in nature or not."

    Student-loan changes to professional degree programs

    The Department of Education said 10 post-graduate programs will be counted as professional degrees and will be eligible for the higher student-loan cap: pharmacy, dentistry, veterinary medicine, chiropractic, law, medicine, optometry, osteopathic medicine, podiatry, and theology.

    Preston Cooper, a senior fellow at the conservative think-tank the American Enterprise Institute, wrote in a Monday blog post that Congress "legislated only broad guidelines as to how graduate programs should be classified," and the distinction between professional and non-professional programs was left to the discretion of the Education Department.

    When it comes to nursing programs, Cooper said that the "new caps will affect only a small number of programs charging exorbitant prices."

    The Department of Education said that, based on its data, 95% of nursing students borrow below the new student-loan cap. The average cost of a master's degree in nursing in 2020 ranged from $15,030 to nearly $43,000, per the National Center for Education Statistics.

    The borrowing caps could strain other professions and cause some students to either forgo their advanced degrees or turn to the riskier, private lending market. For example, the Association of American Medical Colleges found that the median cost for four years of public medical school was $286,454 for the class of 2024. For law school, the average total cost was just over $217,000. The $200,000 lifetime cap would be insufficient to cover those tuition amounts.

    While negotiations on the changes have concluded, the public will have an opportunity to comment on the proposals early next year before the department moves toward final implementation. The department said that it "may make changes in response to public comments."

    Read the original article on Business Insider
  • ‘We’re going to see a lot of carnage’: VC investor says AI boom will create giants — and topple overhyped startups

    A man near an electronic quotation board displaying the Nikkei 225 stock prices on the Tokyo Stock Exchange in Tokyo on November 5, 2025
    Mel Williams, a partner and cofounder at TrueBridge Capital Partners, says the AI frenzy will mint a few giants while many overhyped startups collapse.

    • A VC investor said AI will create a handful of winners while overhyped startups may fail.
    • Early-stage AI companies are commanding soaring valuations despite lacking clear product-market fit.
    • VC in AI is overheated, he said, setting the stage for a harsh market correction.

    The AI boom is only just beginning — and it may prove the most lucrative cycle in venture-capital history, even as it also leaves behind a wave of startups.

    That's according to Mel Williams, cofounder and partner at TrueBridge Capital Partners, a fund-of-funds manager with $8 billion under management that has backed firms such as Founders Fund, Thrive, and Sequoia.

    While VCs pick startups, Williams' job is to pick the VCs — giving him a rare, ecosystem-wide view of what's coming.

    His outlook: AI will create enormous value over the next decade, but a number of startups won't make it out alive.

    "We think we're at the leading stages of an AI wave," Williams said during an interview on Jack Altman's "Uncapped" podcast released on Tuesday.

    "We're going to see a lot of carnage over the next 10 years. And we will see more value created over the next 10 years than we've seen in the venture industry," he said.

    A 'frothy' market — especially at the earliest stages

    Williams described the early-stage AI environment as overheated.

    Founders with the right résumés — often with experience at OpenAI or top labs — can raise massive rounds at lofty valuations with little proof their product works.

    "At the earlier stages of the formation stages, where there's less evidence of a product market fit, you do see founders with credibility, founders who could check a couple boxes raising large pools of capital at very high valuations," he said.

    Growth-stage deals, he added, look more reasonable, with valuations closer to public-market levels as investors focus more on real revenue.

    AI will amplify the venture's power-law dynamics

    Williams believes AI is accelerating the power-law pattern that already defines venture capital: a tiny handful of companies drive nearly all the returns.

    "The magnitude of the winners is even greater today than it has been in prior cycles," he said. It "is going to be outsized in this market."

    He pointed to three forces intensifying that trend:

    • AI software scales instantly, with near-zero marginal cost.
    • Enterprises are aggressively adopting AI tools, with explicit budgets allocated for them.
    • Consumers jump in immediately, as seen with ChatGPT's explosive growth.

    The result: companies that get product-market fit could become market leaders quickly, while those that miss may stumble.

    Outside AI, the venture market looks surprisingly healthy — but the fallout will still be brutal

    Williams said the frenzy is largely confined to the field of AI. Outside of this, valuations remain reasonable, and capital still moves around milestones and revenue, he said.

    The broader venture market, in his view, looks attractive compared to the overheated AI landscape.

    But AI now accounts for 50% to 60% of all venture activity, he said — and that imbalance is setting the stage for a harsh correction.

    Even if non-AI categories stay rational, Williams believes the sheer amount of capital flooding into AI will create a long trail of "carnage" as companies miss product-market fit or fail to justify their sky-high valuations.

    "We're in the early stages of that. There's evidence that it's working," he said, but he added, "at the same time, it feels like a very frothy investment environment."

    Read the original article on Business Insider
  • Elon Musk wants to dominate the in-flight internet market. Here are all the airlines that now offer Starlink WiFi.

    A passenger using a laptop in British Airways business class
    British Airways announced a deal with Starlink in November.

    • Emirates is the latest airline to sign up for Elon Musk's Starlink WiFi.
    • 17 other carriers have also announced deals for the ultra-high-speed internet.
    • It's already available on some airlines — here's the full list.

    Elon Musk's Starlink has gained yet another airline customer as the ultra-high-speed WiFi service continues to gain popularity.

    On the first day of this month's Dubai Airshow, Emirates announced that Starlink will be available for free, starting November 23.

    Business Insider previously tested Starlink on Qatar Airways' first flight with it last October. The connection speed peaked at 215 megabits per second, more than enough for a lag-free video call, and faster than many cable-based internet services.

    Starlink functions thanks to a constellation of over 7,000 satellites, which allows internet connections in remote locations, such as flying over an ocean. The satellites are in low-earth orbit, which means faster internet speeds — but also disrupts astronomers.

    Starlink isn't the only game in town, however.

    JetBlue has signed up for Amazon Leo, which functions similarly, but has only launched 150 satellites so far.

    Another in-flight WiFi rival is Viasat, which is used by Delta Air Lines and American Airlines. It only has a handful of satellites in a geostationary orbit, which have a longer time delay.

    While it has rivals, Starlink wants to cement its dominance. As Starlink grows in popularity, it could be that more carriers sign up to Starlink to keep up with competitors. All airlines with Starlink offer it free of charge, although some require passengers to sign up for their loyalty programs.

    As of the Emirates announcement, here are all the airlines that have publicly announced plans to launch Starlink:

    Aer Lingus
    Aer Lingus Airbus A330
    An Aer Lingus Airbus A330.

    The Irish flag carrier is part of International Airlines Group, which announced its Starlink deal in early November. It's set to roll out Starlink from early 2026, but plans are still being finalized across the conglomerate.

    Air Baltic
    An Air Baltic jet in Latvian Livery
    An Air Baltic Airbus A220.

    Latvia's airBaltic flies around Europe and the Middle East only using Airbus A220 jets. It was the first European airline to adopt Starlink, and hopes to complete installation on all its planes by the end of the year.

    Air France
    Air France airlines Boeing 777 takes off at Los Angeles international Airport on September 15, 2020 in Los Angeles, California.
    An Air France Boeing 777.

    The French flag carrier announced its Starlink deal last September, available to Flying Blue loyalty members. Installation began across its fleet, including regional planes, this summer.

    Air New Zealand
    An Air New Zealand plane flies in front of the Sydney skyline
    An Air New Zealand flight arrives at Sydney Airport in Sydney, Australia.

    Air New Zealand first said it was working with Starlink two years ago. It then rolled it out on two domestic aircraft in June, saying that it was "currently in the test phase."

    Alaska Airlines
    A Alaska Airlines SkyWest Embraer E175LR airplane taxis to depart from San Diego International Airport to Sacramento at sunset on November 22, 2024 in San Diego, California.
    An Alaska Airlines Embraer E175.

    After merging with Hawaiian Airlines — the first major carrier to offer Starlink — Alaska Airlines announced its deal in August. It says it will first be available next year and will be rolled out across the fleet by 2027.

    British Airways
    A front-on image of a British Airways Boeing 787 plane.
    A British Airways Boeing 787.

    The UK flag carrier is also part of IAG. BA said it would start rolling out Starlink next year and that it would be available free of charge to all its passengers.

    Emirates
    Emirates Airbus A380 double decker passenger aircraft spotted flying in the air between the blue sky and the clouds, on final approach for landing on the runway of London Heathrow Airport LHR
    An Emirates Airbus A380.

    Dubai's airline is starting to roll out Starlink this month and plans to add it to all 232 in-service aircraft by mid-2027. It's also set to operate the first double-decker Airbus A380 with the service.

    FlyDubai
    A FlyDubai Boeing 737.
    A FlyDubai Boeing 737.

    The Emirati budget airline also announced its Starlink deal during this month's Dubai Airshow. It only operates Boeing 737s and plans to install Starlink on 100 of them from next year.

    Iberia
    Mitsubishi CRJ-200ER for Iberia Air Nostrum.
    Mitsubishi CRJ-200ER for Iberia Air Nostrum.

    The Spanish flag carrier is also part of IAG. The conglomerate said it would roll out Starlink across its fleets from 2026.

    JSX
    A JSX plane.
    A JSX plane.

    JSX is a charter airline and was the first carrier to equip Starlink back in 2023. Its fleet is mostly made up of regional Embraer jets.

    Level
    A Level Airlines plane at Barcelona Airport.
    A Level Airlines plane at Barcelona Airport.

    Level is a budget airline based in Barcelona and is part of IAG. The airline's parent company said it would roll out Starlink from 2026.

    Qatar Airways
    A Qatar Airways plane at an airport.
    A Qatar Airways Boeing 777 at Athens International Airport.

    Qatar Airways outpaced its regional rival, Emirates, by announcing Starlink back in May 2024. As of November, it operates the most wide-body aircraft with the service, numbering over 100. Starlink is installed on all Qatar's Boeing 777s and is being rolled out to its Airbus A350s.

    SAS
    scandinavian airlines

    Scandinavian Airlines, or SAS, is the flag carrier for Sweden, Denmark, and Norway. It announced Starlink in January and said the rollout would begin at the end of the year. Passengers would need to sign up for its EuroBonus loyalty program for free access.

    United Airlines
    A United Airlines airplane lands at Newark Liberty International Airport on November 8, 2025, in Newark, New Jersey.
    United Airlines planes at Newark on Saturday.

    United Airlines was the second US airline to announce a Starlink deal, but the first of the Big Three. It has installed the service on over half of its regional planes, and is continuing to roll it out across its whole fleet. The airline says customers will get a notification before their flight if it is equipped with Starlink. Passengers need to sign up for its MileagePlus loyalty program for free access.

    Virgin Atlantic
    Virgin Atlantic Airbus A350 coming into land.
    A Virgin Atlantic Airbus A350.

    Virgin Atlantic was the first UK airline to announce its deal with Starlink, which it did in July. Installation is planned to start in the second half of next year. Passengers will need to sign up for the airline's Flying Club loyalty program to use it.

    Vueling
    Airbus A320 Vueling

    Another IAG subsidiary, Vueling is a Spanish budget airline. Its parent company said it would roll out Starlink from 2026.

    WestJet
    Westjet Boeing 737-700

    Canada's WestJet started installing Starlink in February, and it's now equipped on over 100 of its Boeing 737 jets. It plans for all its 737-800 and 737 Max 8s to have Starlink by the end of the year. Free access requires signing up for its loyalty program.

    Zipair
    ZipAir Boeing 787-8 takes off from Tokyo Narita International Airport.
    ZipAir Boeing 787-8 takes off from Tokyo Narita International Airport.

    Zipair is a Japanese budget airline and a subsidiary of Japan Airlines. It was an early adopter of Starlink, announcing its deal in early 2023, but doesn't appear to have yet launched the service.

    Read the original article on Business Insider
  • They died ‘doing what they loved’: The stories of workers in their 80s who died on the job

    Joyner Library and Ralph Scott
    Ralph Scott, who died in 2022, worked at East Carolina University's Joyner Library for 52 years.

    Ralph Scott was walking to his office at East Carolina University when he fell. He was shaken, and a groundsman helped him up. He had scrapes on his knee and elbow, but no obvious head injury. The next morning, he felt stiff and achy. His headaches worsened over the next few days.

    Ralph drove himself to the hospital, where his condition slowly worsened. He died two weeks after his fall. Doctors said he had congestive heart failure, blood clots, and various hemorrhages and hematomas. He was 80.

    Before the fall in 2022, Ralph had seemed healthy and full of energy, his wife, Nancy, recalled. The couple, who married in 1988, spent their free time on wine tours, obsessing over maps, and relaxing. He had long-term cardiac problems and a pacemaker, but he kept his diet in check and often walked five miles a day.

    Ralph Scott and colleague.
    Ralph Scott (left) and his longtime coworker Jonathan Dembo (right), a retired special collections curator, at the library.

    "He was a wonderful and interesting man," Nancy said. "The only problem he had was that he had so many interests he couldn't do everything he wanted to do."

    Ralph enjoyed taking strolls with his camera, playing the double bass, and digging into a research project on World War II. He had just celebrated 52 years at the university, where he had long worked as a rare books curator.

    "Ralph was doing what he loved," Nancy said. "If he were still here today and was healthy, I'm sure he would still be going over to his office every day."

    Nearly three years after his death, and after a complicated legal process, Nancy said she received a payout of workers' compensation. An OSHA filing after his death revealed ECU was initially fined $8,000. ECU did not respond to a request for comment.

    Joyner Library
    Ralph Scott, a rare books curator at the library, died after falling on the job in 2022.

    While workplace fatalities overall have declined over the last decade, the share of those involving older workers has increased. Safety and management researchers said this could be because Americans are working later in life, while the workforce is also aging. Within a decade, the US's over-65 population is expected to be larger than the under-18 cohort.

    Business Insider has spent the past year reporting on the experiences of Americans over the age of 80 who work. Census Bureau data show that there are about 550,000 of them in the US. We spoke to nearly 200 and heard stories of financial regret, work passions, and desires to stay active. For this story, Business Insider spoke with a dozen family members, friends, and colleagues of eight workers over 80 who died doing what they loved — or trying to pay the bills.

    Column Chart

    Reported workplace fatalities are rare for those over 80. The Occupational Safety and Health Administration has records of 67 workers in that age group who have died since 2020 from an injury or illness traced to their workplace. In the previous decade, OSHA reported 40. The OSHA database includes only fatalities that were reported within 30 days of the incident, but it does not track incidents that occurred en route to work or happened at a workplace and are not linked to hazards.

    Expanding the age range shows that in 2003, 9.4% of those who died at work were 65 or older; two decades later, the share rose to 14.3%, data from the Bureau of Labor Statistics' Census of Fatal Occupational Injuries shows.

    The CDC notes that older workers are less likely to be injured compared to younger workers, but older workers' injuries tend to be more severe.

    Line chart

    Most families of deceased workers told Business Insider that age wasn't necessarily the main factor. Still, with age, the stakes of an injury — particularly from falls — are often higher, and injuries are more likely to occur to those with physically active jobs.

    Geoffrey Hoffman, an assistant professor at the University of Michigan School of Nursing who studies injury among older adults, said he doesn't want slip-and-fall stats to discourage older folks from working.

    "You do want people still to be active when they're older and do the things they love doing," Hoffman said. "If the only goal is to prevent falls, you might have people getting out of sort of independence-enhancing or quality of life-enhancing activities."

    Work-related deaths are on the rise for America's oldest workers

    Shawn Galloway, CEO of the safety consulting firm ProAct Safety, works with companies to prevent employee harm. He said there hasn't been enough done to address workplace fatalities, especially among older workers.

    Galloway said older workers may be more susceptible to injury from repetitive tasks, such as lifting or driving, or fall victim to the "success trap," in which someone working for 60 years without an injury mistakenly thinks they are safe.

    "We have been calling out the need for a focus on serious injury and fatality prevention for over a decade. Yet, if you look at the overall fatality rates on the job in America, they flatlined, and in some years, have actually gone up," Galloway said. He said it's concerning that more organizations haven't embraced possible solutions, such as retraining leadership to oversee workforce safety measures.

    Construction, maintenance, and medicine were common fields for the 67 workers in their 80s and 90s whose job-related deaths have been reported to OSHA since 2020. The incidents often resulted in employer fines of a few thousand dollars. Many died from falls — from ladders, stairs, or a loading dock — or after slipping on black ice. In some cases, injuries were made worse by other health conditions. Eleven were struck by vehicles, including trucks and forklifts.

    Some deaths were particularly gruesome. One 87-year-old man in Colorado was killed in a trench wall collapse. An 86-year-old woman in Tennessee was crushed by a dolly at a transportation company. An 86-year-old man in Texas died from blunt trauma when he was pinned between a rack and an oven door. An 84-year-old in Florida was ejected from and run over by a bulldozer. An 81-year-old man in Florida was stabbed at a front desk while working as a security guard.

    Richard Gadbois
    Karina Johnson founded her nonprofit because of Richard Gadbois.

    In January 2024, 80-year-old Richard "Dickie" Gadbois died after his ATV fell through ice in Minnesota while he was checking conditions for the safety of lakegoers. He couldn't climb back onto the surface and drowned. Gadbois owned and operated a year-round fishing business for over 40 years, his obituary reads. He led ice fishing trips throughout his life and owned a sewer business, a fencing company, and a resort.

    His friend Karina Johnson, who runs the nonprofit Wheel House Warriors for owners of houses on wheels, told Business Insider that she founded the nonprofit because she wanted to help business owners like Gadbois, as well as veterans, active military members, and first responders.

    "Since his passing, I have struggled emotionally to keep going," Johnson said, adding that ice conditions have also been riskier than in previous years, slowing down business.

    Johnson said Gadbois "was like a papa" to her children and carried photos of them in his wallet. She hopes he is remembered for his selfless acts — he did not have much, but he would give whatever he had.

    "He was a funny guy, and his laugh reminded me of Santa Claus, just jolly with a giggle," Johnson said, adding that she hasn't been on the ice since his death.

    The wrong place at the wrong time

    Jack Hohwald, who was 85 when he died, worked as a bus driver for the Maple Shade School District in New Jersey for 23 years.

    In January 2025, Hohwald was fatally struck by another bus driver backing into a parking space. The school district canceled classes, and students honored his life with signs and bouquets.

    His daughter, Diane Gumpper, 59, said Hohwald was a hard worker and lived a healthy lifestyle until his death. She said he kept working because it made him feel fulfilled to give back to the community, adding that he "didn't want to die in his rocking chair." She said that a few lawyers have rejected the case.

    "He was a little kid at heart," Gumpper said, adding that her father had stuffed animals in his bus. "He always had a smile on his face."

    Jay Renwick, 55, has many memories from Hohwald's three decades working for the local police department and planning Memorial Day and Veterans Day ceremonies with him.

    Jack Gumpper
    Jack Hohwald and his wife were married for over 60 years.

    "He was very well-liked by all the students, and everybody knew him as Mr. Jack," Renwick said. "My kids knew him. He didn't have to work. He just wanted to."

    "It was a very tragic way to die," Renwick added.

    Natalie Schwatka is an associate professor at the Colorado School of Public Health and has researched the Total Worker Health approach, which was developed by the National Institute for Occupational Safety and Health. It encourages employers to think more holistically about why injuries occur instead of blaming the worker or focusing on a Band-Aid-like solution to the most immediate cause, she said. Prevention efforts should also encompass mental health and compensation, and consider risk factors like cardiovascular disease and sleep disorders that don't arise from work but are affected by it.

    Some examples might include posting traffic guards on job sites that employ drivers or conducting ergonomic assessments at factories to redesign workstations.

    Thurmon Lockhart, a professor of biomedical engineering at Arizona State University, developed the Slip Simulator, in which people are trained to walk on a slippery surface and fall while wearing a harness, which allows them to experience realistic tumbles and react safely to them. He also created a monitor that assesses gait and posture stability.

    Lockhart said there is much to be done to protect older adults; most safety data is based on younger workers. Companies can provide appropriate training for individuals with impairments, he said. They can implement flexible scheduling, job assignments tailored to physical abilities, and other adjustments based on each worker's unique circumstances.

    A June report from the Centers for Disease Control and Prevention found that between 2003 and 2023, the rate of deaths from falls in and out of work rose by over 75% among people aged 75 to 84 and more than doubled for those aged 85 and older. Some researchers suspect that this is partly due to improved ability to pinpoint the cause of a death or serious injury. People living longer and leading more independent lives could be driving the rate up.

    Regardless, the University of Michigan's Hoffman said this uptick comes despite federal and state-level campaigns to raise awareness and education about fall prevention. He said some companies have started to integrate physical and occupational therapy into workflows or provide more benefits to those seeking health resources.

    Managing, three years later

    Three years later, Nancy Scott is still processing what had happened after her husband, Ralph, died.

    She spent the first year grieving the loss of her husband. Then came the legal fight to prove she was eligible for Ralph's workers' compensation.

    "It prolonged the grieving process considerably, and I sometimes look at it and wonder whether the value of the suit was worth it," Nancy said. "Ralph was a rabble-rouser. He would have been pleased to sue them."

    Ralph Scott
    Ralph Scott was healthy and active before his fall.

    Jonathan Dembo, 77, who was previously ECU's head of manuscripts and archives, worked with Ralph for 22 years and considered him his "closest friend in the department." He said they would often walk across campus and have lunch together. Outside of his job, Ralph helped dozens of faculty members who were embroiled in internal university disputes.

    "He was a very gregarious, friendly, and outgoing person. He knew everybody on campus and knew their histories," Dembo said.

    Ralph was also not afraid to showcase his vibrant personality, Dembo said. He loved to "make fun of himself" at Christmas parties, wearing a hat with antlers and displaying a Big Mouth Billy Bass plaque that sang Christmas carols. He wore bow ties and said they made people more approachable — though Nancy had to tie them.

    "I told him we were both lifers, that one day, they would find us slumped over our desk the next morning, or the housekeeper would find us at our desks dead in the middle of the night, and we would get hauled out on gurneys," Dembo said.

    At 74, Nancy said she's tired of taking care of the house alone, so she plans to move into a retirement community. She's still active in her church and has friends nearby, but she said she's "too darned old to deal with some of the basics."

    "We spent so much time together that in some ways, I'm still not adjusted to the idea that he is gone," Nancy said.

    Read the original article on Business Insider
  • An OpenAI exec explains how his growing team helps companies move from AI hype to adoption

    Colin Jarvis
    OpenAI's head of forward-deployed engineering, Colin Jarvis, talked on a podcast about how his team works inside companies to turn AI into real deployments.

    • OpenAI's head of forward-deployed engineering spoke on a podcast about how his team helps companies deploy AI.
    • Colin Jarvis' team works on high-value projects in the "tens of millions to sometimes the low billions."
    • The forward-deployed engineering model has gained traction in the tech world in recent months.

    A team at OpenAI embeds itself inside some of the world's biggest companies to turn AI models into real-world deployments.

    Colin Jarvis, who leads OpenAI's forward-deployed engineering team, explained in an episode of the "Altimeter Capital" podcast published Thursday how his team helps companies generate "tens of millions to sometimes the low billions" in value.

    The team is still small: 39 engineers, with plans to grow to 52 by year-end, Jarvis said. OpenAI lists 24 openings for the forward-deployed engineering team in the US, Europe, and Japan, with salaries in the US topping out at $345,000, plus equity, according to the job postings.

    The term "forward-deployed engineer" was popularized by Palantir, the defense tech software giant. It describes engineers who work directly with clients to fine-tune the product on-site.

    When ChatGPT came out in 2022, the model sparked "tons of hype." "People were really excited, but it was also, like, kind of hard to get value from the models," Jarvis said.

    Early enterprise customers struggled to translate that excitement into usable systems. Jarvis said the only consistently successful approach was to embed directly with clients, learn their workflows, and work alongside their staff. This led OpenAI to set up a forward-deployed model.

    One of the team's major projects was with Morgan Stanley, which became one of OpenAI's first enterprise customers to deploy GPT-4.

    The technical scaffolding took six to eight weeks, but convincing financial advisors to trust the tech took far longer, Jarvis said. The team had to spend another four months running pilots, collecting evaluations, and iterating with wealth advisors.

    "In the end, about 98% of them adopted it," he said.

    The team also worked with a semiconductor company in Europe to build a "debug investigation and triage agent" that could examine failures and fix bugs. They looked across the company's value chain and realized engineers were spending 70% to 80% of their time debugging chips, Jarvis said.

    Jarvis said that forward-deployed engineering teams have to be clear about their purpose. His team avoids "services revenue" and is focused on creating product playbooks, he added.

    Forward-deployed engineering model

    Earlier this year, Jarvis announced in a LinkedIn post that he would be leading OpenAI's new forward-deployed engineering function.

    "Our focus is getting our customers to production, whether it's through a zero-to-one novel application of our tech or helping you to scale proven cases," he wrote in January.

    Since then, OpenAI has been hiring forward-deployed engineers around the world, including San Francisco, New York, Dublin, London, Paris, Munich, and Singapore.

    In July, OpenAI's international managing director, Oliver Jay, said that the forward-deployed engineering model is a "really specific way to advance the acceleration of advanced AI into scale production cases."

    "This is where we solve the latest gap between companies," Jay said in Singapore at the Fortune Brainstorm AI 2025 conference.

    Venture investors have also noticed the value the model delivers.

    YC partner Diana Hu said in an episode of the "Y Combinator" podcast published in June that she and her team have seen founders close "six, seven-figure deals" with major companies by being forward-deployed engineers.

    YC CEO Garry Tan also said on the podcast that the model gives AI startups an edge, helping them beat out giants like Salesforce, Oracle, and Booz Allen.

    Read the original article on Business Insider
  • A high school dropout who got hired at OpenAI says he used ChatGPT to learn Ph.D.-level AI

    openai chatgpt
    A high school dropout says ChatGPT helped him learn PhD-level AI. Now at OpenAI's Sora team, he says credentials matter less than results.

    • A high school dropout says ChatGPT helped him learn doctorate-level AI.
    • He's now a research scientist at OpenAI working on Sora.
    • "You can get any foundational knowledge from ChatGPT," said Gabriel Petersson.

    A high school dropout learned machine learning with ChatGPT. Now he's a research scientist at OpenAI working on Sora.

    Gabriel Petersson said on an episode of the "Extraordinary" podcast published on Thursday that he's in a job traditionally only done by people with doctorate degrees because he was able to learn machine learning through ChatGPT.

    "Universities don't have, like, a monopoly on foundational knowledge anymore," he said. "You can just get any foundational knowledge from ChatGPT."

    "You start with a problem, you recursively go down," he added.

    Petersson joined OpenAI's Sora team in December, according to his LinkedIn profile. Before that, he worked as a software engineer at Midjourney and Dataland. He dropped out of high school in 2019.

    Petersson said on the podcast that he left high school in Sweden to join a small startup and had to learn how to code out of necessity. "We had to build things, and we have to make product recommendation systems, scraping, integrations," he said.

    "The good thing with just working is that you always have a real problem," Petersson said, adding that people learn the fastest with a "top-down approach."

    He applied the same top-down approach to understanding machine learning from scratch. He would ask ChatGPT which project to build, then have it generate the code. When it ran into bugs, he would fix them with the model's help. From there, he drilled into specific components of the system until the underlying ideas clicked.

    "Suddenly, you have all the foundational knowledge, like, it doesn't need to go bottom up anymore," he said.

    Petersson also said people should focus on results, not credentials, to prove their worth. "Companies just want to make money. You show them how to make money, that you can code, and they'll hire you."

    Dropouts are the rising stars in tech

    College dropouts have become rising stars in the tech industry thanks to AI.

    OpenAI CEO Sam Altman — a Stanford dropout himself — said last month that he's "envious of the current generation of 20-year-old dropouts."

    "Because the amount of stuff you can build, the opportunity in this space is so incredibly wide," he said in an interview with Rowan Cheung at the DevDay conference in October.

    Venture firm Andreessen Horowitz wrote in a March blog post that "the playing field has leveled for younger founders," adding that it is "the best time in a decade for dropouts and recent graduates to start a company."

    Some CEOs have gone even further, openly questioning the value of higher education.

    Palantir CEO Alex Karp said on CNBC in February that "everything you learned at your school and college about how the world works is intellectually incorrect." His company launched a Meritocracy Fellowship in April, a four-month paid internship for high school graduates not enrolled in college.

    Read the original article on Business Insider