Tag: News

  • Apple desperately needs its Next Big Thing

    Tim Cook
    Apple needs a revolutionary new product. But Tim Cook doesn't seem to have the goods.

    When Steve Jobs returned to Apple in 1997 after a 12-year hiatus, the company was in free fall. It was on the verge of bankruptcy after cycling through a series of chief executives, faced immense competition in the personal-computer market, and desperately needed to find its next big thing. Jobs immediately cut bait on a series of dead-end projects to refocus the company.

    The following year, his strategy bore fruit. Jobs unveiled the iMac, and its vibrant plastic shell instantly flew off the shelves and into the annals of iconic design. Then came the iPod in 2001, upending the personal-media-player space and popularizing iTunes. That set the stage for the iPhone in 2007, which shot Apple into the stratosphere and fueled a slew of side businesses, including the App Store, that generated many billions of dollars. By the time Jobs died in 2011, Apple was the most valuable tech company in the world.

    Then Tim Cook took over.

    Cook is a numbers guy, not a design guy. Under his tenure, Apple's share price has soared, and investors have been kept happy with increased share buybacks and a quarterly dividend. But other than the Apple Watch, which was already in the works before Jobs' death, there have been no earth-shattering product launches. Instead, his time as CEO has been defined by squeezing as much as possible out of the successes of the second Jobs era. But after a decade of doing that, iPhone sales are slowing, revenue is down, and the company, again, needs to find its next big thing.

    The tech industry is littered with once dominant firms such as IBM and AT&T that lost their innovative edge once they'd grown to a particular size and were usurped by savvy upstarts. Those companies haven't disappeared, but they don't command the power or public image they once did. Silicon Valley's giants, including Google and Meta, are now facing a similar challenge — and Apple is no exception. Cook's strategy of focusing on short-term profit over long-term strategy is casting a shadow over Apple's future.


    The iPhone is Apple's cash cow — sales of the smartphone are responsible for more than half the company's revenue. But in 2017, after Apple took over the US market and there were no more Americans to sell iPhones to, sales hit a wall. The phones were good enough that people didn't need to regularly upgrade, and growth in developing markets wasn't delivering as well as the company had expected. The following year, Apple stopped reporting how many phones it sold, focusing instead on revenue: If the company couldn't get more people to buy iPhones, it would start charging more for phones and iPads via premium tiers. That worked for a few years, but in 2022, sales slowed again, and Apple's other products took a hit, too.

    In 2023, the company saw four quarters of declining revenue, which rebounded in its fiscal first quarter of this year after strong holiday demand, only to decline again in the second quarter. Apple's own outlook suggests poor iPhone sales will persist, especially as sales in China rapidly decline.

    While growth in other parts of the Apple universe — TV+, News+, and iCloud storage, to name a few — was a highlight on the recent earnings report, their continued success is dependent on Apple hardware. To make matters worse, this tidy ecosystem is coming under threat from the US and other governments.

    The drawbacks of Cook's divestment from product design and development are now becoming clearer.

    As the Justice Department's recent antitrust case against Apple makes clear, the company's success stems in part from its walled garden that makes it difficult for users to switch to Android devices. By ditching their iPhones, users lose their App Store purchases and access to proprietary features such as iMessage. The antitrust case seeks to lower the barrier to switching and remove some of the exclusive benefits of using Apple devices. One focus is on reducing the restrictions on "superapps" such as WeChat that offer many services within the same app regardless of the operating system. If users rely on superapps instead of those included with the device, it's easier for them to move between iOS and Android whenever they want.

    In Europe, lawmakers are focused on breaking the monopoly of the App Store by trying to ensure third-party apps and stores can be loaded onto Apple devices. If that happens, it would be devastating for the revenue Apple receives from App Store purchases — up to 30% of each purchase. Both the EU and the US cases would also make some people more likely to switch to a cheaper phone, which would threaten iPhone sales even further. In response, the company plans to vigorously fight the US case and is trying to shape how EU rules apply to its business to weaken their effectiveness.

    Back at Apple's showrooms, however, its problems have multiplied.


    In his book "After Steve," Tripp Mickle describes how Cook was focused on growing Apple's share price and operational efficiency — with him saving the company money at every turn. He had a firm command of Apple's supply chain and was instrumental in setting up Apple's tax-avoidance mechanisms. After taking over the company, Cook slowly reined in the powerful design team, eventually leading Jobs' ally Jony Ive, the chief design officer, to leave the company in 2019 after years of reducing his time there. The drawbacks of Cook's divestment from product design and development are now becoming clearer.

    Already this year, we've seen two major flops from Apple. The first is the Vision Pro headset, a cumbersome and obscenely expensive piece of hardware that users are supposed to wear on their heads for extended periods of time (never mind the potential for nausea or eye strain). Given that virtual-reality headsets have been pegged as the future many times in recent decades before fading back into obscurity, it's hard to believe Apple's current effort will be any different.

    At its core, Apple is a hardware company, and Cook has not been able to shepherd another product of market-shattering scale to shelves.

    The company's initial goal wasn't to build a headset but to put a computer in a regular pair of glasses. Even though the technical limitations to achieving that vision quickly became clear, people who worked on the project told Bloomberg that internal divisions and indecisiveness by management kept the project in limbo for years, even as the annual burn rate reached $1 billion. Once Cook decided Apple had to release something, it ended up with the Vision Pro — a far cry from the sleek, lightweight glasses he initially dreamed of. Already, surveys have found the devices are being left unused, and flagging demand has caused the company to cut back on production.

    Meanwhile, the Apple Car didn't even make it out of the gate. It was born out of the self-driving-vehicle hype of the mid-2010s, and Apple poured $10 billion into its development. But after almost a decade of work, it finally canceled the project in February once it realized the autonomous-driving technology it had been working on simply wouldn't be able to pilot a vehicle without human intervention. The century-old car business, it turned out, was much trickier to navigate than it may have first appeared.


    Let's be clear: Apple is far from irrelevant. It still occasionally claims the title of most valuable publicly traded company in the world and even eclipsed a market capitalization of $3 trillion for a time last year. Investors aren't too despondent because Apple has increased its profit margin even as it struggles to grow its revenues. But looking further down the road, its future is far from certain.

    Apple's share price is down this year, and it's lagging behind the Nasdaq-100 index. Cook was recently jetting around Asia to try to shore up the supply chain with expanded production in India and a new footprint in Indonesia, but it's hard to see those countries becoming major markets for the iPhone. Like in China, most of those consumers are more likely to go for an affordable Android phone with features that are just as good — the iPhone just isn't the status symbol it once was.

    Apple is now pivoting, like everyone else, to generative AI. It moved employees from the car project over to artificial intelligence and plans to incorporate AI into releases of its iPhone, iPad, and Mac software. But while AI might drive short-term investor interest, like so many fads in the tech industry — crypto, the metaverse, the mid-2010s AI hype cycle — it's unlikely to be the kind of product that makes a big difference to the bottom line, especially with growing concerns about the cost of generative-AI tools. Plus, what we call AI is not actually a new tool; there's already plenty of AI deployed through Apple's operating systems to check users' spelling or improve their photos.

    As Business Insider's correspondent Peter Kafka explained in March, "For years, it has been clear that there is no next iPhone." Now that Apple has failed to deliver a big step forward with the Vision Pro or Apple Car, its retreat into AI suggests it's chasing trends to keep up interest as it struggles to chart a defining next step.

    Apple has had a great run over the past decade, and Cook has returned a lot of value to shareholders by persuading consumers to pay more for the company's devices. But at its core, Apple is a hardware company, and Cook has not been able to shepherd another product of market-shattering scale to shelves. It's not clear he ever will.


    Paris Marx is a tech writer and host of the Tech Won't Save Us podcast. He also writes the Disconnect newsletter and is the author of "Road to Nowhere: What Silicon Valley Gets Wrong about the Future of Transportation."

    Read the original article on Business Insider
  • I’ve flipped burgers and hauled packages, but I didn’t realize how bad hourly service jobs were until I got a 9-to-5 office job

    Headshot of Justin Jordan wearing a blue t-shirt and glasses as he looks inquisitively at the camera.
    Justin Jordan says he has more mental energy to focus on things like his health now that he has a corporate office job — something he couldn't do when he worked a physical labor job.

    • Justin Jordan, a 29-year-old social video creator, shares his experiences transitioning from non-corporate to corporate jobs.
    • Jordan points out the dehumanizing treatment in non-corporate jobs.
    • He highlights the differences in how employees are treated and says all jobs should treat workers with respect.

    This as-told-to essay is based on a conversation with Justin Jordan, a 29-year-old social video creator at Homage. The following has been edited for length and clarity.

    I've worked in a variety of jobs, both non-corporate and corporate. Nobody tells you how once you jump into the corporate space, you realize how stupid certain rules in non-corporate jobs are.

    In jobs where I didn't make as much money, I felt like people would use that as an excuse to dehumanize us. As I got older and made more money, I was then treated like I was more deserving of humanity.

    But that shouldn't be the case; my paycheck shouldn't determine the amount of humanity I receive.

    I've worked a variety of service jobs

    In high school and college, I worked as a golf caddy, an ice cream shop employee, and a server at a burger chain.

    After graduating from college with a journalism and media communications degree, I worked as a video editor at NBC4 until the second half of 2019.

    Justin Jordan smiles excitedly at the camera while holding up his NBC4 employee badge
    Starting work at NBC4.

    After that job, I thought I'd be able to become a freelancer, given my videography background, but then the COVID-19 pandemic hit, and there was nothing to shoot or edit.

    So I got a job at a shipping company handling packages because I needed health insurance. It was awful and something I wouldn't wish upon anyone.

    In January 2023, I finally returned to corporate office life as a social video creator at Homage, a t-shirt company.

    Here are the three biggest differences I saw between my non-corporate and corporate jobs:

    1. I wasn't treated like an adult in non-corporate jobs

    When I was 16, I started working at a local ice cream shop. It was fine, but it was weird to feel like I was constantly being monitored. I was on my feet all day, and I had to ask before using the bathroom. When it was busy, we wouldn't get to take our lunch breaks.

    When I joined the shipping company in 2020, it was so weird going back to how I was treated as a teenager in my previous service industry jobs.

    We had to ask before using the bathroom because the packages and belt had to keep moving. I mean, I'm a grown adult, and you're treating me like I'm in high school. I have to ask to go to the bathroom — seriously? It felt like asking for snack time.

    I understand that logistically it was necessary to get someone to take my spot for a moment, but there are better ways to deal with it; when I became a supervisor, I stepped in to fill my supervisees' spots while they used the bathroom, for example.

    Now, in my office job, no one gets mad if I go out and get lunch. If I leave the office midday to work from home the rest of the day, no one's going to bat an eye because we trust each other. I feel more comfortable because no one's watching me like a hawk.

    2. In service jobs, I felt like I was expendable

    At the ice cream shop, there was always another teen who wanted to work at an ice cream shop.

    At the shipping company, it felt like management had the mindset that if we could be somewhere else, we would be there. But since we were here, we had to accept whatever the company wanted to give us because there would always be another package and another willing human body to move that package, so it didn't matter if they were nice to us or not.

    But in the corporate world, there's a sense of: "We've picked you for this position, and you're the person that we want to be here. You have a degree and the specialties that we need or want, so you are deserving of this position." And so they give you more of a benefit of the doubt. As long as the work gets done, the company really doesn't care what you do.

    Some of my coworkers had no choice but to accept this kind of treatment at the shipping because even though it wasn't the best job in the world, the pay could be livable, at least at the beginning, with the bonuses they offered. I was getting paid $25 an hour, which during those two years was better than nothing.

    A lot of employees really needed these jobs to work out but were also viewed as extremely expendable. I worked with felons who had criminal records, for example, and couldn't easily find jobs anywhere else.

    When these two dynamics are put together, the company can treat you poorly and doesn't have to treat you any better. They don't have to give you snacks. They don't have to allow you to use the bathroom whenever you want — there's always another person to scoop ice cream, move a package, or serve you a burger.

    3. Office jobs are less taxing and less focused on specific tasks

    At the shipping company, I just kept my head down to accomplish the specific task of loading and unloading boxes. But now in my corporate job, it's so nice not to have my time dedicated to specific tasks but rather to the ideation around the task, like how to accomplish it and how it went.

    There's a difference between executing someone else's plan — like, I'm just here to move this package — and feeling like I'm responsible for creating a solution that works. The latter makes me feel a lot more invested. It also makes the work feel more meaningful by scratching the itch in the creative side of my brain.

    Justin Jordan takes a video on an iPhone of a coworker in a cloud costume for a promotional video
    Shooting a promotional video for Homage.

    Working non-corporate jobs were also much more taxing on my body. I would have to stand for long periods of time, and my feet and back would hurt every time I got home.

    Sometimes I would come home from work and be so exhausted, I couldn't do anything. Even applying for jobs was a huge task because I'd be so tired and everything would hurt.

    Nowadays, I have more mental energy to devote to more things. I can focus on my health and things that really matter to me, because I have the time and energy to dedicate to it.

    Every job needs to treat workers with respect

    When I re-entered the corporate world after my shipping company job, I felt like I was finally treated like a human again, at a job with real benefits and a real living wage that made me feel like an adult. I could finally drink water whenever I wanted to and take a lunch break whenever I wished!

    This is how it's supposed to be. It's not that every job in the world has to be nice to you, but they should treat you with some amount of respect or at least treat you like an adult, in a way that a lot of lower-paying jobs don't.

    Companies need to pay people better so that workers can earn a living wage and feel like they're valued. I'm much happier now because I'm more financially stable. I'm making more money now, and I have better benefits. At the shipping company, I was making $25 an hour working 30 to 35 hours a week, and at Homage now, I'm making $53,000 a year.

    If there's one thing I miss about service jobs, it would be the camaraderie of being in a sucky situation with your coworkers. You don't get that same sense of being "in the dirt" together when you're working a corporate job. Sometimes, there's that sentiment in office jobs, too, but it's a different kind of dirt when you're working these physical labor jobs.

    If you made a career pivot and would like to share your story, email Jane Zhang at janezhang@businessinsider.com.

    Read the original article on Business Insider
  • 1 in 3 senior execs say a return-to-office mandate is pushing them to quit

    Commuters walk with umbrellas in Boston.
    Some workers say having to return to the office would be a dealbreaker.

    • An RTO mandate influenced 36% of senior-level job seekers in their decision to seek a new role.
    • A survey found some workers pulled out of a hiring process for jobs that required office time.
    • While some CEOs adjust, it's unclear how long workers might be able to resist heading to the office.

    Some work-from-home holdouts aren't giving up.

    In a poll, 36% of people seeking senior-level jobs said a return-to-office mandate factored into their decision to look for a new role — even if they had good reason to go back to the office.

    One in three also said they'd walked away from a hiring process in the past year because the would-be employer required people to be in the office, according to a recently released survey by research firm Gartner.

    The survey, conducted in January among nearly 3,000 job seekers, echoed Gartner research from late 2023 that found one in three execs faced with an RTO mandate planned to ditch their employer because of it. That earlier survey also found that 19% of non-exec workers would likewise quit if forced to pick up their commute again.

    The results from both snapshots underscore that while many workers — and even CEOs — appear to have tapped out on the RTO fights, there is still a segment of people unwilling to give up video meetings and at-home lunches.

    But now, as the market for white-collar jobs appears to be slowing, it remains unclear how long workers can ghost their cubicles.

    'They still would leave'

    Caroline Ogawa, a director in the HR practice at Gartner, told Business Insider that the findings showed how even when execs understood why the big boss would want them back in the office, that rationale wasn't necessarily enough.

    "They overwhelmingly felt like the organization provided a convincing reason" to return to the office, she said. "But they still would leave if they were asked" to come back.

    Ogawa said the findings were also notable because high-up executives are often the people tasked with implementing RTO mandates. However, when it comes to what they want, some still desire autonomy about where they work.

    "Often, they're the ones kind of holding the bag for those decisions," she said. But when it comes to their own actions in the job market, "they're behaving like you would expect all candidates to behave."

    For many workers, that behavior is wanting to retain the choice they had just a couple of years ago during the Great Resignation and believing they still have the upper hand over employers.

    Ogawa previously told BI that while it appears demand for white-collar workers is slipping, many desk workers want to retain agency and call the shots about where and when they do their jobs.

    Hybrid is here to stay

    Some CEOs appear to be hearing workers. In a recent survey by KMPG US, just 34% of US CEOs of large companies said they expect their people will be back in the office five days a week in the next three years. That's a big drop from a prior survey in 2023, when 62% of CEOs held that expectation.

    "Hybrid is likely here to stay," Paul Knopp, chair and CEO at KPMG US, told BI in April.

    Not all workers who want to log on from home are doing so. Erik Bernard, a 26-year-old who works in IT in Australia, chose a higher-paying government job over a less lucrative role where he could work from home most days. Yet, he recently told BI that he's not sure he made the right decision.

    On the day he gets to work from home — and avoid the hourlong drive to the office — he says he can get more sleep and time at the gym.

    "It's about quality of life," he said.

    What's at stake with RTO

    Gartner's Ogawa said now that we've had a few years of hybrid setups and other work arrangements, it's becoming clearer for companies and workers what the stakes are around RTO pushes.

    She said companies will have to ask whether perceived benefits from priorities such as collaboration or innovation will outweigh the risks of potentially losing some workers who are firm about not making the trek to their desks.

    For some employers, saying goodbye to the at-home crowd might be acceptable, Ogawa said.

    "They might not be looking to retain folks who wouldn't want to come back to the office," she said.

    Read the original article on Business Insider
  • I’m a Gen Zer who moved to London from the US. I wouldn’t recommend it if you’re used to American salaries and social life.

    Gladys Nkengasong  wears a black dress and coat and stands on a London street. A building behind her has a a Union Jack flag hanging from it.
    Gladys Nkengasong moved to the UK from Atlanta, Georgia, in 2021.

    • Gladys Nkengasong, 27, moved to the UK in 2021 for school and stayed on to work as a consultant. 
    • Nkengasong said she doesn't enjoy British drinking culture and finds people to be less friendly.
    • But she loves how London is livable, walkable, and convenient. Plus, it feels safer than the US. 

    This as-told-to essay is based on a conversation and emails with Gladys Nkengasong, a 27-year-old consultant who moved to the UK from Atlanta in 2021. The following has been edited for length and clarity.

    I grew up in a few different places — mainly the Ivory Coast and Atlanta. My parents are diplomats, so we moved around a lot.

    I was doing my bachelor's in Atlanta, and then I moved to England to do my master's. I started out in Southampton. Then, in 2022, I moved to London.

    I always tell people to move to a different country in their 20s — but don't move to London.

    Moving to London can be tough if you're used to American salaries and social life

    I've looked into moving to New York. When I saw the rents, I was like, "Oh, this is not feasible."

    I live with a roommate, pretty close to central London. I pay about £1,500 (around $1,880) in rent. We have a few amenities, like a gym and a yoga room.

    It is affordable, but I think what makes it unaffordable is the salaries. For my first role after my master's, I was making £25,000 (around $26,900). My friend who moved to New York when I moved to London started at $80,000. We had the same degree.

    In Atlanta, I was making more working part-time than I was full time in London.

    Gladys Nkengasong wears all black and holds an umbrella in front of a black British taxicab.
    Nkengasong said she has had to initiate a lot of social interactions because people in London are less open to making new friends.

    People in London tend to stick with friends they formed in school. My therapist was like, "In London, you will be the person who has to initiate a lot." That's what I found myself doing, but it gets so tiring.

    It can get really lonely. You can go out and spend the whole day and not speak to anyone. Whereas, in Atlanta, at the gas station, someone's talking to you. You're at Target, someone's talking to you.

    Something that affected my entire London experience so far is that I run into a lot of people who have a lot of negative sentiments about Americans.

    If I meet someone and they're like, "Oh, where are you from?" I'm like, "Canada."

    Some people love Americans, and then some really don't. But I didn't realize how many people didn't until I moved.

    I felt alienated by British drinking culture

    In my first job in London, people in the office would always have pub drinks after work. I used to decline a lot.

    But then my manager called me into a meeting and was like, 'We just don't feel you're very enthusiastic. It just doesn't feel like you like being around us." I had a strong feeling it was because of this pub drink thing.

    I don't drink casually. If I drink, we're celebrating something.

    Socially, a lot of people's first instinct is to say, "Hey, let's grab a drink. Let's go out to this bar, let's go to this event," and everyone is drinking. It's just not my cup of tea. I started noticing that it really alienates you in London.

    I started going to the pub, and a month later, my manager was like, "We feel like you're part of the family now."

    At work at my agency in Atlanta, things weren't really centered around drinking. If we wanted to do something after work, it would be, like, biking. Or we had a communal area in our office and everyone would go have finger foods, chat, or play a game.

    There is so much about London I love — even the gray weather

    In the US, when I go into a room or a venue, I'm always hyperaware of all the exits and where to go if something goes wrong.

    I have been at a house party that got shot up, and there was only one exit, which was the front door. Everyone was going the same way; I got trampled and sprained my ankle. After that, I never went to concerts. I thought it was just because I wasn't really a fan of crowds.

    When I got to London, I became a concert person because I didn't have that paranoia — that fear — of gun violence.

    Nkengasong in a blue-gray sweater holding a coffee cup and her cell phone in front of a building and hedges in London.
    Nkengasong pivoted to consulting from working in advertising because the salaries in London were low.

    I also really like the weather — I love when it gets cold and I need a jacket.

    One of my favorite things about London is anytime people from home come over, I'm like, "Let's take a trip." I love that it's close to Europe and I can get a £30 (around $37) flight to the south of France.

    A huge plus for me is how livable London is. It's extremely walkable. And despite its size, it's surprisingly convenient. You're always within reach of a convenience store, ethnic grocery shop, or specialty stores like camera shops.

    Every neighborhood has its own character, so you're bound to find one that speaks to you.

    I want to try other cities, but I think I'm just going to end back up in London. I really love London.

    Read the original article on Business Insider
  • Meet the average resident of Paradise Valley, the ‘Beverly Hills of Arizona’: a 54-year-old homeowner making over $220,000

    A vast desert expanse outside of Paradise Valley Arizona at sunset
    Paradise Valley, Arizona, attracts millionaires to the desert hills northwest of Phoenix.

    • Paradise Valley, Arizona, is attracting wealthy residents from across the US, especially California.
    • The average resident of Paradise Valley is older and wealthier than the rest of the state.
    • Nearly everyone in Paradise Valley owns their home, with a median sale price of $3.3 million.

    Paradise Valley, Arizona, is among the places attracting millionaires from around the country, including residents of California looking to escape high taxes.

    Dubbed the "Beverly Hills of Arizona," Paradise Valley is located in the desert hills northwest of Phoenix and just east of Scottsdale, another city attracting millionaires.

    Though it's a relatively small community, Paradise Valley is known for its several high-end resorts, spacious and secluded lots, and natural beauty. Joan Levinson, a luxury real-estate agent in Arizona, previously told Business Insider that Paradise Valley offers residents privacy while still being a quick drive to big-city amenities.

    Hotel guests cool off at the pool at the JW Marriott Scottsdale Camelback Inn Resort and Spa in Paradise Valley, Ariz., on Sunday, June 19, 2016.
    Hotel guests cool off at the pool at the JW Marriott Scottsdale Camelback Inn Resort and Spa in Paradise Valley, Ariz., on Sunday, June 19, 2016.

    Maricopa County, which includes Paradise Valley and Scottsdale, is Arizona's most populated county. Data shows that several wealthy counties in California, including Santa Clara, Los Angeles, and Orange, are losing residents to Arizona, with many landing in Maricopa County.

    Paradise Valley, in particular, has long attracted the rich and famous and for years topped a list of Arizona's wealthiest zip codes. Muhammad Ali, who died in 2016, and Stevie Nicks have lived there along with billionaires like Bennett Dorrance, the Campbell Soup heir, and the late Bruce Halle, the founder of Discount Tire.

    The average resident of Paradise Valley is a 54-year-old, college-educated, married white man who makes more than $220,000 a year and owns a home that costs several million dollars, according to Census Bureau and real estate data.

    Crowd of people sitting before Ivanka Trump and Hogan Ridley with desert mountains, palm trees, and cactuses in background.
    Ivanka Trump appears at a campaign event in Paradise Valley, Arizona, on October 11, 2020.

    Most Paradise Valley residents own their homes, which are typically worth millions

    With an estimated population of 12,658 as of 2020, Paradise Valley's median household income of $221,333 far surpasses that of Arizona and the US generally, which are both around $74,500.

    More than seven out of 10 Paradise Valley residents have a bachelor's degree, while 34% have a graduate or professional degree.

    The main industries in Paradise Valley are the hospitality and medical trades, but many residents are CEOs, professional athletes, and business owners who work outside the community, according to the Arizona Commerce Authority.

    More than 95% of Paradise Valley residents own their homes, compared to just 67% of all Arizona residents.

    Paradise Valley property at foot of Camelback Mountain.
    Paradise Valley property at foot of Camelback Mountain.

    The median sale price for a home in Paradise Valley is $3.3 million, according to Redfin and Realtor.com. That's seven times greater than the statewide median sale price of $444,100. Over 82% of homes in Paradise Valley are worth a million dollars or more.

    For the few Paradise Valley residents who don't own their home, the median gross rent was more than $3,500.

    Residents of the Phoenix suburb also tend to be older than the state of Arizona and the larger US, which both have a median age of around 38.9.

    Nightfall at resort in Paradise Valley
    Nightfall at resort in Paradise Valley, Arizona.

    Paradise Valley residents are also slightly more likely to be male than female, unlike Arizona at large or the US, which both have more women than men.

    More than 82% of residents were white as of 2020, while nearly 8% were Asian.

    Read the original article on Business Insider
  • Getting started with Google Ads, Google’s advertising service once known as AdWords: What it is, how much it costs

    A smartphone displays the Google Ads logo, with a laptop featuring charts and graphs blurred in the background.
    The top hits on a Google search are Google Ads, but that's just one place these ads pop up.

    • Google Ads was initially launched as Google AdWords, then renamed and revamped in recent years.
    • Google has offered paid advertising on its search engine and other platforms since the year 2000.
    • Google Ads uses a "pay per click" model where you pay a fee to Google when users click on your ads.

    Google Ads is Google's advertising platform that businesses, brands, influencers, nonprofits, and anyone else willing to shell out some cash can use to place advertisements on various corners of the world wide web. 

    Google Ads can pop up at the top of search results or in social media feeds, be displayed on websites embedded among webpage content, or run before or during YouTube videos.

    The type of ad that internet users see, the frequency with which the ad is served, and the quality of the placement of a given Google Ad all depend on the advertiser's spend and the online behavior of the people who end up seeing it. This confluence helps make Google Ads a good investment for the advertiser and — often, anyway — a relevant experience for the people who see and may click on the ads. 

    Launched as Google AdWords in 2000, the platform's name switched to Google Ads in 2018 and it's diversified in many ways in recent years.

    Google Ads: The price and the potential

    A worried-looking small business owner sitting in his store stares at his laptop.
    Using Google Ads can be expensive — you pay per click, but you can set a maximum budget for your ad.

    "Why is Google Ads so expensive?" is one of the most common questions associated with Google Ads. The simple answer is because it's effective and popular.

    With so many different businesses, brands, and individuals vying for visibility on Google, the higher-ranking search terms get more and more expensive.

    The average cost per click is around $3. In some cases, for search terms with very little competition, you may pay mere pennies for each ad click. Other ads may cost their creators $50 or more for every single click.

    That's a lot of money for someone clicking on an image, video, or text ad that will lead them to your site, feed, or product — but it's no guarantee they'll take further action that will be profitable to you. 

    But remember, you don't pay anything until that click happens. you'll never be hit with a surprise expense that's beyond your budget because you set a maximum spend for each ad. Plus, you know that every time you do pay for your Google ad, it's because someone took the exact action you hoped for.

    So, to address another common question, "Is Google Ads free?" the answer is a resounding no. Unlike Google Business Profile, the free service to let business owners control how their business appears in Google search results, Google Ads will cost you.

    Is Google Ads worth it, given the potentially high cost per click? If used well, absolutely yes.

    Different types of Google Ads serve different purposes

    There are five primary types of Google Ads: Search ads, which appear above and among the organic search results; video ads, which run before or during YouTube videos; Google Display Ads, which are embedded among the content of websites; Google Shopping Ads, which pop up with images, brief text, and pricing info when someone searches for a specific product or product category; and Google app ads, which are app-related and show up in the Google Play store, among search results, and on YouTube and other sites.

    Google also offers more specialized ad campaigns, such as Performance Max, which comes with AI optimization to help your ads perform as well as possible. In February 2024, the company announced that the Google Gemini AI model will be incorporated into Performance Max to help advertisers build more effective campaigns.

    The incorporation of AI into Google Ads has sparked concerns within Google and the advertising industry that automation will replace workers. Late in 2023, numerous media outlets reported that Google Ads would undergo a restructuring, to include layoffs.

    Google's layoffs also affected Waze, the company's traffic and navigation app, in 2023 when its advertising system merged with Google Ads technology.

    How to make money with Google ads

    A man at a desk works on his laptop with budget documents nearby.
    You can make money with Google Ads, but the service is most effective when business owners are thoughtful and deliberate about their ads.

    All Google ads offer advertisers the ability to tailor the ad to users. Said action can be a purchase, a subscription, a share, and more. 

    The targeting comes in the form of selecting user traits like age, location, and interest.

    Of course, the ad type you choose should be well-reasoned: if you're selling gardening tools, a search or shopping ad probably makes the most sense. But if you're trying to spread awareness of a new VR video game, then an ad on YouTube is a savvy idea.

    The care with which you choose terms in a Google ad will help the advertisement perform well, although it's more expensive when you place high-ranking terms in your ad. That's because Google's algorithms deem advertisements with well-chosen and well-used keywords — words that read organically rather than stuffed in — as more relevant and will serve such ads more often and more prominently.

    So, choose your words carefully, pick your ad type thoughtfully, set your budget realistically, and then prepare to edit and adapt your advertising strategy as the clicks roll in or don't. Google Ads is worth the money, but only if you also put in the effort.

    Read the original article on Business Insider
  • Mark Zuckerberg’s daily routine as he turns 40, from regular jiu jitsu and MMA sessions to wearing the same outfit to work

    Mark Zuckerberg
    Meta CEO Mark Zuckerberg's daily schedule probably looks different from most people's, but he shares the popular habit of checking his phone first thing in the morning.

    • Mark Zuckerberg eliminates nonessential choices by doing things like wearing the same outfit daily.
    • The Meta CEO's daily schedule includes jiujitsu and MMA training and one bad habit that many share.
    • The first thing Zuckerberg does when he wakes up each morning at 8 is check his phone.

    Between steering Meta through a "year of efficiency," trying to popularize Threads, and engaging in a "will they, won't they" with Elon Musk regarding an MMA cage-fight challenge, Mark Zuckerberg has had a lot on his plate over the last year.

    While the Facebook founder dedicates many hours to work, he still spends time traveling, tucking his kids in at night, and even bulking up through his pandemic-era hobbies of jiujitsu and mixed martial arts.

    Zuckerberg, who turned 40 years old on May 14th, also famously saves time and brainpower by nixing nonessential choices. Most notably, he wears the same outfit nearly every day.

    Here's a look at the typical daily routine of Zuckerberg, based on what he's said in prior interviews:

    After waking up about 8 a.m., the Meta CEO immediately checks Facebook, Facebook Messenger, and WhatsApp on his phone, before he even puts in his contacts.
    mark zuckerberg on phone
    Zuckerberg checks his phone first thing every morning.

    The social-media session typically lasts only a few minutes but can take longer depending on current events, Zuckerberg said in a Facebook Live Q&A.

    "The first thing I do is look at my phone. I look at Facebook to see what's going on in the world," he said. "It's a pretty sad situation, to be honest. I have contacts, and I can't see very well. And before I put my contacts in, I often look to see what is going on Facebook."

    Zuckerberg acknowledged that checking his phone first thing in the morning was a bad habit.

    "You get like a million messages of stuff that come in, and it's usually not good. People reserve the good stuff to tell me in person," he told Joe Rogan in 2022. "It's almost like you wake up and you're punched in the stomach." He added: "Now I need to go reset myself and be able to be productive and not be stressed out about this."

    Once he's gotten his morning updates, it's time to work out. Zuckerberg used to go for a workout at least three times a week, often running. Now he stays away from running and instead does jiujitsu and MMA.
    Stills from Zuckerberg's MMA instagram video
    An Instagram video shows Zuckerberg sparring with MMA fighters on the water.

    "I used to run a lot, but the problem with running is you can think a lot," he told Rogan in 2022.

    Instead, he started asking himself: "What's a thing that's both super engaging physically but also intellectually, where you can't afford to focus on something else? MMA is the perfect thing because if you stop paying attention for one second, you're going to end up on the bottom."

    In June 2023, he said on Lex Fridman's podcast that he did three or four jiu jitsu and MMA sessions weekly, in addition to strength and conditioning work and mobility training.

    It's unclear what Zuckerberg eats for breakfast, but he recently said that as part of his training, he aimed for 4,000 calories a day.
    mark zuckerberg
    Zuckerberg aimed for 4,000 calories a day while training.

    In July 2023, Zuckerberg told McDonald's on Threads that he wanted "20 nuggets, a quarter pounder, large fries, Oreo McFlurry, apple pie, and maybe some cheeseburgers for later?"

    Zuckerberg famously wears the same thing almost every day, with a "work uniform" consisting of jeans, sneakers, and a gray T-shirt.
    Facebook CEO Mark Zuckerberg
    Zuckerberg keeps his clothes pretty uniform.

    Zuckerberg sticks with the same outfit to reduce the brainpower spent on making minor decisions.

    When asked about his wardrobe in 2014, he told an audience: "I really want to clear my life to make it so that I have to make as few decisions as possible about anything except how to best serve this community."

    He has, however, shown off a new twist on his famous t-shirt attire after hours, recently rocking a chain necklace while watching an MMA fight.

    Zuckerberg said in 2015 that he put in 50 to 60 hours a week at Facebook but thought about the social-media platform constantly.
    Mark Zuckerberg appearing at a web conference wearing a navy sweatshirt
    Zuckerberg estimated spending 50 to 60 hours a week at the office.

    "I spend most of my time thinking about how to connect the world and serve our community better, but a lot of that time isn't in our office or meeting with people or doing what you'd call real work," he told CNN in 2015.

    "I take a lot of time just to read and think about things by myself," he added. "If you count the time I'm in the office, it's probably no more than 50 to 60 hours a week. But if you count all the time I'm focused on our mission, that's basically my whole life."

    Zuckerberg has preferences for meetings at work.
    Mark Zuckerberg speaks on stage against a blue background.
    Zuckerberg likes having employees read through the relevant materials before meetings.

    "I actually like trying to have a rule," he told Forbes. "For every hour of meeting that I have, the team sends out the pre-reads in advance. I want to have at least an hour to read the materials and think about it. And then I want to have at least an hour to follow up with different people after the meeting."

    As for his approach to work, colleagues have likened Zuckerberg's undivided attention to the Eye of Sauron.

    Sauron, the chief antagonist in the "Lord of the Rings" series, is shown in some films as a flaming, disembodied eye, interpreted as a metaphor for evil, ever looming over Middle-earth.

    "They're like, 'You have this unending amount of energy to go work on something. And if you point that at any given team, you will just burn them,'" Zuckerberg told Tim Ferriss in 2022.

    "I just think the engagement that you get of having, like, an immediate feedback loop around thinking about something and then getting to go talk to the people who are working on this is so much better than going and scheduling a meeting that you'll have three weeks later," he said.

    Zuckerberg has various interests outside work.
    Facebook CEO Mark Zuckerberg
    Zuckerberg has lately flaunted some more unconventional hobbies.

    He's tried to learn Mandarin Chinese, he challenged himself in 2015 to read a new book every two weeks, and he's hit the water on an electric surfboard, meme-worthy amounts of sunscreen included.

    Zuckerberg has also added cattle farming to his list of hobbies as of late.
    Cattle grazing in Hawaii field
    Zuckerberg is raising wagyu and angus cattle on his Kauai ranch (not pictured here).

    In January, he said he'd started raising cattle on his Hawaii ranch.

    "My goal is to create some of the highest quality beef in the world," he wrote on Instagram. "The cattle are wagyu and angus, and they'll grow up eating macadamia meal and drinking beer that we grow and produce here on the ranch."

    Zuckerberg's daily schedule tends to vary more when he travels. He's been known to hit the road to meet with world leaders.
    Facebook Mark Zuckerberg Priscilla Chan
    Zuckerberg and his wife, Priscilla Chan.

    He's met with figures including Pope Francis in Rome in 2016, French President Emmanuel Macron in 2018, and former US president Donald Trump in 2019.

    Zuckerberg also spends time with his family.
    mark zuckerberg daughter max first swim
    Zuckerberg and one of his daughters, Max.

    He married his longtime girlfriend, Priscilla Chan, in 2012. Zuckerberg and Chan share three daughters, Maxima, August, and Aurelia.

    Zuckerberg has a nightly routine with his children.
    mark zuckerberg baby
    Zuckerberg and his kids talk through "the things that are most important in life" at night.

    "Sometimes they will read books together. Sometimes they'll code together," Chan said of Zuckerberg's bedtime routine with the kids. "Mark has been doing that with August since she turned 3."

    Zuckerberg told Fridman in 2022 about a "goodnight things" routine with his daughters.

    "I basically go through with Max and Augie: 'What are the things that are most important in life?'" he said.

    He points out their health, friends and family, and having something they're looking forward to.

    Chan told Forbes that her husband also sang a Jewish prayer, Mi Shebeirach, to his kids and always tucked them in, unless he had a board meeting or was traveling. She added that his work dinners took place after the girls went to sleep.

    Zuckerberg sleeps more than most of his fellow tech CEOs.
    Priscilla Chan, Mark Zuckerberg, and Dana White.
    Chan, Zuckerberg, and the president of the UFC, Dana White.

    "I don't stay up super late at night," he told Forbes, adding that he aimed for eight hours of sleep a night and used an Oura ring to track his rest.

    Áine Cain and Taylor Nicole Rogers contributed to an earlier version of this story.

    Read the original article on Business Insider
  • The US dollar has become so weaponized that central banks are snapping up politically-neutral gold

    A gold seller examines golden ornaments before trading at a gold shop in Chinatown, Bangkok, Thailand, 10 March 2022.
    Gold prices are at record highs as the precious metal is increasingly valued as a politically neutral, safe asset.

    • Gold prices are reaching record highs because of strong buying by central banks.
    • Central banks in countries aligned with China are diversifying their assets from the US dollar into gold.
    • Central banks are favoring gold as a politically neutral, safe asset, insulated from sanctions.

    Gold prices are on a tear recently thanks to strong buying by central banks — a signal that the precious metal is increasingly seen as a geopolitical hedge.

    Last week, a top International Monetary Fund official pointed to gold's role in a potential fragmentation of the global economic and financial order.

    "After years of shocks — including the COVID-19 pandemic and Russia's invasion of Ukraine — countries are reevaluating their trading partners based on economic and national security concerns," said Gita Gopinath, an IMF deputy managing director

    In particular, some countries are rethinking their heavy reliance on the US dollar in their international transactions and foreign reserve holdings, she said.

    Demand for gold has risen because it's seen as a "politically neutral safe asset, which can be stored at home and be insulated from sanctions or seizure," said Gopinath.

    Central banks accounted for one-quarter of gold demand in 2022 and 2023, as the institutions bought over 1,000 tons of gold each year, according to the World Gold Council in a recent report.

    The world's central banks continued buying gold, snapping up 290 tons of gold in the first quarter of this year — the strongest start to any year on record, according to the council.

    Gold as a hedge against US dollar-based sanctions risk

    Concerns about the US dollar's outsized influence and power in the world economy have been brewing for years. The West's unprecedented slate of sanctions and weaponization of the dollar against Russia over the invasion of Ukraine have heightened the push for de-dollarization.

    To be sure, the greenback is so entrenched in the global economy that most experts don't expect it to lose its dominance and status as the world's reserve currency in the foreseeable future.

    But countries around the world — particularly those aligned with China — are increasingly hedging their political risks by loading up on alternative assets, and in particular, gold.

    The share of gold in the foreign reserves of the "China bloc" has been rising since 2015, said IMF's Gopinath. Other than Russia, she did not name any other country in the "China bloc."

    In contrast, the share of gold in the foreign reserves of countries in the "US bloc" has been broadly stable.

    This suggests that gold purchases by some central banks may have been driven by concerns about sanctions risk, Gopinath said.

    In China's case, the share of gold in its foreign exchange reserves increased from under 2% in 2015 to 4.3% in 2023. Meanwhile, its proportion of holdings of US Treasury and Agency bonds fell from 44% to about 30%, according to IMF's Gopinath.

    Central banks will keep buying, despite high prices

    While China's central bank gold buying has been hogging the headlines, other central banks are also loading up on gold. The World Gold Council wrote in its recent report that other big gold buyers included Turkey and India.

    JPMorgan analysts wrote in a March report that they expect central banks to continue with their pace of buying this year while being "less sensitive to prices." This means gold prices are likely to stay high this year.

    To be sure, the ongoing gold rush is not just based on geopolitics.

    Gold's current price surge is also helped by a strong dollar, which is spurring some emerging countries to hedge their currency risks. In China, people are also snapping up gold to hedge against domestic economic uncertainties.

    The spot gold price is currently around $2,340 an ounce, down from its record-high above $2,400 an ounce in April.

    Read the original article on Business Insider
  • China is asking its tech giants to ditch Nvidia chips and buy local instead: report

    Nvidia CEO Jensen Huang.
    Nvidia CEO Jensen Huang.

    • China wants its chip hungry tech giants to buy local, per The Information. 
    • Companies like Alibaba were told to pare down their spending on foreign-made chips like Nvidia's.
    • The new directive would be a huge downer for Nvidia, which sees the country as a key market.

    Chinese officials are asking domestic tech giants to buy locally-made AI chips instead of Nvidia's, The Information reported on Monday.

    Major tech companies like Alibaba, Baidu, TikTok parent company ByteDance, and Tencent were told to pare back their spending on foreign-made chips like Nvidia's, the outlet reported, citing people familiar with the matter.

    Chinese tech giants, The Information's sources said, are now expected to purchase equal numbers of locally and foreign-made AI chips for their new data centers.

    According to the outlet, the directive hasn't been strictly enforced, and it is unclear if any penalties will be imposed for non-compliant companies.

    Representatives for China's National Development and Reforms Commissions, its Ministry of Industry and Information Technology and the four tech giants didn't respond to The Information's requests for comments. Nvidia declined to comment on The Information's reporting too.

    The Chinese government's new directive is a huge downer for Nvidia, who has been working hard to come up with specialized offerings for the Chinese market.

    Nvidia is developing three new GPUs for China — the H20, L20, and L2. All three chips are designed to meet the restrictions under prevailing US sanction rules, Reuters reported in January, citing two people familiar with the matter.

    China is a critical market and key revenue generator for Nvidia. The country accounted for 19% of Nvidia's data center chip revenue in fiscal year 2023. In February, Nvidia CFO Colette Kress told investors that US export restrictions caused China's revenue share to plunge to a "mid-single-digit percentage."

    "If China can't buy from the United States, they'll just build it themselves. So the US has to be careful. China is a very important market for the technology industry," Nvidia CEO Jensen Huang told the Financial Times in May 2023.

    But Nvidia's hard work could very well unravel with these new developments.

    "If we are deprived of the Chinese market, we don't have a contingency for that," Huang said in the same interview with the FT. "There is no other China, there is only one China."

    A spokesperson for Nvidia declined to comment when approached by BI.

    Nvidia's travails highlights the immense challenges faced by companies that are caught between the geopolitical headwinds of US-China tensions.

    Cupertino-based tech giant Apple, for instance, has been working to diversify its supply chains away from China.

    Besides banking on India to make its iPhones, Apple has invested nearly $16 billion in investments in Vietnamese suppliers, Bloomberg reported in April, citing a statement it obtained.

    "We are rapidly approaching what we call a 'two tech stack divide,' where in essence, each country, the US and China, are effectively walling off or ring-fencing their tech stacks from each other," TPW Advisory founder, Jay Pelosky told BI's Yuheng Zhan

    Representatives for China's Ministry of Industry and Information Technology, Alibaba, Baidu, ByteDance, and Tencent didn't immediately respond to requests for comment from BI sent outside regular business hours.

    Read the original article on Business Insider
  • Major US airlines really, really don’t want to show you how much you’ll pay in fees upfront

    An Alaska Airlines Boeing 737-800 jet flies past the U.S. Capitol dome as it comes in for a landing at Washington Reagan National airport in Arlington, Va.,
    Alaska Airlines joined larger companies in fighting a new fee disclosure rule.

    • Big US airlines are suing over a rule that requires upfront fee disclosures.
    • The Biden administration is fighting "junk fees" across industries, including baggage fees.
    • The airlines argue that fee transparency will confuse consumers. 

    Major US airlines sued the Department of Transportation on Friday over a rule that requires upfront fee disclosures for costs like baggage and itinerary changes.

    The Biden administration has made fighting the hidden costs it calls "junk fees" a priority across industries, from banks to event companies.

    Under the rule, which goes into effect on July 1, airlines have to display fees the first time a consumer sees the fare, not in a hyperlink or separate page. The rule also requires airlines to inform passengers that they do not need to purchase a specific seat to travel and to include all mandatory fees when advertising fares.

    The DOT said in late April that these rules could save consumers over $500 million annually from airlines' "unnecessary or unexpected fees."

    Fees have become a major revenue driver for airlines. The DOT said its data showed airline revenue from baggage fees alone jumped by more than 30% between 2018 and 2022. Last year, airlines raked in almost $5.5 billion in baggage fees, per the Bureau of Transportation Statistics, and many airlines upped their baggage fees this year.

    The airlines suing — which include United, Delta, American, Jet Blue, and Alaska Airlines, along with smaller peers and a lobbying group — argue that fee transparency will confuse consumers. Southwest Airlines, which allows two free checked bags and does not have change or cancel fees, did not join the group.

    The rule "is a bad solution in search of a problem," said lobbying group Airlines for America in a Monday statement. Lobbyist groups across industries are fighting the Biden administration's war on junk fees through lawsuits.

    The airline lobby successfully pressured Congress in 2018 to drop a plan to limit baggage and change fees, a law the Trump administration opposed.

    In a DOT statement about the lawsuit, the agency said it plans to "vigorously defend" the new rule.

    "Many air travelers will be disappointed to learn that the airline lobby is suing to stop these common-sense protections," the DOT's statement said.

    Read the original article on Business Insider