• Forget right or left. Voters are sick of whoever’s in charge.

    image of UK political leader speaking to crowd of supporters
    The leader of the UK's Labour Party, Keir Starmer, is expected to unseat Conservative Party Prime Minister Rishi Sunak

    • People around the world are choosing to vote against the establishment.
    • And this anti-incumbent trend is bad news for Biden. 
    • Economic issues like inflation and rising income inequality are fueling voter dissatisfaction.

    It's a bad time to be an incumbent.

    From the UK to India, France to the US, voters are taking to the polls and making their voices clear through sweeping and shocking swings of political power.

    Though some say right-wing movements are on the rise globally, in this year's elections, that's not universally the case. Some left-leaning parties are beating out those on the right, and vice versa.

    With the cost of living and inflation rising and less social mobility following the COVID-19 pandemic, voters are taking out their anger on their country's leaders.

    "I think inflation is probably the elephant in the room here," Brian Greenhill, a professor at SUNY Albany and political scientist who studies international institutions and globalization, told Business Insider.

    image of UK protestors
    Environmental activists protest against Rishi Sunak's ruling party, known as the Tories.

    In short, voters are just fed up — no matter who's in charge.

    "I do think there are other longer-term structural issues too that are perhaps fueling this kind of anti-incumbent, but also more generally anti-establishment, trend," Greenhill said.

    Voters want a chance

    Globally, it's not hard to see an anti-establishment, anti-incumbency trend playing out.

    • In the UK's election on Thursday, polling shows that the liberal Labour opposition party, led by Keir Starmer, is poised to unseat the 14-year rule of Prime Minister Rishi Sunak's Conservative Party, according to Reuters.
    • In France, support for President Emmanuel Macron's centrist government collapsed as far-left and far-right parties gained a higher percentage of votes this week in the first round of the country's two-round election process.
    • In India, Prime Minister Narendra Modi's long-dominant party failed to win an outright parliamentary majority in last month's election, while the more democratically-minded opposition party gained steam.
    • In South Africa's election last month, the African National Congress party lost its outright majority for the first time in 30 years, NPR reported.
    • And in South Korea, President Yoon Suk Yeol's ruling conservative party suffered losses to the liberal opposition in April's parliamentary election, Reuters reported.

    The list of global incumbent losses goes on — and that's not even mentioning the United States, where incumbent President Joe Biden is trailing behind Donald Trump in national polling ahead of the November election.

    image of french protestors waving french flag
    French protestors rally against the country's far-right movement in July 2024.

    "There's a lot of dissatisfaction with the way democracy is working," Richard Wike, director of Pew's Global Attitudes Research, said on FiveThirtyEight's Politics podcast in June.

    Just 36% of people in 12 countries — the US, the UK, Canada, France, Germany, South Korea, Greece, Italy, Japan, the Netherlands, Spain, and Sweden — are satisfied with the way their country's democracy is working, according to a spring 2024 poll from Pew Research Center. And that's down from 49% in 2021, the research shows.

    "This dissatisfaction is a bit of a global trend in many countries," Wike added on FiveThirtyEight's podcast.

    One of the biggest issues driving the surge in anti-establishment populist movements, Greenhill said, is rising income equality, which, though largely stemming from the 2008 financial crisis, was exacerbated by the COVID-19 pandemic.

    image of graffiti on street reading "eat the rich"
    Graffiti in the UK reading "eat the rich," a common phrase used among those who oppose income inequality.

    Another factor, Greenhill added, is the worsening political polarization driven by social media echo chambers and dubious online news consumption.

    In the US, incumbents have historically fared better than their opponents.

    Between 1936 and 2012, 11 out of 14 presidents won their re-election races, but the tide appears to be shifting, TIME reported.

    Greenhill pointed out that anti-incumbency frustrations tend to come and go, but that the growing populist, anti-establishment movement we're seeing now is, "at least in modern political history, somewhat new."

    "The fact that Trump right now — after everything that's happened after January 6th and his felony convictions and his multiple criminal indictments — the fact that he's still leading in the polls shows that there's still a huge kind of reservoir of support for this kind of 'burn the house down' kind of approach to politics," Greenhill said.

    And if the goal is burning down the house, Americans may be ready to light the match. So-called "double haters" — voters who dislike both Trump and Biden — have made up an influential chunk of the electorate in recent polls.

    The dissatisfaction with Biden after his disastrous debate performance last week, is so strong globally and even among his own supporters, that it's reportedly led Biden himself to question if he can turn it all around.

    If Biden does decide to step aside, it would present a unique situation: Who would voters choose when no direct incumbent is running in an anti-incumbent environment?

    America may end up being the testing ground for that experiment.

    Read the original article on Business Insider
  • Why so much is riding on the 777X, Boeing’s newest long-haul plane that is already 5 years late and costing billions

    A Boeing 777X readies for its flying display in front of crowds at the Farnborough Airshow, on 20th July 2022, at Farnborough, England
    A Boeing 777X at 2022's Farnborough Airshow. It won't make an appearance this year as Boeing focuses on its quality problems.

    • Boeing's 777X, its largest passenger plane, is five years behind schedule.
    • With 481 orders from airlines like Emirates and Singapore, much is riding on the new widebody's success.
    • The jet may face more delays amid heightened scrutiny of Boeing's commercial airplane production.

    Boeing's 777X is the world's largest passenger plane in production, complete with revolutionary folding wingtips and 10% better fuel efficiency than competitors.

    More than a dozen airlines, including British Airways, Emirates, and Singapore Airlines, have placed 481 orders for the twin-engine aircraft that was supposed to start flying passengers by 2020.

    But the new jet, already five years behind schedule, has Boeing $1.5 billion in the hole. With the planemaker mired with other 737 and 787-related fires, adding an entirely new plane to the mix has become even harder.

    Boeing now expects the 777X, which will come in the larger 777-9 and smaller 777-8 variants, to be certified in 2025. And at least one waiting airline boss thinks it may be even later.

    A Boeing spokesperson told Business Insider it is working closely with regulators in the 777X's certification, noting the jet has completed thousands of test flights to date.

    "Our team remains focused on executing this comprehensive series of tests and conditions on the ground and in the air to demonstrate the safety, reliability and performance of the airplane," they said, reaffirming the 2025 target.

    Delays could stretch even longer as Boeing searches for a new CEO and clears a backlog of almost 6,200 unfilled orders, experts said. The FAA slowed deliveries after the Alaska Airlines door plug blowout in January and capped Boeing's 737 production.

    "With new management at Boeing, I'll feel a lot better at certification prospects for this jet," aviation analyst Richard Aboulafia told BI. "In fact, until new management arrives, there's really nothing the company says that should be taken seriously."

    A lot is riding on the new 777X, including proving its modified design was the right strategy over building a new plane from scratch. Boeing will also need to earn back the trust of airlines that have raised concerns about the planemaker's ability to certify and deliver planes, experts said.

    Boeing also doesn't want to fall further behind rival Airbus. The European planemaker's A321neo family has outsold the 737 since 2019, and it's already launched the 777X's competing Airbus A350 widebody, which has some 1,300 orders to date from the likes of Korean Air, Delta Air Lines, Singapore Airlines, and Lufthansa.

    The 777X's familiarity and more spacious 10-abreast cabin are huge selling points against the A350, which is smaller than the 777-9 model but cheaper and longer-ranged.

    Boeing needs to prove it can safely update an old aircraft

    Unlike Airbus' A350, Boeing based the 777X on its classic 777-300ER but modified it to be larger and more efficient. The 777-300ER is Boeing's best-selling 777 variant, selling over 800 units since 2000.

    Key differences between the two 777 types are the size, engines, and wings. The new plane has tips that fold up to ensure it fits in the same gate space as the classic model.

    ANZ 777 at the gate stitched the picture of the 777X folding wingtip fully folded.
    The 777X's folding wingtips help the giant plane fit into already-constructed 777 gate space, like the Air New Zealand classic 777 pictured.

    Operationally, the 777X is similar to its predecessor — and that's by design. Its flight deck resembles that of Boeing's 787 Dreamliner — meaning pilots can jump between all aircraft with little extra training, and airports save on infrastructure costs.

    Boeing's last completely new widebody plane was the 787 way back in 2003. While the Dreamliner is a cash cow with over 2,300 orders and about 1,100 delivered, the planemaker wasn't ready to invest in another challenging, time-consuming, and expensive clean-sheet widebody this time around.

    Asia-aerospace-Singapore-aviation,ADVANCER by Martin Abbugao A Boeing 787 dreamliner is seen on the tarmac at the Singapore Airshow in Singapore on February 12, 2012
    The versatile Boeing 787 Dreamliner comes in three sizes: small, medium, and large.

    But opting for the cheaper update has already caused problems before.

    When building the 737 Max — an update to the popular narrowbody — Boeing installed a system that was responsible for crashing two planes in 2018 and 2019.

    The system, known as MCAS, was new. But Boeing didn't clue airlines in because it was selling the Max as an enhanced version of the next-generation 737 family rather than as an entirely new plane and needed it to require minimal pilot training.

    Similar design flaws on its 777X would further plague Boeing's chance at revival.

    "There's a lot of things that Boeing's going to have to do that was not done on the 777-300ER," Aviation Week's chief regulation and safety editor said in a July 2023 podcast. "The biggest thing, again, as we're seeing on the 737s, is validating these system safety assessments that have to do with making assumptions about pilot reactions during non-normal situations."

    The 777X needs the trust of key Middle Eastern customers

    Middle Eastern carriers Emirates, Qatar, and Etihad Airways make up the bulk of the 777X orders, taking interest in both the $442 million 777-9 and the $410 million 777-8.

    Emirates added 90 more 777Xs to its order book in late 2023, bringing its total to 205, 35 of which are for the smaller variant. Qatar and Etihad Airways have also ordered 74 and 25 777-9s, respectively, for a collective 304 777X planes.

    The 777X's size and efficiency make it favorable for these carriers' strong hub-and-spoke networks that rely on big planes to shuttle as many people as possible between cities at once. The three carriers plan to phase out fuel-hungry planes like the A380 quad-jet to be replaced by the more efficient 777X.

    Two people sitting in 10-abreast Boeing 777X cabin mockup.
    The Boeing 777X's 10-abreast cabin mockup on display at Aircraft Interiors Expo in 2022.

    Despite the substantial investment, Emirates president Tim Clark has voiced his concern over Boeing's 777X delays. According to Reuters, the airline is flying costly older jets longer than expected, eating into its bottom line.

    Still, Clark told The Air Current the 777X is a promising plane but noted that its problems are bad for airlines relying on Boeing to fulfill their demand needs because it's taking so long to certify.

    Boeing is likely too far in to cancel the program, Aboulafia said, and airlines and Boeing will eventually benefit once the new widebody hits the market.

    "The 777X is definitely worth pursuing," Aboulafia said. "It's the largest jetliner on the market, which is always useful for slot-constrained airlines. And the order book is respectable, if not fantastic, for a program at this stage."

    Read the original article on Business Insider
  • I tried a job simulation tool to learn about working as a consultant at BCG

    Boston Consulting Group
    I used a job simulation tool to understand what it's like to work at Boston Consulting Group.

    • Forage offers a job simulation tool to help users understand roles at top firms.
    • The tool targets college students and new job seekers amid a tougher job market for some positions.
    • Tom Brunskill co-founded Forage to address gaps in career preparation from schools.

    Heads-up, Boston Consulting Group: I might be sending over my résumé.

    That's because after using a job simulation tool for a short time, I have a better sense of what working at the prestigious consulting firm might be like.

    The free online tool I used is produced by a San Francisco company called Forage. It's designed to give college students and others just starting out a sense of what they'd be doing if they landed a job at a consulting firm like BCG or KPMG, big banks like Goldman Sachs and JPMorgan, and retailers like Lululemon.

    That could come in handy because the job market has slowed from the frenzied hiring we saw a couple of years ago. Now, given it might take longer to land a role, it makes sense to do what you can to ensure it's a good fit.

    Tom Brunskill is a cofounder of Forage and now serves as its VP and general manager after education company EAB acquired it in April. He told Business Insider that, growing up in a small town in Australia, he didn't come from a line of bankers, lawyers, or accountants. That made his decision to become a corporate lawyer somewhat arbitrary, he said.

    "I used 'Boston Legal' and 'Suits' as my main source of inspiration for choosing a career," Brunskill said.

    Forage, he said, is designed to address what he sees as a big problem: High schools and universities often don't do an adequate job equipping young people with the skills, knowledge, resources, or confidence to find careers that align with their abilities and interests.

    In the roughly 90 minutes I spent using Forage, the tool made me do some work. No surprise, given it was consulting, it involved producing slides. The tool also made me think like a consultant — or at least try to.

    Instead of reading others' reviews of what it's like to work at the firm, I watched short videos from BCG consultants, read articles they'd written, and tackled those decks.

    Here's what it was like:

    The course I took came in two parts.
    a screenshot of BCG training on Forage
    The Forage training asked why I was completing the simulation on being a BCG consultant.

    It began by asking me to click at least one of several reasons I was taking the course. Those were: I'm not really sure what a consultant at BCG does; I've heard about BCG and want to know more; I want to build my skills in consulting to help my career; and I want to increase my chances of getting hired by BCG.

    It also came with the warning that the virtual experience wasn't meant to be used on my résumé, LinkedIn profile, or elsewhere to imply that I had experience working for or doing an internship with BCG. Fair enough.

    The first section was meant to help me think creatively, "like a BCG consultant," by shifting my mental models. To help me get there, I watched a TED Talk by a BCG partner on fostering creativity in business. The nearly eight-minute video focused on how the key to creativity is doubt.

    The system laid out the work I needed to do.
    screenshot of a BCG job simulation on Forage
    My BCG job simulation included doing work on generating ideas.

    Next, I read a BCG article on ideas for generating ideas. It highlighted the importance of effectively framing questions and drawing up "binding constraints and criteria for success" instead of so-called blue-sky thinking, which, the article contends, often doesn't lead to useful ideas. I feel like I'm getting a good education so far in consultant jargon, at least.

    From there, I downloaded some slides. My task was, in part, to show how a trend that might be perceived as a threat could be made into an opportunity. The example threat was about aging demographics. The possible opportunity was the emergence of a "silver market."

    I had to try to think like a consultant though I'm no BCG whiz.
    screenshot of BCG job simulation on Forage
    One of the modules focused on how to reframe threats as opportunities.

    Now, it was my turn. I had to find the silver lining in urban congestion. I came up with the rather clumsy "opportunities for high-volume services in dense markets." The example answer that a bona fide BCGer might give was "growth cluster of the future," the simulation showed me.

    From there, I explored how shifting our mental models can help us solve problems and uncover opportunities. One example included the French manufacturer Bic. The company went from only making pens to adding goods like razors and lighters by considering itself a producer of low-cost plastic goods rather than just ballpoints, according to the simulation.

    I filled out some more slides about how budget airlines had disrupted the aviation industry. Once again, the BCG crew topped my answers. Regardless, I found it helpful to compare what I answered to what the pros came up with.

    I finished one task and moved to another about a fictional clothing company.
    screenshot of BCG job simulation on Forage
    I got props for completing part 1 of 2.

    In the second section, my job was to generate ideas to help a fictional luxury clothes producer boost sales. I watched another short video and read an article on how to conduct effective brainstorming sessions. It dismissed the idea of thinking outside the box in favor of using them as helpful constraints — the way a string doesn't impede a kite but enables it to fly.

    I filled in more slides on how to reframe the question, "How could we sell more outerwear this winter season?" I had to come up with three new approaches. One slide contained this tip: "A good question for brainstorming will be narrow and concrete, so that people feel they know how to begin answering it."

    It reminded me of the advice for posing questions to artificial intelligence tools.

    I gave some less-than-stellar answers compared with the sample. The lesson then went into the value of "identifying and doubting one's current boxes" and figuring out which ones need to be rethought or even trashed.

    It turns out my reframed questions in this section weren't as narrow as they should have been. So, my one-man brainstorm wasn't as fruitful as what a well-trained consultant might produce. Nevertheless, I enjoyed the exercise, and it made me think.

    The system gave me some ideas to talk about what I'd completed.
    screenshot of a BCG job simulation on Forage
    After I completed the simulation, Forage suggested language I could add to my résumé or LinkedIn profile.

    Ultimately, by giving me small tasks to work through, the intro to life at BCG made me sometimes forget that I was doing a simulation. I was focused on the work.

    That's why the effort felt like a reasonable way to get a sense of what working in such a role at BCG might be like. Of course, it could be off, but because Forage works with the employers to develop the courses, there are company insiders signing off on the content.

    If I were new in my career, I could choose to share the results of the company whose job simulation I completed to signal to recruiters I'm interested.

    Forage also suggested text to add to sections of my résumé about how I'd completed a strategy consulting job simulation and offered tips for using my experience on Forage to help answer the question, "Why are you interested in this role?"

    Spending time on a simulation is a low-stakes way to help avoid taking the wrong job.
    screenshot of BCG job simulation on Forage
    It felt good to have completed the tasks even though it's unlikely I'll become a consultant.

    The simulation I completed wasn't that long; some Forage offers take several hours to complete. Brunskill said it's all an effort to give students a view into what the work could be like.

    The best news is that students who start one and aren't into the work don't have to go into the wrong field.

    "It's just as powerful telling a student a role that isn't suited to them as it is telling them which careers do align with their skills and interests," Brunskill said.

    Read the original article on Business Insider
  • I tried the McPlant, McDonald’s meat-free burger, and I don’t understand why American diners snubbed it

    Photo of a McPlant from McDonald's, held above a plate, that has been bitten into, taken in July 2024
    McDonald's sells a vegan burger of its McPlant in the UK.

    • McDonald's US boss says trials of the McPlant weren't successful stateside.
    • But the meat-free burger is on menus elsewhere, including Germany, Portugal, and the UK.
    • Here's how the UK's vegan version of the McPlant compares to a Quarter Pounder with Cheese.

    Don't expect to see the McPlant returning to McDonald's menus in the US anytime soon.

    Trials of the meat-free burger in 2021 and 2022 were "not successful" because there simply wasn't enough demand among American diners, Joe Erlinger, the president of McDonald's US, said in late June at The Wall Street Journal's Global Food Forum.

    "I don't think the US consumer is coming to McDonald's or looking for the McPlant or other plant-based proteins from McDonald's," he said. "It's a trend that we'll continue to monitor."

    The McPlant is available elsewhere in the world, though, like in Germany, the Netherlands, and Portugal. The patty, developed with Beyond Meat, is made from pea and rice proteins and served with American or cheddar cheese, ketchup, sandwich sauce, mustard, lettuce, tomato, onion, and pickles.

    In these countries, McDonald's notes that it can't rule out contamination with meat — in the Netherlands, for example, the burger is described as being "for flexitarians."

    But at McDonald's in the UK, where the McPlant has been on menus since November 2021, the burger is certified as vegan. It's served with vegan cheese and sandwich sauce.

    I got a McPlant, as well as the most comparable burger on the menu, the Quarter Pounder with Cheese, from a McDonald's in London. Here's how they stacked up.

    Both burgers came in custom boxes. The McPlant box featured common motifs of plant-based food — natural colors and a small plant symbol. The Quarter Pounder had much brighter packaging.
    Photo of the packaging of a McPlant and a Quarter Pounder with Cheese from McDonald's, taken in July 2024
    Inside, both burgers looked remarkably similar. They were pretty much identical in size.
    Photo of a McPlant and a Quarter Pounder with Cheese from McDonald's, taken in July 2024
    I weighed the burgers when I got home. Both came in at about 14.4 ounces.
    Photo of a McPlant and a Quarter Pounder with Cheese from McDonald's, taken in July 2024
    They had slightly different fillings, though.
    Photo of the inside of a McPlant and a Quarter Pounder with Cheese from McDonald's, taken in July 2024

    Both burgers came with onion, pickles, ketchup, and mustard. The McPlant also came with lettuce, tomato, and vegan sandwich sauce. I was able to add sandwich sauce to the Quarter Pounder with Cheese to make a fairer comparison, but there wasn't an option to add lettuce and tomato.

    The McPlant came with one slice of vegan cheese, while the Quarter Pounder with Cheese had two slices of processed cheese. The photos show that the cheese in the Quarter Pounder with Cheese had started to melt, while the vegan cheese in the McPlant hadn't.

    One thing notable about the McPlant was how smooth and rounded the patty was. This made it look a bit artificial, compared to the rough edges of the meaty patty.
    Photo of the inside of a McPlant from McDonald's, taken in July 2024
    Still, it generally just looked like a normal, meaty burger when the top bun was on top.
    Photo of a McPlant from McDonald's, taken in July 2024
    It tasted really good to me, though I am accustomed to the taste of vegan burgers. I know that for some people, the taste of plant-based meat can be a big surprise at first.
    Photo of a McPlant from McDonald's, held above a plate, that has been bitten into, taken in July 2024
    I thought that the patty was excellent. It was served in a sesame seed bun, like many of McDonald's other burgers, including its iconic Big Mac. The burger was full of sauce — perhaps a little too much, because of the ketchup, mustard, and sandwich sauce.
    Photo of a McPlant from McDonald's, held above a plate, that has been bitten into, taken in July 2024
    The meaty patty in the Quarter Pounder with Cheese tasted a little drier to me. I surprisingly couldn't taste much difference between the cheeses in both burgers, perhaps because the other ingredients overpowered them, but I liked that the dairy cheese melted properly.
    Photo of a Quarter Pounder with Cheese from McDonald's, held above a plate, that has been bitten into, taken in July 2024
    For a flexitarian like me, who actually enjoys the taste of plant-based meat, I thought that the McPlant was a great option for McDonald's to have on its menu.
    Photo of a McPlant Quarter Pounder with Cheese from McDonald's, displayed on a plate. Both have been bitten into. Taken in July 2024

    It also diversifies McDonald's vegan line-up by adding a fake meat option: The other vegan options include the Vegetable Deluxe and a spicy veggie wrap, both made using the same red pepper, pesto, yellow split pea, and rice dippers.

    I'm surprised McDonald's hasn't yet released a vegan version of its most iconic burger, though: The Big Mac.

    The McPlant and the Quarter Pounder with Cheese both cost the same price at the restaurant I visited: £4.39, or $5.58. Both could be upgraded to a meal with fries and a drink. You could pay to add a second patty to the McPlant, though there was no option to add extra cheese.
    Photo of a McPlant Quarter Pounder with Cheese from McDonald's, displayed on a plate. Both have been bitten into. Taken in July 2024
    I was glad that McDonald's priced the vegan burger the same as a comparable meaty burger: Some restaurants charge extra for vegan patties in burgers, plant-based cheese on pizzas, and oat milk in coffees.
    The interior of the McDonald's in Bethnal Green, London. Taken in July 2024
    I don't eat from fast-food chains often — I try to support independent businesses. But if I returned to McDonald's, I would definitely order the McPlant again.
    Photo of a McPlant from McDonald's, taken in July 2024
    Read the original article on Business Insider
  • Cracker Barrel employees and customers say the restaurant chain needs a turnaround, too

    Cracker Barrel 21
    Cracker Barrel is trying to become relevant again, according to its CEO.

    • Cracker Barrel has lost relevance with customers, its CEO said in May.
    • Customers and an employee told BI that the company's food quality has declined.
    • The chain could reinvent itself or bring back some axed menu items to win back eaters, they said.

    In the late 1980s, Neal Klein and his family had several options when they wanted a hot meal on road trips through the South to visit relatives.

    Only Cracker Barrel offered good food, "almost Disney World quality" service, and a game with pegs on a wooden board that his family could play as they waited. "I was charmed," Klein said. "Those are things that stay with you, and they make quite a memory."

    But a Thanksgiving turkey dinner last fall at a Cracker Barrel in Florida, where Klein now lives, shattered that image.

    "It tasted cheap," Klein said. "The stuffing was gloppy. It just had an unappetizing feel because everything had started to really congeal."

    Cracker Barrel has lost relevance with many of its formerly loyal customers — something even CEO Julie Felss Masino admitted during a company call with investors in May. The same month, the restaurant chain lowered its earnings expectations for the rest of its 2024 fiscal year, citing "weaker-than-anticipated traffic" at its locations.

    "We've got to drive and reignite relevancy, and then we have to have food and an experience that guests crave," she said.

    Three customers and an employee Business Insider spoke with said that Masino has her work cut out for her. They also pointed to some ways Cracker Barrel could get diners back in the chain's iconic rocking chairs waiting for a table.

    Customers say that Cracker Barrel doesn't live up to its 'homestyle cooking' promise

    Cracker Barrel has long promised "homestyle cooking" at its restaurants just off interstates and major roads.

    However, food quality issues were a theme among the customers that BI spoke with.

    After Thanksgiving, Klein said he gave his local Cracker Barrel another shot on Easter Sunday. But if anything, he said, the experience was worse. The meat was overcooked and oversalted, he said, and the side of stuffing "was a greenish brown" with "a gray patina to it."

    "It's really a tragedy," he said. "You realize you're in the middle of a crumbling citadel, and you're like, 'Holy crap, this is very sad.'"

    Tom Smith, a Chicago-area Cracker Barrel customer who briefly worked a night shift at one of the restaurants, said he and his wife visit for its pancakes. He's also a fan of Cracker Barrel's Loaded Hashbrown Casserole, which is topped with bacon bits and melted cheese.

    "But of all the other stuff I have had, it's just been average," he said. "I have had the fried chicken. I was like, 'It's good fried chicken, but so is Popeyes.'"

    It wasn't always like this.

    Bob Horner still remembers going to some of the first Cracker Barrel restaurants in Tennessee in the 1970s.

    "The food was good, and the people were friendly," he said. "It was good home cooking."

    About 10 years ago, Horner said he started noticing some of his go-to orders, red-eye gravy and the chicken salad sandwich, disappearing from the menu.

    Then, after pandemic restrictions started to ease, he noticed another dip. "The food quality went down, the portion size went down, the prices went up," Horner said.

    "Our menu has evolved since we first opened our doors in 1969 and it will continue to evolve," a Cracker Barrel spokesperson said. The company has changed its menu to "allow us to make room for new, craveable dishes."

    The spokesperson added that Cracker Barrel is testing roughly 20 new items, such as Hashbrown Casserole Shepherd's Pie and Slow-Braised Pot Roast, at restaurants in Texas. The chain is also trialing "a new menu design that's easier for guests to navigate, and an optimized core menu reducing recipe complexities for employees."

    Cracker Barrel's push to sell more rubs some customers the wrong way

    While executives have said little about food quality at Cracker Barrel, they have touted new additions to the menu. Many, they say, are meant to increase "check size" — essentially, to get patrons to spend more money. That's been a tall task, given that prices at restaurants remain high thanks to inflation.

    One example is offering diners extra food to take home.

    Last year, Cracker Barrel started advertising that customers could take home an extra entrée, such as fried chicken and mac n' cheese, for $5 if they purchased a regular one.

    @crackerbarrel

    Who knew it could be so easy? Pick up a $5 Take Home Meal with the purchase of an entree, and  thank yourself later 😉 #crackerbarrel #togo #mealprep #lifehack #easyrecipe

    ♬ Elegant and lively violin jazz – Cuisine, food, gourmet, cafe(1310636) – Ponetto

    https://www.tiktok.com/embed.js

    But the option doesn't land well with some guests.

    One Cracker Barrel hostess in the Midwest, who asked not to be named in this article due to potential retaliation at work, said that her manager requires her to approach customers who are finishing their meals with a tray of the entrées and ask them if they'd like one to take with them. BI verified the hostess' identity and employment.

    "You're supposed to come up with scenarios," she said. "'You have a kid at home, give him some meatloaf.'"

    Last month, one guest responded: "It seems like Cracker Barrel is trying to squeeze every dollar out of its patrons."

    "In my mind, I said, 'Yeah, good point,'" the hostess said.

    A Cracker Barrel spokesperson said patrons "have responded positively" to the $5 offering since it was introduced last year. The spokesperson did not comment on whether it is company policy to have employees pitch the entrées as described by the hostess.

    The hostess added that management at her restaurant has told servers to sell guests more drinks, such as fancy coffees or beer. But often, the servers are "practically in tears because people are just ordering water with lemon," she said.

    "They have a pretty big turnover of servers and people who clean up," she added.

    Cracker Barrel could win back customers with a new definition of nostalgia

    Bringing back some discontinued menu items could draw in some customers, Horner said. "I've heard a thousand times from people: 'Bring back the chicken liver dinner,'" he said.

    "If I could speak directly to the CEO," Horner said, "I would just tell her flat out: 'It's the food. It's not the decorations of a wall. It's not serving alcohol.'"

    "I don't go to Cracker Barrel or order a glass of wine or a mixed drink or a beer," he added.

    But Cracker Barrel's decor may not be helping. Many of the chain's roughly 660 locations are decked out in 1940s advertisements, signs for tractor repair shops, and other trinkets that remind diners of the early 20th century and a rural lifestyle.

    That may have worked a few decades ago, when people who lived through the Great Depression and World War II were frequent guests at Cracker Barrel stores. But as the population has aged, the signifiers of nostalgia have also changed, said Smith, the Chicago-area customer.

    Smith, who is 69, said much of the 1930s and 1940s decor even looks old to him. "You look at somebody that's 30, and they might as well have dinosaurs on the wall," he said.

    "'Nostalgia' today would be PAC Man or Space Invaders," he added.

    CEO Masino, who previously held executive roles at Taco Bell and Starbucks, has indicated that changes are coming to Cracker Barrel. The chain is testing new restaurant layouts, including "bookcases that open up the sight lines and allow for different displays," she said on the May earnings call.

    But Klein, the Florida patron who got his first taste of Cracker Barrel in the 80s, said he's already moved on. He now visits a local diner when he wants a hearty meal out.

    "Life is really short," he told BI. "Do I really need to eat at chain restaurants more than a couple of times?"

    Do you work at Cracker Barrel or another major restaurant and have a story idea to share? Reach out to this reporter at abitter@businessinsider.com

    Read the original article on Business Insider
  • A basic income program helped me get back on my feet when I was unemployed and struggling. And now I give back.

    Hope Davis stands in a garden with a plant.
    A basic income allowed Hope Davis to get back on her feet and give back to her community.

    • Hope Davis is a 47-year-old mom of three in New Orleans.
    • She receives $1,000 monthly from the state ACLU's guaranteed monthly income program.
    • The program targets people who have been involved with the criminal justice system.

    This is an As Told To essay based on a conversation with Hope Davis, a participant in a guaranteed basic income program in Louisiana that focuses on reparations and assisting those involved in the criminal justice system. It has been edited for length and clarity.

    I had never heard of the ACLU before in my life, but they ended up helping me with some legal troubles. I really felt like I had a family member on my side and like somebody actually cared. They called me one day and said they have a program that offers $1,000 a month, along with counseling programs and a bunch of other things. I said, "Sign me up."

    To this day, it's unbelievable they picked me. I never thought in a million years that I would be in a position where somebody is giving me $1,000 a month for a year. It is overwhelming, and it also came at a very critical time in my life.

    I'm a widow with three sons, two of whom are grown up and one younger one who lives with me. I'm unemployed, but I am a certified chef. I lost my job, so this program came at just the right time when the payments started in November. It's helping me pay a lot of personal bills, and it's helping me do activism work in my community.

    Working in a community is something new and different for me. I got our tenant organization up and running again, so the stress for me right now is getting people involved in rebuilding and redeveloping our community. We meet monthly, so I have to run copies and buy lunches, gifts, books, things like that. I feel good when I'm getting a gathering together and can give something back. The guaranteed monthly income program has really given me peace of mind.

    Even when I was married and my husband and I were together with three children, he always worked, and I always worked. We still struggled, and sometimes I even had two jobs. It was hard. The rent was always high. I was evicted at one point and sleeping in my vehicle for four or five months while trying to find a place to live.

    I know people who lost their jobs and don't know how to apply for unemployment. I know women who are pregnant and don't know how to apply to get WIC. I went out into the neighborhood looking to see who I could help because I've seen situations like this all my life where people can't find help even when programs are out there. The government has programs out there ready to assist, and they're just not being implemented in the neighborhoods, and I think that's really sad. So that is my endeavor, that is my passion, to find those programs and bring them to the neighborhood. And I'm using the funds to help me do that.

    Read the original article on Business Insider
  • The sperm donor at the center of ‘The Man with 1000 Kids’ says he plans to sue Netflix. Here’s where Jonathan Jacob Meijer is now.

    Jonathan Jacob Meijer on a beach as seen in Netflix's "The Man with 1000 Kids."
    Jonathan Jacob Meijer on a beach as seen in Netflix's "The Man with 1000 Kids."

    • "The Man with 1000 Kids" puts a prolific sperm donor, Jonathan Jacob Meijer, in the spotlight.
    • It shows how families slowly realize the sheer number of children he has fathered.
    • Meijer told Business Insider that he's planning to take legal action against Netflix.

    "The Man with 1000 Kids" tells the story of four couples and a single woman as they gradually realize their sperm donor has fathered hundreds of children.

    The Netflix docuseries details how Jonathan Jacob Meijer told those who used him as a donor that he had only helped a handful of families. But as parents in The Netherlands realize their children born using sperm donors look oddly similar, it becomes clear that wasn't the case. It later emerges he has been donating sperm around the world.

    The families quickly become fearful of the potential dangers to future generations if half-siblings unknowingly have children together.

    A man identified as John, one half of a couple who used Meijer, said on the show: "We thought, 'Oh fuck. What if these children meet each other and maybe have a connection or fall in love and they don't know they are related?' That's when the real panic started. That's when we saw the real danger of this."

    Jonathan Jacob Meijer was banned from donating sperm in The Netherlands

    In April 2023, Meijer was banned from donating sperm to fertility clinics by the Hague District Court in his native Netherlands, after it emerged he had fathered over 500 children, The Independent reported.

    He will be fined €100,000 for every violation if he donates again.

    An anonymous sperm donor also alleged in the series that Meijer and another man, identified only as Leon, ran a website called "Longing for a Child" to try to father as many children as possible. The anonymous donor claimed that Meijer and Leon mixed their sperm samples together to play "sperm roulette," to see who the child would look like.

    In an email to Business Insider, Meijer denied running the site.

    "I have never ran a website, there's no evidence for that. I had posted my advertisement on that very website in the early years of my donating, 2008-2014," he wrote. "What Leon did is unclear to me, I have met him 4-5 times in my life, he passed away two years ago."

    Meijer added, referring to Netflix: "I will take legal action for slander, this is really insane! I will take legal action, not only because of the mixing but some other claims as well."

    Netflix didn't respond to a request for comment from BI.

    Meijer still posts videos of himself traveling on YouTube

    [youtube https://www.youtube.com/watch?v=xRfWOZJwQK0?si=j7ms0y1PiX4AFvp5&w=560&h=315]

    The docuseries details how Meijer traveled a lot for work, which is why some of the mothers involved were not able to speak to him face-to-face when they discovered just how many children were conceived using his sperm samples.

    He frequently posts videos to his YouTube channel about his thoughts on various topics, such as spirituality, traditional wives, raw meat diets, and his reaction to "The Man with 1000 Kids."

    On May 5th, he uploaded a video from Tanzania, explaining that he decided to leave the Netherlands because it had become overpopulated and that he wanted to be closer to nature.

    In his most recent upload on July 3rd, Meijer was on a beach in Zanzibar, off the east coast of Africa. He explained that he spent "over 50,000 hours" as a sperm donor until 2019, when he said he stopped donating to clinics.

    Read the original article on Business Insider
  • Trump, Republicans really want Biden to remain the Democratic nominee

    Donald Trump and Joe Biden
    Some Americans may not vote in November despite the high stakes of this year's election.

    • Nearly a week later, the ramifications of President Biden's debate performance are still being felt.
    • Democrats are debating whether or not Biden remains the best candidate to head the ballot in 2024.
    • But Republicans would like to see Biden remain the nominee, sensing that his vulnerabilities will boost Trump.

    For most of President Joe Biden's White House tenure, Republicans have floated theories about the president's health and cast doubt on the veteran Democrat's leadership.

    The president has long argued that his age is an asset in the 2024 race, while touting accomplishments like the bipartisan infrastructure law and the Inflation Reduction Act.

    But Biden's widely panned debate performance — which voters in multiple surveys said was won by former President Donald Trump — only served to raise new questions about his fitness for office.

    Biden sought to use the debate to gain some momentum in a race that for weeks showed him tied with Trump in national polls.

    However, Trump still remains ahead in multiple national surveys, including recent polls from USA Today/Suffolk University (Trump +3 among lead among registered voters) and The New York Times/Siena College (Trump +6 among likely voters).

    Despite Trump's myriad legal issues and questions surrounding his own temperament and fitness for office, Biden's struggles have been a boon for the ex-president's campaign. And his allies want to keep Biden on the ballot in a number of states — as they aim to retain an advantage in a race that at the moment leans in their favor.

    Taking away attention

    Instead of Democrats being able to focus fully on the two-year anniversary of the Supreme Court's decision to overturn Roe v. Wade, as well as the Supreme Court's more recent ruling on presidential immunity, they've been in crisis mode over Biden's predicament.

    Biden has insisted that he won't drop his reelection bid despite a Times report indicating that he was at mulling over such a decision. But another recent Times report detailing alleged lapses from Biden have only created more shockwaves in Washington.

    For more than three years, Biden has overseen an administration where there have been leaks that were few and far between.

    So the concerns regarding his health have not only zapped much of the energy from his own campaign message this week, but it has also worried some vulnerable lawmakers on Capitol Hill.

    In the weeks leading up the Democratic National Convention in Chicago, this is not where the Biden campaign thought it'd be.

    And Republicans are thrilled that the heat — for now — is off Trump.

    It's all about the deadlines

    Despite the GOP optimism, Trump is not leading in national polls by insurmountable margins, even with Biden's stumbles.

    The electorate remains deeply polarized, and should Biden regain support in the coming days and weeks, the race could easily tighten once again. In politics, there are no guarantees.

    But Trump's conservative allies have long eyed ballot rules under a scenario in which Biden could potentially leave the race, and they are preemptively floating legal action to keep the president on statewide ballots should he step aside as the Democratic nominee, according to The Washington Post.

    "Our research has basically uncovered that it's extraordinarily complicated and absolutely ripe for ample opportunities for litigation," Heritage Foundation Oversight Project executive director Mike Howell told the newspaper.

    Trump had been relatively quiet as other Republicans pummeled Democrats over their Biden dilemma. That ended recently, though, with Trump blasting the president's debate performance in a video that was provided to The Daily Beast. Trump in the video also took a swipe at Vice President Kamala Harris — who'd be perhaps the top potential replacement should Biden forgo a reelection bid — calling her "bad."

    But the former president is not in the clear in the eyes of the public, despite this week's Supreme Court ruling. The 34 felony convictions from his Manhattan hush-money case and him being found liable for sexual assault are still weighing on the minds of voters — especially independents who aren't particularly thrilled with him.

    Should Biden step aside, a more popular Democrat — backed by a party itching to defeat Trump again — could easily dispatch the former president in November. And Republicans know it.

    Read the original article on Business Insider
  • Meet Jensen Huang, the Nvidia CEO who is now one of the world’s richest people

    Nvidia Jensen Huang
    Nvidia CEO Jensen Huang.

    • Nvidia CEO Jensen Huang is now worth $113 billion, according to the Bloomberg Billionaire Index.
    • His fortune has ballooned over the past year following a surge in Nvidia stock. 
    • Huang is now richer than Rob, Jim, or Alice Walton, per the Bloomberg index.

    Nvidia has emerged as one of the main winners of the AI investing craze — and the good times keep rolling for the semiconductor giant.

    One obvious winner anytime the year's hottest stock surges is Nvidia CEO and cofounder Jensen Huang. His net worth jumped over the past year, according to data from Bloomberg, as investors seized on better-than-expected sales and profits.

    Huang's personal fortune of $113 billion now puts him 13th on the outlet's Billionaires Index. He's richer than every Walmart heir, including founder Sam Walton's three children Rob, Jim, and Alice.

    Here's everything you need to know about Huang, who rocks a leather jacket everywhere he goes and reportedly got a tattoo of Nvidia's logo once the company's share price hit $100.

    Nvidia CEO Jensen Huang is now worth $113 billion.
    Jensen Huang — Nvidia CEO Jensen Huang speaks during a press conference at The MGM during CES 2018 in Las Vegas on January 7, 2018.
    Nvidia CEO Jensen Huang

    Most of Huang's wealth comes from his 3.5% stake in the Santa Clara-based chipmaker, according to the company's 2023 annual report.

    The jump in Nvidia stock follows another set of blockbuster quarterly earnings as the generative AI boom continues.

    In June, Nvidia became the most valuable company in the world, worth $3.35 trillion, but has since fallen back behind Microsoft and Apple.

    The chip maker reached the $3 trillion milestone three decades after its launch in 1993. Apple took nearly five decades to achieve the same valuation.

    He moved to the US as a child.
    Jen-Hsun Huang, CEO of Nvidia Corp., gives a keynote presentation during the GPU Technology Conference in San Jose, California. Huang later unveiled the Titan X CPU operating with a GeForce GTX Titan X graphics card during the presentation.
    Jen-Hsun Huang, CEO of Nvidia Corp., gives a keynote presentation during the GPU Technology Conference in San Jose, California. Huang later unveiled the Titan X CPU operating with a GeForce GTX Titan X graphics card during the presentation.

    Born as Jen-hsun Huang in Taipei in 1963, Huang spent part of his childhood in Taiwan and Thailand, per Bloomberg. 

    In 1973, Huang's parents sent their children to relatives in the US owing to the social unrest in the Southeast Asian country, before relocating there themselves.

    Huang's aunt and uncle — who were recent migrants to Washington state at the time — accidentally sent Jensen and his brother to Oneida Baptist Institute in Kentucky, which was considered a reform school instead of a prep school, according to Huang's 2002 interview with Wired.

    "And the kids were really tough," Huang told NPR in a 2012 interview. "They all had pocket knives — and when they get in fights, it's not pretty. Kids get hurt."

    Students at the school also had to work, and Huang's duty was to clean the bathrooms. 

    "The ending of the story is I loved the time I was there," Huang told NPR. "We worked really hard — we studied really hard, and the kids were really tough."

    In 2019, he and his wife Lori donated $2 million toward building a female dormitory and classroom building at the school, per the institute's website.

    He loves computer games and studied electrical engineering.
    nvidia jen-hsun huang ceo
    Nvidia CEO and president Jen-Hsun Huang plays with a game using Nvidia's Physx technology for gaming, at the International Consumer Electronics Show in Las Vegas, Thursday, Jan. 8, 2009.

    Huang and his brother eventually moved to Oregon where they rejoined the family.

    During his time as a high schooler in Beaverton, he was a nationally ranked junior table tennis champion, according to a 2017 profile on Oregon State University, or OSU, where Huang attended college.

    Huang also holds a Master's degree in electrical engineering from Stanford. 

     

     

    Huang met his wife, Lori Mills, in his freshman year of college.
    Oregon State University
    Jensen attended Oregon State University where he studied electrical engineering.

    The couple have two children, according to OSU's profile

    "I enjoyed computers growing up, but OSU opened up my eyes to the magic behind them," he told the university.

    Huang graduated in 1984 — the "perfect year to graduate," he said at a keynote speech at National Taiwan University's commencement ceremony this year, per Fortune. That was the same year when the first Mac computers were released, bringing forth a new age in personal computing.

    After graduating from OSU, Huang worked at chip companies LSI Logic and Advanced Micro Devices in a variety of roles, according to his bio on Nvidia's website.

    He founded Nvidia in 1993 after leaving LSI Logic.

    Huang founded Nvidia while dining at Denny's.
    Denny's.
    Denny's.

    Nvidia was founded in 1993 at a Denny's restaurant where he was meeting with two friends, Chris Malachowsky and Curtis Priem, per The Wall Street Journal.

     The trio "wondered whether starting a graphics company would be a good idea," Huang told Stanford University's engineering school in a 2010 interview.

    "We brainstormed and fantasized about what kind of company it would be and the world we could help. It was fun," he told Stanford.

    Denny's was also where Huang part-timed when he was a student, per a 2010 New York Times interview. There, he learned how to be more outgoing.

    "I was a very good student and I was always focused and driven. But I was very introverted. I was incredibly shy," he told the Times. "The one experience that pulled me out of my shell was waiting tables at Denny's. I was horrified by the prospect of having to talk to people."

    Huang is 61, making him years older than Bill Gates and Jeff Bezos when they left day-to-day operations at 52 and 57 years old, respectively.

    There are few signs he plans to slow down.

    "Nothing is more fun to me than to build a once-in-a-generation company with all of my friends here," Huang told Business Insider in 2021 . "I can't imagine wanting to do anything other than that."

    Huang is now one of the biggest winners of the AI boom.
    Nvidia CEO Jensen Huang.
    Huang believes that generative AI has hit a "new tipping point."

    Nvidia has made itself a key player in the AI boom by supplying hardware to major companies, including OpenAI, Google, Microsoft, and Amazon.

    Demand for the company's hardware has been driven by several factors, including a sophisticated software system that makes its chips simple to use as well as a shortage of AI chips

    Huang now believes we've hit a new threshold in the AI hype cycle. "Accelerated computing and generative AI have hit the tipping point. Demand is surging worldwide across companies, industries, and nations," Huang said in the company's fourth-quarter earnings press release.

     

    Huang cashed in on Nvidia's success by selling shares worth $169 million
    Jensen Huang
    Jensen Huang at the Taipei Dome in Taipei, Taiwan.

    According to Bloomberg, Huang sold 1.3 million Nvidia shares in June, worth nearly $169 million. 

    The sale came in the same month as Nvidia's market value reached $3 trillion for the first time and briefly peaked as the world's most valuable company. 

    It's the most Huang has netted from selling stock in a single month.

    Nvidia did not respond to a request for comment on the sale. 

    Editor's note: This story has been updated to reflect movements in Nvidia's share price and Jensen Huang's net worth.

    Read the original article on Business Insider
  • 6 tips from OpenAI CEO Sam Altman on how to run a company and manage your team

    Sam Altman.
    OpenAI CEO Sam Altman takes certain approaches to meetings and prioritizing work.

    • OpenAI CEO Sam Altman survived a high-profile ouster last year.
    • At OpenAI, he has certain management philosophies, from keeping mornings free of meetings to delegating strategically.
    • Here are some of Altman's most notable advice for running a team and business.

    One of the biggest names in the AI industry, Sam Altman was the subject of a massive ouster last year. Within a (very hectic) week, however, he was reinstated in his role as CEO at OpenAI, the firm behind AI chatbot ChatGPT.

    So how exactly does he like to run one of the most talked-about AI businesses?

    Here's a look at some of the tips he's shared over the years when it comes to managing teams and leading a business.

    Find balance in managing people

    Altman believes in "pushing people hard enough that they accomplish more than they thought they could, but not so hard they burn out," he wrote in a 2019 blog post.

    In a 2023 blog post, he added, "Do not let the org chart get in the way of people working productively together."

    Watch out for meeting creep

    Altman typically tries to limit the amount of his time spent on meetings or conferences, he wrote in a 2018 blog post, but acknowledges it's "critical that you keep enough space in your schedule to allow for chance encounters and exposure to new people and ideas."

    Every OpenAI employee is welcome to reach out to Altman on Slack, and a "crazy" number of people have his personal phone number, one person who has worked closely with Altman previously told Business Insider.

    Altman said in the 2018 blog post that he thinks the ideal meeting time is either around 15 to 20 minutes, or 2 hours, but "the default of 1 hour is usually wrong."

    The first few hours of Altman's day, which are his most productive, stay meeting-free.

    Communicate with brevity

    Altman says speaking concisely is a game-changer.

    "Learning how to say something in 30 seconds that takes most people 5 minutes is a big unlock," Altman wrote on X in April.

    In emails, he is "terse to the point of rudeness," he wrote in 2018.

    Delegate carefully

    Altman shared advice for delegating tasks in 2018.

    He wrote that he "can't be very productive working on things I don't care about or don't like," so he sometimes passes down these responsibilities, strategically.

    "Remember that everyone else is also most productive when they're doing what they like, and do what you'd want other people to do for you—try to figure out who likes (and is good at) doing what, and delegate that way," he wrote.

    Prioritize your work well

    Altman said there are three parts to his approach to work.

    "Make sure to get the important shit done, Don't waste time on stupid shit, and make a lot of lists," he said in 2018.

    He makes lists on paper of what he wants to get done daily, monthly, and yearly.

    Devote more attention to hiring

    "Spend more time recruiting," he wrote in 2023. "Take risks on high-potential people with a fast rate of improvement. Look for evidence of getting stuff done in addition to intelligence."

    He's also said it's crucial to "get good at discovering undiscovered talent."

    Read the original article on Business Insider