• Social media isn’t like cigarettes, and a warning label won’t help much

    Dee Snider testifies before congress
    Dee Snider of Twisted Sister speaks to Congress in 1985.

    • The US surgeon general is pushing for a warning label on social media about teen mental health risks. 
    • A comparison to cigarette warnings is tempting, but social media might be more like explicit lyrics. 
    • It's hard to see how a warning label could be as effective as government regulation.

    US Surgeon General Vivek Murthy is recommending a warning label on social media sites cautioning that "social media is associated with significant mental health harms for adolescents."

    This label would warn teens and their parents of the potential risk of harm from using social media. In an op-ed for The New York Times, Murthy writes, "the mental health crisis among young people is an emergency — and social media has emerged as an important contributor."

    Murthy references the warning label on tobacco products, which is viewed as a public health success story, helping reduce tobacco use significantly since the 1970s.

    But is social media really comparable to cigarettes? And could a warning label actually make an impact? Sure, apps like TikTok and Instagram can be addictive and potentially harmful. However, there are a few really basic differences that I think are worth considering.

    First of all, unlike social media apps, cigarettes are aimed at adults (yes, it has also been stealthily marketed to teens), and they are only legally sold to adults (yes, obviously teens are getting their hands on them anyway). The warning label is for everyone: cigarettes pose a health risk to anyone who smokes.

    Secondly, there's little hope that tobacco companies will be inspired to make cigarettes healthy — there is no healthy version of an American Spirit. But there is hope that social media could be less harmful. There could be all sorts of tweaks and changes, small and large, that could make social platforms safer for kids. Big Tech platforms could make these changes if spurred by regulation, negative media coverage, advertiser boycotts, or simply because they believe it's the right thing to do.

    Speaking of regulation, the decline in cigarette use over the last 50 years has also been aided by smoking bans in offices, planes, restaurants, bars, and other public places. These bans resulted from a series of state, local, and federal regulations.

    So far, the government's approach to social media regulation has been somewhat chaotic. A few potential bills exist, like the Kids Online Safety Act, Protecting Kids on Social Media Act, and an overhaul of the existing COPPA laws on data privacy and advertising to kids online.

    There's also a bunch of state attorneys general who have filed lawsuits over social media harms to kids, and individual states have crafted their own laws, like a new bill in New York that would ban "addictive" algorithmic feeds for teens. Meta has said it would welcome regulation (meaning regulation that it likes) and has also suggested that it would like the responsibility of age-gating and parental consent to download social apps be shifted over to Apple and Google's app stores.

    Perhaps instead of thinking of social media like cigarettes when it comes to warning labels, there's another analogy that might help us make more sense of this moment: the parental advisory stickers on music albums with explicit lyrics.

    Social media is maybe closer to music than cigarettes, at least in terms of the First Amendment (there's a far more obvious speech implication than the right to rip heaters in the airport).

    In the mid-1980s, a group called the Parents Music Resource Center (PMRC), which included a handful of influential wives of senators like Tipper Gore, was incensed over songs like Prince's "Darling Nikki" and Judas Priest's "Eat Me Alive" and urged record labels to attach warnings to albums containing explicit lyrics. The pressure campaign culminated in a media spectacle when John Denver, Frank Zappa, and Dee Snider of Twisted Sister spoke before Congress to defend their art.

    Ultimately, no law was passed — the parental advisory labels you still see on albums today resulted from self regulation by the record industry to avoid actual regulation: a compromise between the Recording Industry Association of America and the PMRC. (This 1999 article from the journal Popular Music is a fun read if you're interested in dividing deeper into the history of the warning labels).

    A surgeon general warning label that pops up when you open Instagram is probably going to be annoying, but it can't really hurt. So, hey, why not? I'm not going to sit here and say a government effort to help teen mental health is bad. Go for it.

    But I am skeptical of how effective it will actually be, and how much political capital might be wasted on this instead of the hard, unfun work of coming up with regulations on social platforms that are actually effective.

    Read the original article on Business Insider
  • Apple’s AI chief gave this warning to the Siri team when he started working with them

    Apple WWDC 2024
    Siri features revealed at Apple WWDC 2024.

    • Apple's head of AI strategy and machine learning, John Giannandrea, has run Siri since 2018.
    • His first instruction to the Siri team, he says, was "failure is not an option."
    • The popularity of Apple's voice assistant makes it an exceptional proving ground for AI.

    When Apple's head of AI strategy and machine learning, John Giannandrea, joined the company in 2018, the company's voice assistant, Siri, was struggling to live up to its promise.

    Looking for a turnaround, Giannandrea says his first instruction to the Siri team was inspired by legendary NASA Chief Flight Director Gene Kranz: "Failure is not an option."

    "A lot of people use Siri a lot of the time," Giannandrea said in an interview with John Gruber after Apple's WWDC last week. "And as it's gotten better over the years, we see in our data that people just use it more."

    [youtube https://www.youtube.com/watch?v=J7al_Gpolb8?start=4572&feature=oembed&w=560&h=315]

    Now 14 years after Apple launched Siri, the voice assistant's growing popularity has made it an exceptional proving ground for AI, raising the stakes still further.

    The recent introduction of Apple Intelligence, as well as a partnership with OpenAI, may bring a flood of new users to Siri, each with more complicated requests than ever before.

    And given the central role of Apple's iPhone, it's fitting that Giannandrea is leading this effort. He has long argued that on-device AI models are critical to the technology being practical for everyday users.

    "The inference of large language models is incredibly computationally expensive," he said, explaining why Apple's newest A17 chips are so well suited for the task. "It's the oomph in the device to actually do these models fast enough to be useful. You could in theory run these models on a very old device, but it will be so slow will not be useful."

    In addition to getting the technical parameters right, Giannandrea said his team is also wrestling with philosophical and ethical questions about the role AI will play in people's lives.

    "We've been very careful about applying this technology in a very thoughtful way," he said. "We've tried to corral this technology to do what it's really good at doing."

    At the same time, even though researchers are concerned about "the safety problem," Giannandrea said Apple is not interested in limiting the creativity of its users with an overly restrictive set of rules.

    "It's a very fine balance as we spend a lot of time and a lot of years trying to figure out because this is new for us. This is new for the whole industry," he said.

    Read the original article on Business Insider
  • Apple doesn’t want to be your banker anymore

    An Apple Store in Towson, Maryland.
    An Apple Store in Towson, Maryland.

    • Apple discontinued its buy now, pay later service on Monday.
    • The company is also looking to end its consumer banking partnership with Goldman Sachs. 
    • Apple's struggles in banking suggests that it has lost its touch at reinventing industries.

    It sure looks like disrupting the world of finance isn't as easy as Apple initially thought.

    On Monday, the iPhone maker told 9to5Mac that it was discontinuing its buy now, pay later service, Apple Pay Later, just months after it was rolled out across the US in October.

    "Starting later this year, users across the globe will be able to access installment loans offered through credit and debit cards, as well as lenders, when checking out with Apple Pay," the company said. "With the introduction of this new global installment loan offering, we will no longer offer Apple Pay Later in the US."

    Last year, reports emerged that Apple wanted to end its partnership with Goldman Sachs. The companies had joined forces to offer an Apple-branded credit card in 2019, followed by a high-yield savings account in 2022.

    But growing losses may have prompted Goldman Sachs to rethink its partnership with the tech giant. In January 2023, the bank revealed that it had lost $3 billion from its consumer banking activities since 2020.

    Apple is looking to exit from its partnership with Goldman Sachs in the next 12 to 15 months, The Wall Street Journal reported in November, citing people familiar with the matter.

    It is unclear if Apple will replace Goldman Sachs with another financial services partner, though the chances of that happening appear slim.

    Banking giant Citigroup previously passed on the partnership over profitability concerns, CNBC reported in May 2019, citing people with knowledge of the bank's negotiations with Apple.

    Representatives for Apple didn't immediately respond to a request for comment from BI sent outside regular business hours.

    Disrupting businesses is a tough business

    Apple's travails in the financial services sector underscore the immense challenges it faces when trying to disrupt an established industry.

    The Cupertino-based giant has a stunning track record for disruption — whether it be with the music industry with the iPod and iTunes or when it reinvented the phone with the iPhone.

    However, Apple's recent attempts at innovation haven't hit the same bar.

    For one, the company's attempt at a mixed-reality headset, the Apple Vision Pro, was met with muted sales and middling reviews.

    And if that wasn't enough, Apple said in the same month that it was pulling the plug on its electric car project after working on it for nearly a decade, per Bloomberg.

    In fact, Apple once had dreams of reinventing the television, with the company's late founder, Steve Jobs, proclaiming that he'd figured out how to do it.

    "I'd like to create an integrated television set that is completely easy to use," Jobs told his biographer Walter Isaacson. "It will have the simplest user interface you could imagine. I finally cracked it."

    It's been over a decade since Jobs' death, and Apple doesn't seem anywhere close to realizing his vision, besides their set-top box Apple TV and its fledgling streaming service Apple TV+.

    To be sure, disruption is tough, even for a trillion-dollar tech behemoth like Apple. But the company could increase its chances of success by sticking to what it knows best — making great consumer-facing technology.

    While some might view Apple as a laggard in AI, the company has managed to charm the markets with its vision of practical and user-centric AI tools.

    Now, a lot could still happen down the line, but offering a highly personalized and seamless AI service is right up Apple's alley.

    And for a company whose motto is "Think Different," relying on its ethos instead of deep pockets might be the key to beating the competition.

    Read the original article on Business Insider
  • Biden’s support among swing-state Black voters is weaker compared to 2020. But so far, they’re not flocking to Trump.

    Joe Biden has repeatedly criticized Donald Trump over abortion
    President Joe Biden and former President Donald Trump.

    • Biden's support among swing-state Black voters has cooled considerably compared to 2020.
    • Still, he's kept majorities of Black support in must-win Michigan and Pennsylvania, per new polling.
    • Trump is hoping to win over more Black voters, but he's not benefiting from Biden's weaker numbers.

    Former President Donald Trump is trying to cut into President Joe Biden's support among Black voters this fall, but new swing-state polling shows the former president still has a long way to go.

    That's not to say that Biden is currently dominating among this critical group.

    Ahead of November, Biden is struggling to recreate the electoral coalition — anchored by overwhelming support among Black voters — that sent him to the White House in 2020.

    The latest USAToday/Suffolk University poll of Black voters in Michigan showed Biden leading Trump 54.4% to 15.2%, with 8% of respondents opting for independent Robert F. Kennedy Jr., 6.2% of respondents backing independent Cornel West, and 1% of respondents supporting Green Party candidate Jill Stein. That same poll showed that 13.8% of Black respondents were undecided.

    A similar story unfolded in Pennsylvania, where Black voters in that state opted for Biden over Trump 56.2% to 10.8%, with 7.6% of respondents choosing West, 7.4% of respondents supporting Kennedy Jr., and 1% of respondents opting for Stein. And 13.8% of Black respondents were undecided, a mirror image of the Michigan survey.

    In 2020, Black voters in both Michigan and Pennsylvania backed Biden over Trump by a whopping 92% to 7% margin, according to exit polling.

    While Biden continues to win over a majority of Black voters in both states, his support among this group has softened considerably. And while Trump remains optimistic that he can win more Black support, he's only marginally improved on his 2020 performance.

    The swing-state polling shows that one of the biggest threats to Biden being able to replicate his previously-robust showing with Black voters is the emergence of third-party candidates, as well as the share of undecided voters — which includes voters who could potentially sit out the election if they're not persuaded to come out to the polls.

    For many Black voters critical of Biden over the conflict in Gaza or skeptical of the president's handling of the economy, third-party candidates — as well as Trump — are potential options.

    And it's one of the reasons why the Biden campaign is ramping up its advertising and outreach in an effort to appeal to Black voters, aware that the intensity of their support in key swing states could be X-factor in the race.

    Read the original article on Business Insider
  • I wear bold outfits and my natural Afro to the office. People who say Gen Z can’t dress for the workplace are wrong — we just do things differently.

    a woman takes a mirror selfie
    Maya Penn.

    • Maya Penn is a Gen Z activist, educator, and business owner who embraces her personal style at work.
    • Penn emphasizes sustainability, vintage fashion, and inclusivity in her businesses and outfits.
    • She doesn't set a dress code at her offices and encourages her employees to express themselves, too.

    This as-told-to essay is based on a conversation with Maya Penn, a 24-year-old entrepreneur, philanthropist, animator, artist, and CEO of Maya's Ideas, based in Atlanta. The following has been edited for length and clarity.

    I'm a Gen Z environmental activist, educator, owner of a nonprofit and a film and production company, and the founder and CEO of Maya's Ideas, a sustainable fashion company.

    I've worked with Fortune 500 companies, startups, and everything in between. I focus on bringing more sustainable and ethical practices to different industries, especially fashion.

    I've heard people say Gen Z doesn't know how to dress for the workplace. I don't think that's true — we just do things differently.

    Gen Z prioritizes self-expression, and that extends beyond their personal lives

    a girl takes a photo standing on the sidewalk
    Penn.

    Gen Z is challenging the standards of the business world. We want to bring our own style and personality into every space we can.

    It's always been important for me to stand out, and I've always had my own style. I've never felt the need to adhere to specific trends.

    Gen Z fashion is fun and quirky, and we're into self-expression. We want to show more color and creativity and be more nontraditional in our clothing. You're less likely to see us in whatever runway models are wearing and more likely to see us incorporating our favorite anime characters and other interests into how we dress.

    We're also at the forefront of making fashion more accessible

    My generation has pushed everyone from high fashion brands to corporate wear brands to cater to people who haven't traditionally had a voice in fashion, like people of different sizes, cultures, and other areas of diversity.

    Gen Zers also feel we may have missed out on many things, so we like nostalgic aesthetics. Again, this allows us to incorporate our interests into what we wear.

    Vintage fashion is important to us

    Sustainability is very important to me, but I'm not alone. 40% of Gen Z and millennial consumers say that environmental impact is an extremely or very important factor when purchasing.

    I've been getting into style from the 1930s and 1940s, especially vintage dresses. I love weaving thrifted clothing into my outfits when I speak at conferences or board meetings. It's disruptive and conscious: Showing where you source your workwear highlights your priorities. I recently hosted TEDWomen in Atlanta, and my outfits were mostly vintage dresses.

    a woman next to a TED Talk sign
    Penn at TEDWomen.

    There are a lot of amazing vintage shops on Etsy and Instagram. I also support local thrift stores and love wearing my mom's clothing or jewelry.

    I'm also really into tailoring and mending clothes and accessories to give them a new life

    The most sustainable fashion is what's already in your closet. Fast-fashion clothing is designed to be worn only 10 times before it starts falling apart. I actively avoid fast-fashion labels, but if I buy new clothes, they tend to be from small, local businesses.

    I usually tailor my own outfits when needed, but tailoring services are available everywhere. Having a greener wardrobe doesn't mean you need to sacrifice self-expression.

    I like to play with traditional elements of corporate style but incorporate elements of my creative side

    a woman takes a mirror selfie
    Penn.

    One of my favorite outfits is a power suit or blazer mixed with artsy pieces. I'm not one to shy away from color, so I might combine it with something really bright or some eclectic jewelry.

    Because I also want to challenge the business world as a whole, I'm even more comfortable combining business wear with prints and jewelry from the African and Indigenous diaspora and weaving the different elements of who I am into what I wear.

    I've gotten some negative responses to the way I look

    Gen Z is redefining professionalism more inclusively, allowing for the expression of identities and cultural backgrounds. However, there's still a lot of progress to be made.

    The only negative response that I've gotten to my look is about my natural Afro. I've received comments about this from adults since I was a child. When asked about it, I respond that yes, it's my natural hair, and I wear it this way because it's beautiful, elegant, and professional.

    Most states still haven't passed The CROWN (Create a Respectful and Open Workplace for Natural Hair) Act, which was first signed into California law in 2019. The CROWN Act aims to protect people from discrimination about race-based hairstyles by extending statutory protection to hair texture and protective styles — such as braids, locs, twists, and knots — in workplaces and public schools.

    I don't set a dress code in my businesses

    All of my businesses intersect with creative industries, and I want my employees to be able to express themselves. People in my industry tend to have colorful or eclectic ways of dress, and I don't have a problem with that.

    If older generations want to dress in more traditional business attire, it's none of my business. People should be able to wear whatever they want. At the same time, by recycling fashion from past generations, we're not that far removed from their aesthetics — we just have different outlooks.

    What matters to me is that my employees are professional, they do the work and meet deadlines, and they treat people around them with respect.

    If they can do all that but want to come to work with pink hair and piercings, that's fine by me.

    Read the original article on Business Insider
  • Business Insider’s most innovative CMOs of 2024

    Business Insider's most innovative CMOs of 2024 from left: Mayur Gupta, Kim Chappell, Kory Marchisotto, Asad Ayaz and Jonnie Cahill
    From left: Mayur Gupta, Kim Chappell, Kory Marchisotto, Asad Ayaz and Jonnie Cahill

    • CMOs are under increased pressure to grow their brands while reaching new audiences.

    • They're experimenting with new technology like generative AI and cookieless advertising.
    • Meet Business Insider's "Most Innovative CMOs" of 2024.

    The role of chief marketing officers is only getting harder.

    They're increasingly responsible for proving growth at their companies by boosting consumer spending, reaching new audiences like Gen Z, and using emerging technologies like generative AI and cookieless tools.

    Business Insider's annual list of the "Most Innovative CMOs" spotlights CMOS rising to these challenges. This year's 34 CMOs came from nearly 80 nominations from their peers and industry experts.

    This year's CMOs include executives from big brands like Disney, Chipotle, and PepsiCo; direct-to-consumer names like Bobbie; and tech companies like Workday and Kraken Digital Asset Exchange.

    Here are Business Insider's 2024 "Most Innovative CMOs," listed in alphabetical order by last name.

    Asad Ayaz, chief brand officer, The Walt Disney Company and president, marketing, The Walt Disney Studios, Disney+, and The Walt Disney Company
    CMO Insider: Asad Ayaz, chief brand officer, The Walt Disney Company and president, marketing, The Walt Disney Studios and Disney+ and The Walt Disney Company

    Last April, Ayaz was named as The Walt Disney Company's first-ever chief brand officer, an expansion of his role as president of marketing for Walt Disney Studios and Disney+, responsibilities he still holds. He oversees marketing strategy, creative advertising, media, research, special events, promotions, and global publicity.

    Not long after Ayaz was announced into his new role, the entertainment industry was faced with multiple strikes impacting film and TV production. Ayaz helped the company navigate these challenges while also driving the global campaign to celebrate Disney's 100th anniversary, which had kicked off with a Super Bowl commercial in 2023 and the introduction of a new logo. 

    Elsewhere, Ayaz pioneered new partnerships and social campaigns to bring the effort to a diverse set of audiences. Ayaz led a collaboration with TikTok, for example, to introduce a Disney100 hub experience, featuring interactive challenges and games, as well as music and sounds. The hub drove a significant increase in the popularity of Disney's songs, with some entering the Billboard Top 50.

    Ayaz is also preparing to create a host of new consumer touchpoints as part of The Walt Disney Company's $60 billion investment to expand its theme parks worldwide. And Walt Disney Studios is set to release movies like "Deadpool and Wolverine," which became the most-watched trailer of all time during this year's Super Bowl.

    Francisco Bram, VP of marketing and business development, Albertsons Companies
    CMO Insider: Francisco Bram, VP of marketing and business development, Albertsons Companies

    "Customers for life" is part of Albertsons Companies' corporate mission. With that in mind, Bram last year harnessed health and wellness to try to transform customer relationships across its 22 supermarket brands, including Acme, Safeway, and Pavilions. 

    Sincerely Health, the app he launched in collaboration with healthcare providers and insurance companies, positions Albertsons as a wellness partner ­― and could fuel loyalty by rewarding healthful choices. The app integrates with Albertsons' e-commerce sites, serving up personalized health and nutrition tips based on purchases and buying history.

    At a time when some customers are cutting back on discretionary spending ― and online grocery outlets grab larger market shares ― the app has helped generate a 46% jump in brand awareness for Albertsons Companies stores, the company said.

    Bram also broadened Albertsons' potential revenue streams by launching the company's first B2B marketing organization. Albertsons now offers customized pharmacy and grocery services to corporate clients, including vaccine clinics, pharmacy services, and grocery delivery.

    Bram's approach is ringing up results. In April, Albertsons reported same-store sales increased 1% year over year, digital sales increased 22%, and loyalty members increased 16% to 39.8 million; the numbers stand out in a year when online grocery sales dipped 1.2% year over year, according to one industry report.

    Chris Brandt, CMO, Chipotle
    Chris Brandt, CMO, Chipotle

    Brandt, an early adopter who embraced gaming and esports for Chipotle in 2018, saw an opening last year among the Fighting Game Community (FGC)­, a gaming subculture largely untargeted­ by non-endemic brands. Chipotle gave away free entrée cards at the largest live FGC events, and used a promo code based on fan lingo to grant in-game currency to Street Fighter 6 players. 

    Both IRL and online, results were a win. At Evo Las Vegas, North America's largest FGC event, a crowd of 10,000 fans cheered ads from Chipotle, the first non-endemic brand to host one of the largest team tournaments in Street Fighter history. Through the campaign, Chipotle's brand sentiment score among US esports fans aged 18 to 44 rose from 29% to 41%, according to YouGov BrandIndex. The brand's FGC activations generated more than 1.5 billion impressions and 185 earned media placements.

    Menu innovations, a key to consumer engagement, have been another platform for Brandt. 

    In early 2023, Chipotle introduced the Fajita Quesadilla, a permanent menu item inspired by a viral TikTok hack; its launch nearly doubled the company's quesadilla business. Its success led Brandt to create Chipotle's own hack­­s, like a sour cream/Chipotle Tomatillo-Red Chili Sauce combination. 

    The results have been promising. The company's same-store sales rose 8.4% in the fourth quarter of 2023. And foot traffic rose 7.4% in the quarter while giants like McDonald's and Starbucks saw declines, Chipotle said. 

    Brandt's newest challenge: a wave of videos from TikTokers who claim Chipotle's portion sizes have been shrinking. "There have been no changes in our portion sizes, and we have reinforced proper portioning with our employees," a Chipotle executive told The New York Times in a statement.

    Andrea Brimmer, CMO and public relations officer, Ally Financial
    Andrea Brimmer, CMO and public relations officer, Ally Financial

    Brimmer has been instrumental in getting brand growth for Ally Financial, while pioneering new approaches to marketing and sponsorship that move the industry forward.

    Since around 2022, Brimmer has been driving positive change across the investment of brands in women's sports. This year marks the two-year anniversary of Ally's 50/50 pledge, with the aim of spending equally on women's and men's sports by 2027. She continued these efforts in 2023 with a first-of-its-kind media deal with Disney and ESPN, which included spending more than 90% on women's sports. In 2024, Ally became the official banking partner of the USGA, and both US Open golf tournaments, sponsored several women-funded and women-owned media sports properties, and worked with the Sports Innovation Lab to create the largest women's sports networking group.

    The Ally logo is recognized by around three-quarters of sports fans, and women's sports fans, in particular, have a 71% higher likeability rate and 82% higher preference for the Ally brand, the company said.

    Elsewhere, Brimmer has led Ally's streaming strategy. This included the March launch of the "Side Hustlers" reality series, which spotlights women entrepreneurs and successful investors. The Roku Channel series exceeded viewership projections and boosted visits to Ally.com by up to 17%. Ally also ran a streaming-only Super Bowl ad this year — when a 30-second linear TV spot cost upwards of $7 million — to emphasize the brand's marketing messages around saving money.

    Brimmer's marketing team is also testing generative AI to make marketing productivity gains and cost savings. Using the Ally.AI platform's large language model chat and prompt functionality, a group of its marketers was able to reduce the time required to create content by up to two to three weeks and reported average time savings of up to 34%.

    Ally says that overall, its brand value, as measured by Brand Finance, jumped by 30% this year, while its trust score grew by 10%, a testament to Brimmer's efforts.

    Jonnie Cahill, CMO, Heineken USA
    CMO Insider: Jonnie Cahill, chief marketing officer, Heineken USA

    Cahill is on a mission to "make moderation cool."

    Heineken 0.0 debuted in the US in 2019 and rose to become the country's top-selling nonalcoholic beer, with sales of $77.45 million last year, according to Statista data.

    Heineken 0.0 represents around 7% of the total Heineken franchise in the US and was the focus of many of the brewer's biggest marketing activations, like the Coachella music festival and major esports tournaments. Sampling was key at these events last year.

    Last year, Heineken also debuted the lower-carb, lower-calorie 4% ABV Heineken Silver, to appeal to drinkers looking for a lighter alternative to traditional lagers. It launched with a campaign dubbed "All the Taste, No Bitter Endings" and was the title sponsor of the Las Vegas Grand Prix in November. As part of the Las Vegas Grand Prix activation, Heineken Silver became the first beer brand to advertise on the Las Vegas Sphere.

    Overall, Heineken devotes 10% of its global media spending to messaging around drinking responsibility. 

    "We can make moderation cool, and that will have a massive societal impact," Cahill told Business Insider last year.

    Lisa Caputo, EVP and chief marketing, communications, and customer experience officer, Travelers Insurance
    Lisa Caputo, EVP and chief marketing, communications, and customer experience officer, Travelers Insurance

    Caputo uses data and new platforms to keep the insurance company ahead of the curve.

    She helped launch the brand's first TikTok account that posts clips and player videos about the annual Travelers Championship PGA event. The account is currently promoting this year's upcoming event. Travelers also works with social and gaming creators to market the event to a younger audience than golf traditionally focuses on. For example, a six-hour Twitch livestream event raised about $50,000 for The Hole in the Wall Gang Champ. The livestream had 41,000 concurrent viewers, according to Travelers.

    Last summer, Caputo launched a campaign aimed at tackling polarization and divisiveness called "Who cares?" The campaign showed how many people care about issues like forest fires, hunger, and natural disasters. And it targeted people like public officials, CEOs, influencers, and independent insurance agents.

    Caputo's team is also using AI and machine learning to create content, including drafting articles, identifying audience groups, and conducting research. The team has developed tools that sales teams use to track marketing materials and monitor brand reputation on digital platforms and social media.

    Caputo has been in the role since 2011 and previously worked in marketing at Citi. She was also previously a Deputy Assistant to former President Clinton and Press Secretary to former First Lady Hilary Rodham Clinton during Clinton's first term in office.

    Marcus Casey, CMO, BMW North America
    CMO Insider: Marcus Casey, CMO, BMW North America

    At the center of much of BMW North America's marketing success this year has been the "data spine" Casey helped engineer. It connects customer data across platforms and has become a central source for BMW's marketing and agency teams to access insights and real-time analytics to see what's working.

    BMW's 2024 Super Bowl spot, "Talkin' Like Walken," was based on the insight that its "Ultimate Driving Machine" positioning had been imitated many times, but still remained the ultimate. The ad showed stars Usher and Ashley Park imitating Christopher Walken's voice and cadence but ultimately proving there's no one else like the original.

    The New York Times, Esquire, and iSpot ranked it a top Super Bowl ad of 2024. The continuing digital marketing campaign after the big game helped drive a 267% increase in people visiting the automaker's website to design their own BMW i5. Other programs included event and sponsorship integrations and the return of BMW's Ultimate Driving Experience tour, which lets consumers test-drive its EVs around a track. Sales of BMW EVs grew 27.9% in the first three months of 2024 to 82,700.

    Casey and his team are also investing in AI. They use Unreal Engine and creative automation to create personalized content at scale. The team is also using AI for tasks like predictive analytics, driving efficiency across the organization.

    Emma Chalwin, CMO, Workday
    CMO Insider: Emma Chalwin, CMO, Workday

    Chalwin joined Workday last year after working in marketing roles at Salesforce and Adobe.

    She's tasked with explaining the cloud company to its enterprise clients, who use the technology to manage human resources and finances. She's used big branding campaigns on TV to reach B2B marketers.

    Following Workday's Super Bowl campaign last year that starred rock stars like Ozzy Osbourne and Joan Jett, Chalwin helped launch two commercials in April with a similar theme that featured Gwen Stefani, Billy Idol, and Travis Barker. The ads premiered during The Masters, a key time for reaching business executives. Within one month of launching, the ads drove 50% more visits year-over-year to Workday's website, according to the company.

    And this summer, Workday is going on a bus tour in 15 cities to promote its products and clients.

    Internally, Chalwin created a program called "CMO School" that includes a learning curriculum and training for skills like upskilling to help marketers grow their careers.

    Chalwin is also focused on AI. Chalwin uses AI to cut out time-consuming tasks like creating templates for campaigns and data analysis.

    Kim Gebbia Chappell, chief brand officer, Bobbie
    Kim Gebbia Chappell, chief brand officer, Bobbie

    By focusing on parents, not just products, this direct-to-consumer baby formula brand has become the fastest-growing player in its category, claiming to feed more than 4.5% of babies born in the US. 

    Chappell, chief brand officer since November 2023 and a four-year Bobbie veteran, has made advocacy a key brand plank, positioning Bobbie as a force on issues including federal support for new parents. The company advised legislators on drafting the 2024 Infant Formula Made in America Act, addressing issues behind 2022's infant formula shortage.

    Overseen by Chappell, an early 2024 partnership with tennis star Naomi Osaka brightened the brand's halo, launching a grant for working parents while campaigning for federal paid leave. Because Osaka had been public about her decision not to breastfeed daughter Shai, her choice as spokesperson both elevated Bobbie's brand and aligned it with mothers facing similar challenges. More than 11,000 parents applied for grants.

    Chappell's brand vision is getting results. With 72% revenue growth from 2022 to 2023, Bobbie has exceeded $100 million in revenue and won a $70 million investment. But Bobbie may have been too successful, too fast; in January, the company paused online sales and new subscriptions until it opens a new manufacturing facility this summer.

    Lee Anne Grant, chief growth officer, Babylist
    CMO Inisder: Lee Anne Grant, chief growth officer, Babylist

    Grant's job is to give soon-to-be and new parents all the information that they need.

    Babylist's main offering is a registry program for managing shopping for baby products, but the site has also expanded into content such as guides for the best products and health content.

    Since Grant joined in 2020, Babylist's website traffic has increased 25% and reaches about 10 million unique users per month. 

    Grant's role combines the CMO job with head of sales for Babylist's media business. She helped develop a content studio called The Push, where the company's editors, designers, and social-media team work with brands like Nike and Wayfair to run campaigns targeting Babylist's audience.

    One of the challenges for parents is sifting through endless amounts of advice and information. Grant has developed new ways to reach this audience through platforms like TikTok and a physical showroom in Los Angeles. The showroom features more than 35 brands, including Gap and Etsy.

    Last year, Grant helped expand Babylist into health content with the acquisition and relaunch of Expectful. She also spearheaded a program that offers free breast pumps through insurance plans, and more than 80,000 breast pumps have been shipped.

    Under Grant's leadership, Babylist had more than $400 million in revenue during 2023 — a 40% year-over-year increase, according to the company. 

    Grant previously worked in brand and business development roles at The Assembly, Brandless, and PopSugar.

    Mayur Gupta, CMO, Kraken Digital Asset Exchange
    CMO Insider: Mayur Gupta, CMO, Kraken Digital Asset Exchange

    Gupta has the tough job of getting consumers to trust crypto after the sector's quick boom and bust — and subsequent resurgence — over the past couple of years.

    Since joining in 2022, he has used his background as CMO of brands like Gannett and Freshly to convey that Kraken Digital Asset Exchange is not only stable but ahead of innovation in the space. 

    In October, he spearheaded Kraken's first marketing campaign, which targeted people new to crypto. A commercial depicts crypto as inspirational within the financial world. The campaign appeared on LinkedIn, X, and out-of-home ads in places including London.

    Gupta has also landed deals with creators like YouTuber and Twitch streamer KitBogg, crypto media company Bankless, and Williams Racing to make Kraken more of a household name. With Williams Racing, Kraken sponsors areas of F1 races called Fan Zones, where the brand aims to educate people about crypto.

    Brad Hiranaga, chief brand officer, Cotopaxi
    CMO Insider: Brad Hiranaga, chief brand officer, Cotopaxi

    Sustainable outdoor apparel brand Cotopaxi has described 2023 as "the year of collaboration for good" at the company, in which it partnered with like-minded organizations that share its commitment to social and environmental responsibility.

    It teamed up with HOKA on a sneaker and hip-pack collab. Later in the year, purchasers of the limited edition Headspace x Cotopaxi hip pack or T-shirt received a two-month Headspace membership and other exclusive mindfulness content. It also joined other brands as part of the Outdoor Industry Association to work with suppliers to reduce their emissions and advance research in this area.

    Such efforts helped boost brand awareness from 28% in 2022 to 39.2% last year, the company said. The company grew 35% and surpassed $150 million in sales in 2023. What's more, the company said it kept 2.75 million fabric yards out of landfills, "which, if laid out, would stretch from Miami to Boston."

    Continuing the partnership theme, Cotopaxi launched the Más Vida trade-in program earlier this year, working with Trove and Tersus Solutions, to encourage people to swap and buy used outdoor gear and apparel. It also became a sponsor of the Sundance Film Festival, providing coats to jurors and filmmakers.

    Jill Kramer, chief marketing and communications officer, Accenture
    CMO Insider: Jill Kramer, chief marketing and communications officer, Accenture

    Kramer has led an effort to transform Accenture's marketing and communications function. She temporarily paused the team's output to thoroughly measure the impact, reach, and engagement rates for every asset and function it was producing using the same SynOps technology Accenture uses externally with clients. 

    The result was huge efficiency gains. After reducing the content on Accenture.com by 50% and the number of pages on the site by 45%, users spent 32% more time on it. Accenture decreased social posts by 33%, which led to a 55% increase in engagement. And, by implementing a universal content system in collaboration with Adobe, the company reduced manual tasks by 55%, saving $1.4 million and boosting campaign performance by more than 50%. 

    Kramer and her team also worked to position Accenture as a catalyst for change with its "Reinvented with Accenture" global marketing campaign, which highlighted the company's work with clients.

    This year, she's been a champion of disability inclusion, having become cochair of a new coalition designed to advance disability inclusion in the marketing and communications industry. Accenture and Disability:IN released a joint report that found companies that excel in their disability inclusion efforts generate more profit and revenue and are more productive.

    Kramer has picked up various industry honors in the past year, including Adweek's B2B Innovation Lifetime Achievement Award.

    Marian Lee, CMO, Netflix
    CMO Insider: Marian Lee, CMO, Netflix

    Lee is the marketing force behind Netflix's shows and experiences.

    She's responsible for taking individual Netflix shows and plugging them into culture to get consumers' attention. She's also tasked with building Netflix's brand amid big changes to the streamer, like the clampdown on password sharing, an ad-supported tier, and growing competition from other streamers.

    Within the past year, Lee has spearheaded some of Netflix's biggest campaigns — many of which are offline with activations and billboards. Most recently, Lee has been touting the third season of the hit "Bridgerton" show with fan events, products from brands like International Delight and Williams-Sonoma, and sneak peeks of the show leading up to its premiere.

    For "Squid Game," she launched an experience in Los Angeles where fans can compete in games inspired by the show. And for Jerry Seinfeld's "Unfrosted," billboards in high-traffic areas like New York and Los Angeles oozed Pop-Tart filling with crumbs falling on cars. "Unfrosted's" ad campaign also included scratch-and-sniff magazine ads. 

    The hit "Wednesday" show, a spinoff of the "Addams Family" franchise, went viral with moments including actress Jenna Ortega's TikTok dance. Season two of the series is currently filming and is sure to get a marketing push from Lee behind it.

    Lee joined Netflix in 2021 and was promoted to CMO in 2022, having previously worked at Spotify and Condé Nast.

    Greg Lyons, CMO, PepsiCo Beverages North America
    CMO Insider: Greg Lyons, CMO, PepsiCo Beverages North America

    Lyons wants to grow newer drink brands like Starry and Bubly Burst while also keeping bigger brands like Pepsi and Mountain Dew leaders.

    He handles marketing for PepsiCo's $28 billion portfolio of beverage brands in the US.

    One of PepsiCo's newest products that Lyons has worked on is Starry, a lemon-lime soda that ran its first Super Bowl ad starring Ice Spice this year. And to tap into the sparkling water craze, he helped launch Bubly Burst — a line of products slightly sweeter than sparkling water with no added sugar. The launch of the product included a social, TV, and digital ad that played up Bubly Burst's fruit flavors.

    For Mountain Dew, Lyons created a Super Bowl ad starring actor Aubrey Plaza to promote Baja Blast. Baja Blast started rolling out nationwide this year after only being available for limited periods of time or at Taco Bell restaurants. 

    And for Pepsi, Lyons rolled out a new logo and packaging for the brand's 125th birthday last year, including an experiential pop-up diner in New York where people could order food like Pepsi-infused pulled pork, and chicken and waffles with Pepsi butter and maple syrup.

    Since taking on the CMO role of Pepsi's beverages in North America in 2017, annual sales have grown 30%, according to PepsiCo.

    Kory Marchisotto, CMO, E.l.f. Beauty and president, Keys Soulcare
    CMO Insider: Kory Marchisotto, CMO, E.l.f. Beauty and president, Keys Soulcare

    Marchisotto has used standout marketing and nascent media platforms to put E.l.f. Beauty on the map in an incredibly competitive makeup field. 

    E.l.f. returned to the Super Bowl this year with a star-studded cast — including "Judge Judy" Sheindlin, "Suits" star Gina Torres, and Meghan Trainor, among others — to showcase its bestselling $14 Halo Glow Liquid Filter. The ad came together in just seven weeks. Marchisotto said in an interview with Glossy earlier this year that this kind of speedy approach means E.l.f. consistently stays culturally relevant in its marketing.

    E.l.f. has grown a reputation for creating buzzy products that go viral on social media. Its unlikely collaboration with the canned water brand Liquid Death this March was no exception. The pair's limited edition $34 metal-inspired "Corpse Paint" coffin-shaped makeup set sold out in 45 minutes and delivered 12 billion media impressions within two weeks of its launch.

    E.l.f. has leaned into newer platforms like Roblox and TikTok to capture the attention of younger consumers. Its Roblox game E.l.f. UP! has surpassed 10 million visits and is one of the top-rated branded experiences on the platform. E.l.f. was also the first brand partner for a TikTok Shop Super Brand Day, which turbocharged its followers and sales.

    Under Marchisotto's leadership, E.l.f.'s marketing budget has grown to 22% of net sales, which rose 77% last year. E.l.f. was the No. 2 brand in the color cosmetics category in the US in March, according to Nielsen, and it's the top cosmetic brand among teens, according to the Piper Sandler Spring 2024 survey.

    Samantha Maltin, EVP, chief marketing & brand officer, Sesame Workshop
    CMO Insider: Samantha Maltin, EVP, chief marketing & brand officer, Sesame Workshop

    By leveraging social channels, live activations, cause marketing, and brand partnerships, Maltin is helping make 54-year-old Sesame Workshop, its characters, and its IP as relevant as ever.

    With a Sesame-Warner Bros. Discovery streaming deal set to expire next year, Maltin has aggressively amplified Sesame's profile. With 5.6 billion global views annually, Sesame Street's YouTube channel is in the top 0.02% of all channels in its category, the company said. Sesame's TikTok videos have drawn 99 million views. On Instagram, Oscar the Grouch launched in February 2024 and already has 48,500 followers; Cookie Monster launched in November 2023 and has 153,000. Sesame's own Instagram Reels presence has seen 3,400% surge in follower growth year-over-year, a rep told Business Insider.  

    In January, Maltin's team leveraged a single X post from Elmo into a social-media phenomenon. With children's mental health in mind, "Elmo is just checking in. How is everybody doing?" became X's No. 1 trending topic, reaching 218 million people. President Biden and brands like Target joined the conversation; more than 850 media outlets covered the moment.

    Brand partnerships included Oscar the Grouch's appearance in a United Airlines campaign introducing lower-carbon sustainable aviation fuel, giving Sesame IP a values-aligned promotional platform. And this summer, in partnership with NBC, Sesame characters will broadcast live from the Olympic Village in Paris.

    Stephanie McCarty, chief marketing and communications officer, Taylor Morrison
    CMO Insider: Stephanie McCarty, CMO and communications officer, Taylor Morrison

    Through influencer marketing, partnerships, and social-impact efforts, McCarty has helped make the home-building brand Taylor Morrison top of mind among millennial and Gen-Z homebuyers.

    Last year, Taylor Morrison formed a partnership with The Home Edit cofounders Clea Shearer and Joanna Tepin from the Netflix Series "Get Organized with the Home Edit." The "New Homes, New Zones" content series saw Tepin and Shearer share tips for homeowners looking to organize their new homes. Taylor Morrison homeowners also receive a book with tips specific to their property's floorplans as part of their closing gift. Taylor Morrison and The Home Edit are also set to feature in ABC's reboot of "Extreme Makeover: Home Edition," which is currently in development.

    Elsewhere, Taylor Morrison has updated its website to become an all-in-one transaction tool for customers to shop for, reserve, and design their dream homes. And it's begun embracing TikTok with its "Real Talk" series to help answer questions about home ownership.

    On the social-impact front, Taylor Morrison partnered with Banner MD Anderson Cancer Center's "Home Away from Home" program. It's helping build 16 new homes in Gilbert, Arizona, that will provide free lodging for patients receiving long-term treatment or recovering from surgery.

    Last year, sales conversions hit an all-time high with a rate of more than 50%, while brand awareness has increased by more than 15% since 2022.

    Lisa McKnight, EVP and chief brand officer, Mattel
    CMO Insider: Lisa McKnight, executive vice president and chief brand officer, Mattel

    2023 was a record-breaking year for Mattel, thanks in no small part to the "Barbie" movie, which brought in more than $1.4 billion in box office sales worldwide. Barbie and the distinctive pink brand asset became a cultural phenomenon last summer, which extended to events like the Oscars that included brand activations and a memorable Ryan Gosling performance of "I'm Just Ken."

    The movie followed years of work by McKnight's team to position Barbie as the ultimate girl empowerment brand. This May, for instance, Barbie honored nine women athletes, including tennis star Venus Williams and Canadian soccer player Christine Sinclair, with dolls made in their likenesses.

    Partnerships were a big theme of Mattel's marketing last year. McKnight's team helped Mattel collaborate with the NFL to launch official products like a Fisher-Price Little People Collector NFL series, American Girl NFL cheer uniforms, and a UNO deck featuring the 32 teams.

    Looking ahead, McKnight will turn her marketing team toward bringing the power of Grayskull to movie theaters in 2026, when Amazon MGM Studios is set to release the "Master of the Universe."

    Vineet Mehra, CMO, Chime
    CMO Insider: Vineet Mehra, CMO, Chime

    Mehra is working to make the financial tech company a more mainstream name. The firm offers banking services with no monthly fees.

    Under his leadership, Mehra requires that 80% of Chime's ads feature members to make the ads feel authentic to consumers. The brand's ads also don't use stock images or jargon about the banking industry and instead feature quick stories from users about how they use Chime's products. One ad highlights how direct deposits arrive early and a feature that lets people find nearby fee-free ATMs. The casting calls for these ads have generated more than 56,000 written and 6,000 video testimonials since Mehra joined, according to the company.

    Another campaign, "Paying Progress Forward," featured entertainer Wayne Brady and explored Brady's financial journey. It generated 368 million impressions and 115 million video views. Chime has also worked with former NFL player Marshawn Lynch.

    Mehra's team also helped develop a card game called Dollars & Sense, which asks questions about money. The game was sold at Walgreens, Amazon, and TikTok.

    Mehra has worked at Chime since 2022 and previously worked in marketing roles at companies like Good Eggs, Walgreens Boots Alliance, Johnson & Johnson, and Ancestry.com. Some of his previous campaigns addressed issues like genetic testing at Ancestry and reassuring people it was safe to shop during the pandemic at Walgreens Boots Alliance.

    Aila Morin, CMO, Merit Beauty
    CMO Insider: Aila Morin, CMO, MERIT Beauty

    Just three years since its launch, Merit Beauty's "clean beauty and minimalist makeup" has exceeded $100 million in sales. At launch, its Solo Shadow eye shadow reached a coveted No. 1 position among eye shadows at Sephora. Morin's marketing initiatives have bridged digital, retail, and direct-to-consumer to propel the brand's growth.

    Morin herself voiced frustrations with eyeshadow brands in a Solo Shadow pre-launch TikTok post whose 1.5 million views helped fuel a 12,000-person product waitlist. As a retention tool on Merit Beauty's direct-to-consumer site, Morin created the Signature Bag, a free, reusable makeup bag whose limited editions ― including a collab with New York designer Proenza Schouler ― have become coveted collectibles. Merit Beauty's sales are now split evenly between DTC and retail – a notable benchmark, considering that only 17% of US adults have purchased cosmetics or makeup products online directly from a brand or manufacturer, according to Forrester. The mix is key to Merit Beauty's "high levels of profitability," a rep said.

    While the beauty business often focuses on Gen-Z consumers, Morin has led Merit Beauty to embrace older fans, who tend to be more loyal and higher-spending. Half the brand's website visitors are between the ages of 25 and 45, with an equal share over 55 as under 25, positioning Merit Beauty as a cross-generational brand.

    Morin's now leading Merit Beauty's global expansion. To promote its February 2023 launch in the UK, Morin relied solely on owned channels; at launch, one product sold every 30 seconds and averaged a nearly 6% conversion rate — nearly triple the 1.9% industry average for 2023.

    Manu Orssaud, CMO, Duolingo
    CMO Insider: Manu Orssaud, CMO, Duolingo

    In the staid language-instruction category, Orssaud has elevated Duolingo with a cheeky brand identity that feeds off social-media notoriety and pop-culture hacking. 

    Duolingo's rotund brand mascot, Duo the Owl, has soared from TikTok fame to IRL stardom under Orssaud's creative direction, inserting itself into events like the Barbie movie premiere and Taylor Swift concert tailgates ― and gaining enormous visibility across platforms. 

    This year, the avian influencer also starred in Duolingo's first Super Bowl ad, overseen by Orssaud. Themed around the owl's posterior, it racked up more than 84 million impressions. Likewise, an April Fool's campaign featuring an ersatz "Duolingo on Ice" musical scored more than 80 million impressions. Across the board, Duolingo's social-media impressions grew to 3 billion in 2023, up 170% year-over-year ― and correlating with business growth, the company said.

    Orssaud has also tapped unconventional partners to give Duolingo an edge. For its Japanese-language course, Duolingo aligned with Japanese streamer Crunchyroll to incorporate phrases from popular anime shows. Along with global press coverage, the partnership generated more than 40 million impressions across social platforms, Duolingo said.

    While marketers grapple with AI's practical applications, Orssaud has applied the technology strategically. His team uses an AI-powered data scraper, built in-house, to identify trends from social comments. Orssaud has also encouraged Duolingo's brand group to apply ChatGPT to help predict cultural moments for the brand to leverage.

    Ryan Ostrom, CMO, Jack in the Box
    CMO Insider: Ryan Ostrom, CMO, Jack in the Box

    Under Ostrom, Jack in the Box has married pop culture with consumer research and segmentation to help challenge the fast-food status quo.

    Last year, Jack in the Box partnered with rapper Snoop Dogg to launch a new "Late Night Munchie Meal." The limited edition launch was also supported by a pop-up "Dogg in tha box" restaurant in Los Angeles. It became one of the brand's most successful campaigns, delivering a 13.4% year-over-year increase in late-night sales — with the Munchie Meal making up 20.3% of the total. It's planning a follow-up this year with Ice Cube with a Chicken-Tater Melt to continue to promote the late-night eating occasion.

    Continuing the brand's theme of supporting the underdog, Jack in the Box looked to support its California community impacted by the history WGA writers' strike. The brand brought on board out-of-work horror screenwriters to create "Feeding Time," a short film to promote the return of the brand's Monster Tacos. The campaign amassed more than 1 billion media impressions and helped to sell 8.5 million tacos.

    New product development has been key to the marketing strategy this year. Ostrom has also spearheaded the launch of the Smashed Jack, the chain's first new burger in eight years. In just one day, the chain sold 70,000 Smashed Jacks, and in two weeks, the burger was sold out everywhere. Ostrom helped drive one of Jack in the Box's strongest-ever transaction weeks with the Mint Mobile shake, in partnership with Ryan Reynolds, which was timed with St Patrick's Day. And last year, Jack in the Box became one of the first quick-service restaurants to begin selling a Boba tea drink.

    Jessica Padula, VP of marketing and head of sustainability, Nespresso USA
    CMO Insider: Jessica Padula, VP of marketing and head of sustainability, Nespresso USA

    Padula wants to make the coffee brand relevant to audiences beyond coffee lovers.

    In October, she spearheaded a live sports partnership with Netflix around the "Netflix Cup," a golf tournament that featured players from Netflix's golf show "Full Swing" and the racing show "Formula 1: Drive to Survive." Nespresso's branding and products were integrated into the tournament, which increased awareness by 35% and increased messaging association by 10%, according to Nespresso.

    She also helped develop a campaign aimed at gamers with Twitch streamers. Nespresso worked with influencers to show how a small coffee machine fits into Twitch's growing lifestyle content. One video from the campaign generated more than 3.3 million impressions and was watched until the end by 88% of viewers.

    Targeting Gen Z is particularly important to Padula. To promote iced coffee, her team designed a series of mini café events in places like an elevator at One World Trade Center in New York and Santa Monica's Pacific Wheel that equipped a small coffee machine to give out coffee and create content.

    She also runs Nespresso's sustainability efforts, reflecting how younger audiences like Gen Z value social issues. Padula oversaw the expansion of Nespresso's recycling program from New York City to Jersey City, New Jersey. In recent months, participation in the program has increased by 2%, according to Nespresso.

    Padula has worked at Nespresso for eight years and was elevated to the role of VP of marketing and head of sustainability last year. She was previously director of brand and communications and social media marketing manager, and has also worked in marketing roles at Swarovski and Famous Brands.

    Raja Rajamannar, chief marketing and communications officer, Mastercard
    CMO Insider: Raja Rajamannar, chief marketing and communications officer, Mastercard

    "We need to be Leonardo Da Vinci marketers … embracing the art and the science," Rajamannar exhorted in an October op-ed for Business Insider. Rajamannar himself has exemplified that approach, amplifying Mastercard's far-flung creative activations with advanced AI and other technology.

    With the support of small businesses as a major brand objective, Rajamannar partnered with the social-impact tech company Create Labs to launch Mastercard Small Business AI, an online mentorship tool aimed at minority-owned businesses. Within Mastercard, Rajamannar oversaw the creation of Mastercard Digital Engine, which merges millions of data and brand content points into marcomms content­ ― and generates its own media buying. Campaigns run on the platform have outperformed benchmarks by up to 90% on CPM [cost per thousand impressions] and seven times on engagement, Mastercard said.

    Rajamannar also foresaw the post-COVID craving for experiences among consumers, dedicating 70% of Mastercard's recent marketing budgets to experiential activations. During the 2024 Grammys, multiplatinum-selling artist SZA debuted a new song, "Saturn," during a Mastercard commercial. The Grammys initiative also integrated Mastercard's Priceless Planet Coalition tree-restoration initiative, a SZA-related sweepstakes, and a Fortnite activation dubbed Restore the Forest Speedrun. The integrated campaign generated 440 million media impressions, Mastercard said.

    A proponent of purpose-driven marketing, Rajamannar also led Where to Settle, an AI-powered platform that offered Ukrainian refugees guidance on work opportunities and home listings across Poland. The platform tailored recommendations based on data points like job experience.

    Andy Rebhun, chief experience officer, Cava
    CMO Insider: Andy Rebhun, chief experience officer, Cava

    Rebhun is turning Instagram and TikTok posts into content that elevates the fast-casual chain.

    He is the former CMO of El Pollo Loco, who joined Cava in 2023 — shortly before the restaurant chain went public on the New York Stock Exchange. Over the past year, he has spearheaded Cava's social-media presence to capitalize on memes, humor, and ingredient-focused videos. He's specifically focused on highlighting user-generated content, including a contest in April that awarded three customers $5,000 in credit for sharing the ingredients of their bowls on TikTok. The winners also had their bowl featured on Cava's digital and app menu as a limited-time product.

    Rebhun has also improved Cava's digital-ordering platform with features like "click to claim" emails for customers to receive loyalty points and a feature that allows people to visualize building their food when placing an order.

    Cava plans to relaunch its loyalty program this year. The program allows customers to collect points that can be redeemed for products. As third-party cookies disappear, the loyalty program will also give Cava more first-party data used for marketing. 

    Rebhun is also in charge of Cava's innovation and works with the company's culinary team to create new ingredients for its Mediterranean products. In one example, Cava tested grilled steak in the Dallas and Boston markets before rolling it out nationally this summer. Cava generated $717 million in revenue in 2023, up 60% year-over-year, and opened 72 net-new restaurants last year.

    Natalie Sunderland, global head of marketing & communications/managing director, BNY Mellon
    CMO Insider: Natalie Sunderland, global head of marketing & communications/managing director, BNY Mellon

    Sunderland has transformed marcomms for BNY Mellon — a financial-services giant that recently marked its 240th anniversary — in just three years. Internally, she consolidated disparate teams into a central department, enabling more cohesive marketing strategies across divisions. Externally, Sunderland is breaking boundaries. She aligned BNY Mellon with community-level initiatives, making it first among the world's 29 G-SIBs (Globally Systemic Important Banks) to designate minority-, veteran-, and woman-owned firms as bookrunners for bank-note offerings, roles typically taken on by large global financial institutions.

    Sunderland partnered BNY Mellon with New York bank MoCaFi to underwrite a $500 million debt offering with minority-owned firms. She also tapped BNY Mellon's Vaia platform to partner with MoCaFi on broadening payment options for unbanked people. To address gender issues in financial awareness, Sunderland forged an alliance with Poker Power, a women-led organization that uses poker to teach women confidence, decision-making skills, and risk assessment. Sunderland also helped launch SPARKS Shares, which lets clients donate investment proceeds to nonprofits.

    Along with reputational benefits, Sunderland's work has reaped results. Brand equity has jumped eight points within 18 months, BNY Mellon said. And the bank said it saw a 30% gain in sales wins in 2023.

    Dara Treseder, CMO, Autodesk
    CMO Insider: Dara Treseder, CMO, Autodesk

    Since joining Autodesk in 2022, Treseder has been instrumental in driving brand awareness for the design industry software company, boosting new business, and increasing customer satisfaction scores. Her efforts have helped Autodesk exceed its marketing-contributed pipeline targets by 41% and increase campaign conversion rates by 30%, the company said.

    In 2023, Treseder led five attention-grabbing brand activations that reached 178 million people, improved brand reach by 4%, and boosted web traffic referrals from social media by 44%. Those included a campaign during the Oscars, a takeover of the Sphere in Las Vegas in partnership with Marvel, and turning every ad on The New York Times homepage into error messages that led to its State of Design and Make report. 

    Treseder has also been shepherding the launch of Autodesk's generative AI 3D-modeling technology. That's included Autodesk's marketing department launching its own internal generative AI tool that has reduced video content development time to minutes from weeks and from thousands of dollars to just a few. 

    Treseder has been particularly successful in driving growth for Autodesk's education business, with users increasing by 20 million since she joined the company. Autodesk provides students and educators with its software for free as part of an effort to expand careers and the diversity of the talent pool in professions like architecture, engineering, and video-game design. The company also recently donated $5 million to Howard University as part of an effort to increase diversity in industries like mechanical engineering, where just 3% of engineers in the US are Black. 

    Treseder continues to champion public health, women's issues, and diversity outside her work at Autodesk as the chair of the Public Health Institute and her position on the board of financial services firm Robinhood. She also serves on the board of the Autodesk Foundation and, since joining, has helped it invest in eight organizations and startups that tackle problems ranging from labor shortages in South Africa to the decarbonization of building materials.

    Massimiliano Tirocchi, cofounder and CMO, Trafilea
    CMO Insider: Massimiliano Tirocchi, cofounder and CMO, Trafilea

    In six years, 32-year-old Tirocchi has built a billion-dollar brand group with more than 10 million customers worldwide from Montevideo, Uruguay. The rare founder who doubles as CMO, Tirocchi has made AI and data cornerstones of Trafilea's growth plan, harnessing analytics to fuel both media buying and creative.

    To maximize a $70 million annual ad budget for Trafilea's e-commerce brands, including intimates store Shapermint, skincare brand The Spa Dr., and adaptogenic beauty line Revel Beauty, Tirocchi built his own AI platforms. One, dubbed Antares, automates ad budget allocation and optimization of over 500 campaigns and 10,000 ads annually. Altair, a second, generates ads tailored to countries, local slang, and channels. Trafilea claims the platforms have slashed creative process times by 80% and delivered 10 times the output.

    Tirocchi's data-driven approach to marketing has helped propel intimates brand Shapermint to over $800 million in revenue and 10 million customers since its 2018 launch, making it a serious contender against legacy brands in a fiercely competitive category. Three of its products are No. 1 in their respective categories; Macy's and Walmart stores now carry the brand.

    Tirocchi expects more marketing milestones for Trafilea brands this year. On tap: AI-generated TV spots and out-of-home ads, with Antares optimizing their budget and targeting. 

    Kyle Watson, CMO, Celsius Holdings
    CMO Insider: Kyle Watson, chief marketing officer, Celsius Holdings

    Under Watson's leadership, Celsius, an energy drink brand, has grown from its fitness roots to become a broader lifestyle brand.

    Music has become a cornerstone of this strategy. This year, the company expanded its Celsius Essential Vibes Tour to become the presenting sponsor of the Breakway multi-stop music festival. The activation includes on-site workouts, sampling, meet-and-greets, and branded giveaways. The beverage brand also held a "Cosmic Desert party" at Coachella to launch its new Space Vibe drink flavors, welcoming celebrities like Megan Fox, Barry Keoghan, and Halle Berry.

    Celsius is still very much embedded in the fitness and sports category. Last year, under Watson's marketing leadership, Celsius became the official sponsor of Major League Soccer in the US and the Inter Miami CF team. She also expanded the brand's multi-year partnership with the Scuderia-Ferrari Formula 1 team to help support Celsius's international launches in new markets like Canada, the UK, and France.

    Celsius achieved record sales last year, doubling revenue and surpassing $1 billion for the first time. Watson's marketing and key moves in new product development — such as introducing new flavors in the fizz-free range, and launching the larger-volume Celsius Essentials line for performance athletes — helped it grow to become the No. 3 energy drink in the US, with an 11.5% market share, according to Circana.

    Ben Webley, CMO, Scopely
    CMO Insider: Ben Webley, CMO, Scopely

    Webley helps drive awareness and play for mobile games like "Star Trek Fleet Command" and "Monopoly Go!"

    He's a video-gaming marketer who previously worked at Meta, Zynga, and Electronic Arts before joining Scopely in 2021.

    Webley launched a marketing campaign for last year's hit game "Monopoly Go!" that generated $2 billion in revenue 10 months after launching — a rare feat for a mobile game. He studied initial player activity to see what parts of the game resonated the most with people, depending on their location and demographic. These insights were then used to create hyperlocal campaigns targeted by the language and cultures of individual countries. This approach helped Webley develop an audience that is highly loyal and engaged with games. "Monopoly Go!" has more than 150 million downloads, and eight million daily players.

    He has also worked on campaigns for Scopely's "Star Trek Fleet Command" and "Stumble Guys" through big acquisition platforms like Meta and emerging platforms like TikTok and Discord. For "Stumble Guys," Webley spearheaded a partnership that incorporated the social-media star MrBeast through challenges, stunts, and characters within the game. The campaign reached more than 380 million views on social media, and the game has more than 50 million monthly players.

    100 million people play Scopely's games every month, according to the company.

    Sherry Weiss, CMO, Dow Jones and The Wall Street Journal
    CMO Insider: Sherry Weiss, CMO, Dow Jones and The Wall Street Journal

    Weiss is responsible for all the media organization's marketing that spans The Wall Street Journal, MarketWatch, and Barron's.

    She's tasked with promoting the media group to advertisers and clients, as well as consumers. Last year, she hired three new agencies — Mother, Mediahub, and TBWA Worldwide — to shake up its advertising. In one example, a campaign called "Missing Articles" featured a blank front page of The Wall Street Journal to remind the public about reporter Evan Gershkovich, who has been detained by Russia since 2023.

    Her marketing efforts have also helped increase news subscribers from 2.43 million in 2019 to 5.7 million as of the fiscal third quarter.

    She also oversees marketing for the professional services arm, which includes Dow Jones Risk Compliance, Dow Jones Energy, and Factiva.

    She most recently rolled out a multimillion-dollar brand campaign promoting The Wall Street Journal's new newsroom structure under editor-in-chief Emma Tucker. The campaign aims to broaden the publisher's business readership.

    Weiss joined in 2022 and previously worked in marketing at Citi.

    William White, CMO and SVP, Walmart US
    CMO Insider: William White, CMO and SVP, Walmart US

    White's job is to make the largest retailer in the US more digital.

    He led a campaign last year called "Welcome to Walmart" that used celebrities like Becky G, Patrick Mahomes, and Barbie to help people find and buy specific types of products, such as beauty, sporting, and home items.

    White also developed a presence for Walmart on Roblox called Walmart Discovered, where players can save virtual items and play games. Since launching in September, Walmart Discovered has more than 20 million visitors, according to Walmart.

    During last year's holiday shopping, White created a series called "Add to Heart" based on the growingly popular holiday romcoms. The 23-part series ran across TikTok, YouTube, and Roku and allowed people to buy 230 products. White also spearheaded a Black Friday campaign inspired by the original "Mean Girls" movie that promoted holiday deals.

    Andrea Zaretsky, CMO, Morgan Stanley Wealth Management and E*Trade
    CMO Insider: Andrea Zaretsky, CMO, Morgan Stanley Wealth Management and E*Trade

    Banks have adopted AI for tasks including compliance and credit decisions. Zaretsky embraced it further, forging the first financial services partnership with OpenAI "to deliver relevant content and insights into the hands of financial advisors in seconds," according to Morgan Stanley. Zaretsky has also encouraged experimentation with OpenAI in marcomms, fueling content creation, curation, and amplification, the firm said.

    Internally, Zaretsky has harnessed metaverse and hologram technology. At Morgan Stanley's annual sales meeting, she launched a metaverse art gallery themed around helping sales associates work with clients to visualize retirement dreams. And at the firm's annual BtoB conference, Zaretsky oversaw a program allowing attendees to meet financial advisors via hologram.

    Along with social platforms like TikTok, Zaretsky has used traditional media and live activations to elevate E*Trade's brand at a challenging time for investors. She extended the lifespan of E*Trade's "Babies" Super Bowl commercial with a post-game campaign dubbed "Money Monday," which rewarded consumers for investing with Morgan Stanley. Events, including financial-education sessions, saw "record attendance," Morgan Stanley said; new accounts saw double-digit growth. 

    Zaretsky's results have gone beyond the bottom line, though. When Morgan Stanley acquired E*Trade in 2020, negative feelings about the relationship "were in double digits," a Morgan Stanley rep told Business Insider. "They now sit at a de minimus amount."

    Read the original article on Business Insider
  • Buy these excellent ASX 200 dividend shares for very juicy yields

    a man sits at his computer screen scrolling with his fingers with a satisfied smile on his face as though he is very content with the news he is receiving.

    If you have space in your portfolio for some ASX 200 dividend shares, then it could be worth checking out the three named below.

    That’s because analysts think they are in the buy zone right now and could give an income portfolio a nice boost. Here’s what they are expecting from them:

    APA Group (ASX: APA)

    The first ASX 200 dividend share for investors to look at is APA Group.

    It is an energy infrastructure company that has a massive 15,000 kilometres of natural gas pipelines connecting sources of supply and markets across mainland Australia. At the last count, it was operating and maintaining networks connecting 1.4 million Australian homes and businesses to natural gas.

    This network has supported growing dividends for almost two decades and the good news is that analysts at Macquarie believe this positive trend will continue.

    It is for this reason that the broker has an outperform rating and $9.40 price target on its shares.

    Macquarie is forecasting further increases in its dividends to 56 cents per share in FY 2024 and then 57.5 cents per share in FY 2025. Based on the current APA Group share price of $8.41, this equates to 6.7% and 6.8% dividend yields, respectively.

    Aurizon Holdings Ltd (ASX: AZJ)

    A second ASX 200 dividend share that has been named as a buy and tipped to provide attractive dividend yields is Aurizon. It is Australia’s largest rail freight operator, transporting over 250 million tonnes of Australian commodities each year.

    Ord Minnett continues to see plenty of value in its shares today. The broker currently has an accumulate rating and $4.70 price target on them.

    As for dividends, the broker is forecasting partially franked dividends of 18.6 cents per share in FY 2024 and then 24.4 cents per share in FY 2025. Based on the latest Aurizon share price of $3.64, this will mean yields of 5.1% and 6.7%, respectively.

    Stockland Corporation Ltd (ASX: SGP)

    A third ASX 200 dividend share with a juicy yield that could be a buy this month is Stockland.

    Stockland is a leading residential developer with a focus on delivering a range of masterplanned communities and medium density housing in growth areas across Australia.

    The team at Citi is bullish on the company. It has a buy rating and $5.10 price target on its shares.

    In respect to income, Citi is expecting dividends per share of 26.2 cents in FY 2024 and 26.6 cents in FY 2025. Based on the current Stockland share price of $4.41, this will mean yields of 5.9% and 6% yields, respectively.

    The post Buy these excellent ASX 200 dividend shares for very juicy yields appeared first on The Motley Fool Australia.

    Should you invest $1,000 in Apa Group right now?

    Before you buy Apa Group shares, consider this:

    Motley Fool investing expert Scott Phillips just revealed what he believes are the 5 best stocks for investors to buy right now… and Apa Group wasn’t one of them.

    The online investing service he’s run for over a decade, Motley Fool Share Advisor, has provided thousands of paying members with stock picks that have doubled, tripled or even more.*

    And right now, Scott thinks there are 5 stocks that may be better buys…

    See The 5 Stocks
    *Returns as of 5 May 2024

    More reading

    Citigroup is an advertising partner of The Ascent, a Motley Fool company. Motley Fool contributor James Mickleboro has no position in any of the stocks mentioned. The Motley Fool Australia’s parent company Motley Fool Holdings Inc. has positions in and has recommended Macquarie Group. The Motley Fool Australia has positions in and has recommended Apa Group and Macquarie Group. The Motley Fool Australia has recommended Aurizon. The Motley Fool has a disclosure policy. This article contains general investment advice only (under AFSL 400691). Authorised by Scott Phillips.

  • Here are the top 10 ASX 200 shares today

    piggy bank at end of winding road

    It was a bullish Tuesday for the S&P/ASX 200 Index (ASX: XJO) and many ASX shares over today’s trading session.

    After starting the week off on a shaky footing yesterday, the ASX 200 today shook off those concerns, rising a confident 1.01%. That leaves the index at 7,778.1 points.

    Perhaps today’s decision from the Reserve Bank of Australia (RBA) to leave interest rates unchanged at 4.35% helped give investors a spring in their steps.

    This decisive session for ASX shares follows an equally bullish night of trading over on the American markets last night.

    The Dow Jones Industrial Average Index (DJX: DJI) had a great start to the US trading week, galloping 0.49% higher.

    It was even better for the tech-heavy Nasdaq Composite Index (NASDAQ: .IXIC), which surged up 0.95%.

    But let’s get back to the local markets now and check out what the different ASX sectors were up to this Tuesday.

    Winners and losers

    It was all smiles on the ASX boards today, with not one sector recording a loss.

    The worst place to be, if you can call it that, was in gold shares. The All Ordinaries Gold Index (ASX: XGD) had a lacklustre day, inching 0.04% higher.

    Broader mining stocks also had a fairly lacklustre session, with the S&P/ASX 200 Materials Index (ASX: XMJ) crawling up 0.07%.

    It was better for energy shares though. The S&P/ASX 200 Energy Index (ASX: XEJ) rose 0.26% by the closing bell.

    Tech stocks had a fine day as well, illustrated by the S&P/ASX 200 Information Technology Index (ASX: XIJ)’s 0.4% gain.

    Communications shares were also in demand. The S&P/ASX 200 Communication Services Index (ASX: XTJ) enjoyed a 0.69% lift.

    The same could be said of real estate investment trusts (REITs). The S&P/ASX 200 A-REIT Index (ASX: XPJ) was sent 0.72% higher by investors.

    Consumer staples stocks had a day to remember, evident from the S&P/ASX 200 Consumer Staples Index (ASX: XSJ)’s 0.76% rise.

    But its consumer discretionary counterpart did better again. The S&P/ASX 200 Consumer Discretionary Index (ASX: XDJ) surged 1.1%.

    Healthcare shares were getting bought up with gusto too, with the S&P/ASX 200 Healthcare Index (ASX: XHJ) spiking 1.48%.

    Coming in just ahead of that were industrial stocks. The S&P/ASX 200 Industrials Index (ASX: XNJ) put on an impressive 1.49%.

    Financial shares were also making their investors very happy. The S&P/ASX 200 Financials Index (ASX: XFJ) soared 1.63% higher by market close.

    Our final winners were utilities stocks. The S&P/ASX 200 Utilities Index (ASX: XUJ) took out today’s crown, rocketing 2.36% higher.

    Top 10 ASX 200 shares countdown

    Coming out on top of the index this Tuesday was toll road stock Atlas Arteria (ASX: ALX).

    Atlas shares rose by a strong 5.11% today up to $4.94 each. That was despite no fresh news or announcements out from the company this week.

    Here’s a look at the rest of today’s winning shares:

    ASX-listed company Share price Price change
    Atlas Arteria (ASX: ALX) $4.94 5.11%
    Sigma Healthcare Ltd (ASX: SIG) $1.265 4.55%
    Pilbara Minerals Ltd (ASX: PLS) $3.26 3.82%
    NRW Holdings Ltd (ASX: NWH) $3.03 3.77%
    ALS Ltd (ASX: ALQ) $14.55 3.56%
    Origin Energy Ltd (ASX: ORG) $10.41 3.48%
    Polynovo Ltd (ASX: PNV) $2.43 3.40%
    Super Retail Group Ltd (ASX: SUL) $13.70 3.16%
    JB Hi-Fi Ltd (ASX: JBH) $64.51 3.03%
    Steadfast Group Ltd (ASX: SDF) $5.57 2.96%

    Our top 10 shares countdown is a recurring end-of-day summary to let you know which companies were making big moves on the day. Check in at Fool.com.au after the weekday market closes to see which stocks make the countdown.

    The post Here are the top 10 ASX 200 shares today appeared first on The Motley Fool Australia.

    Should you invest $1,000 in Als Limited right now?

    Before you buy Als Limited shares, consider this:

    Motley Fool investing expert Scott Phillips just revealed what he believes are the 5 best stocks for investors to buy right now… and Als Limited wasn’t one of them.

    The online investing service he’s run for over a decade, Motley Fool Share Advisor, has provided thousands of paying members with stock picks that have doubled, tripled or even more.*

    And right now, Scott thinks there are 5 stocks that may be better buys…

    See The 5 Stocks
    *Returns as of 5 May 2024

    More reading

    Motley Fool contributor Sebastian Bowen has no position in any of the stocks mentioned. The Motley Fool Australia’s parent company Motley Fool Holdings Inc. has positions in and has recommended PolyNovo and Super Retail Group. The Motley Fool Australia has positions in and has recommended Steadfast Group and Super Retail Group. The Motley Fool Australia has recommended Jb Hi-Fi and PolyNovo. The Motley Fool has a disclosure policy. This article contains general investment advice only (under AFSL 400691). Authorised by Scott Phillips.

  • Billionaire boosts stake in beaten-up ASX retail stock

    A happy woman carrying colourful bags descends and escalator after a successful shopping spree.

    City Chic Collective Ltd (ASX: CCX) caught the wrath of investors on Tuesday, sliding around 9% in the red before its shares were put on halt. Before the halt, the ASX retail stock was swapping hands at 30 cents apiece.

    The moves today come after an announcement from the company in early trade requesting the halt. Reports have also surfaced that a large investor billionaire raised their stake in the struggling plus-sized women’s clothing retailer, although this is unrelated to the halt.

    This year to date, the ASX retail stock has slipped 44% into the red, having collapsed from former highs of 60 cents on 13 February. Let’s take a look.

    ASX retail stock halted

    City Chic has entered a trading halt ahead of an announcement regarding two updates. The first was to do with the potential divestment of its Avenue arm. The second is related to a new equity raise.

    The company plans to complete a fully underwritten institutional placement and a pro-rata accelerated non-renounceable entitlement offer to raise capital.

    Whilst not entirely clear, it requested the halt remain in place until next Monday. Before then it will likely reveal more on the planned disposal of its Avenue arm.

    City Chic expects to make an announcement to ASX in connection with the proposed divestment of Avenue and an equity capital raising to be undertaken by way of a fully underwritten institutional placement and a fully underwritten pro-rata accelerated non-renounceable entitlement offer of new fully paid ordinary shares in City Chic

    If the company makes such an announcement before Monday, trading of its shares will resume.

    Reports have also surfaced that billionaire Brett Blundy has increased his stake in the company, according to reporting from The Australian. Blundy’s BBFIT Investments recently acquired 3.3 million shares, boosting his ownership to 11.3%.

    The billionaire’s increased stake is sparking speculation. His latest purchases were confirmed in an announcement last week, bringing his stake up from 9.9% at the end of March 2023. Back then, speculation was that Blundy would drastically increase his stake after raising it to the 9.9% level.

    Foolish takeaway

    City Chic’s focus is in the plus-sized fashion business. The company differentiates itself in this segment across the Australian, South African, European and New Zealand markets.

    It has brands such as Navabi, Evans, its namesake City Chic, and the potentially soon-to-be divested Avenue under its wings.

    Analysts at Bell Potter remain optimistic about City Chic, maintaining a buy rating with a price target of $0.62.

    As to billionaire Brett Blundy’s increased stake in the company â€“ some are speculating it could signal new confidence in the retailer’s potential.

    This would be welcomed. In the last 12 months of trade, shares in the ASX retail stock are down 9% and have underperformed the benchmark by 16% in the last year.

    The post Billionaire boosts stake in beaten-up ASX retail stock appeared first on The Motley Fool Australia.

    Should you invest $1,000 in City Chic Collective Limited right now?

    Before you buy City Chic Collective Limited shares, consider this:

    Motley Fool investing expert Scott Phillips just revealed what he believes are the 5 best stocks for investors to buy right now… and City Chic Collective Limited wasn’t one of them.

    The online investing service he’s run for over a decade, Motley Fool Share Advisor, has provided thousands of paying members with stock picks that have doubled, tripled or even more.*

    And right now, Scott thinks there are 5 stocks that may be better buys…

    See The 5 Stocks
    *Returns as of 5 May 2024

    More reading

    Motley Fool contributor Zach Bristow has no position in any of the stocks mentioned. The Motley Fool Australia’s parent company Motley Fool Holdings Inc. has no position in any of the stocks mentioned. The Motley Fool Australia has no position in any of the stocks mentioned. The Motley Fool has a disclosure policy. This article contains general investment advice only (under AFSL 400691). Authorised by Scott Phillips.

  • Zyn, already in short supply, pauses selling nicotine pouches online

    ZYN nicotine cases and pouches are seen on a table
    Containers of Zyn's nicotine pouches.

    • Zyn has stopped online sales after receiving a subpoena from the District of Columbia.
    • DC banned flavored tobacco products, including nicotine pouches, in October 2022.
    • Online sales make up a "very small" share of overall sales, Zyn's parent company said.

    Zyn, which was already in short supply in some stores, could get tougher to buy after the company halted online sales.

    On Monday, the maker of the popular nicotine pouch said the company received a subpoena from the District of Columbia's attorney general about sales of flavored products. Zyn's flavors include peppermint, cinnamon, and citrus.

    Flavored tobacco products, including flavored nicotine pouches, have been banned in DC since October 2022.

    Zyn parent company Philip Morris International said it intends to comply with the subpoena.

    "Our preliminary investigation indicates that there have been sales of flavored nicotine pouch products in D.C., predominantly related to certain online sales platforms and some independent retailers," PMI said in a statement on Monday.

    The company said a "material liability is reasonably possible," and that Zyn.com sales make up a "very small" share of nationwide sales volumes. In February, PMI said that it shipped nearly 385 million cans of pouches in the US in 2023, 62% higher than its 2022 shipments.

    Zyn produces two "unflavored" varieties called Smooth and Chill — these are advertised as "Flavor Ban approved" on its website. It is unclear if these two varieties are allowed for sale in DC.

    Similar flavored tobacco bans are also in place in California, New York, and Massachusetts.

    PMI did not immediately respond to BI's request for comment sent outside standard business hours. Zyn's website said it expects to restart shipments "in the coming weeks."

    Zyn has also been on the government's radar for underage sales.

    In April, the Food and Drug Administration said it sent 119 warning letters to retailers and filed 41 civil complaints for sales of Zyn to underage buyers last year and this year. In its statement about the DC subpoena, PMI said only those 21 and above can access Zyn's website.

    Medical experts and research studies warn nicotine — including in pouches — can be addictive and can have harmful effects on the body, including its cardiovascular and respiratory systems, BI previously reported.

    A suspension of online sales could worsen the Zyn shortage, which has caused a frenzy among loyal fans of the chewing-gum-like nicotine pouches.

    PMI's chief financial officer acknowledged the shortages in recent conferences and said that the company is looking to fill supply chain gaps by the end of the year.

    Read the original article on Business Insider